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Fixed Operations Manager Jobs in Lafayette, TN (NOW HIRING)

SERVICE GREETER

Lebanon, TN ยท On-site

$11.25 - $14/hr

Performs a walk-around with the customer, noting condition of vehicle, tires, wipers, and other items as directed by the Fixed Operations manager or the lead service advisor. * Directs customers to ...

SERVICE GREETER

Lebanon, TN ยท On-site

$11.25 - $14/hr

Performs a walk-around with the customer, noting condition of vehicle, tires, wipers, and other items as directed by the Fixed Operations manager or the lead service advisor. * Directs customers to ...

SERVICE GREETER

Lebanon, TN ยท On-site

$13.50 - $16.50/hr

Performs a walk-around with the customer, noting condition of vehicle, tires, wipers, and other items as directed by the Fixed Operations manager or the lead service advisor. * Directs customers to ...

SERVICE GREETER

Lebanon, TN ยท On-site

$13.50 - $16.50/hr

Performs a walk-around with the customer, noting condition of vehicle, tires, wipers, and other items as directed by the Fixed Operations manager or the lead service advisor. * Directs customers to ...

SHIFT SUPERVISOR

Lebanon, TN ยท On-site

$14 - $15/hr

Operations Routines Helps maintains the balance between providing a high quality employee and guest ... Helps the General Manager execute Krystal 9 operating systems * Uses shift tools and routines to ...

SHIFT COORDINATOR

Lebanon, TN ยท On-site

$15.50/hr

Operations Routines Helps maintains the balance between providing a high quality employee and guest ... Helps the General Manager execute Krystal 9 operating systems * Uses shift tools and routines to ...

Financial Controller

Portland, TN ยท On-site

$100 - $115/hr

... operations of Head Steel Service, including QuickBooks, bookkeeping, accounts payable/receivable ... Manage fixed assets and depreciation schedules. Job Cost Accounting * Monitor job costs and project ...

New

Service Technician

Gallatin, TN ยท On-site

$25 - $35/hr

... customer operations running smoothly--whether at our location or out in the field. This role is ... You manage time and priorities effectively. * Communication: You explain technical information ...

Service Technician

Gallatin, TN ยท On-site

$25 - $35/hr

... customer operations running smoothly--whether at our location or out in the field. This role is ... You manage time and priorities effectively * Communication: You explain technical information ...

HVAC Service Technician

Lebanon, TN ยท On-site

$39K - $77K/yr

... operations to determine service requirements. * Advises manager of preventive maintenance ... Get themselves and necessary tools/equipment onto the rooftop - typically via fixed/extension ...

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Fixed Operations Manager information

See Lafayette, TN salary details

$27.9K

$57.1K

$106.5K

How much do fixed operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for fixed operations manager in Lafayette, TN is $57,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $69,700.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What job categories do people searching Fixed Operations Manager jobs in Lafayette, TN look for?

The top searched job categories for Fixed Operations Manager jobs in Lafayette, TN are:

What cities near Lafayette, TN are hiring for Fixed Operations Manager jobs?

Cities near Lafayette, TN with the most Fixed Operations Manager job openings:

Infographic showing various Fixed Operations Manager job openings in Lafayette, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,054 per year, or $27.4 per hour.

$11.25 - $14/hr

Full-time

Posted 22 days ago


Job description

Description

POSITION DESCRIPTION:ย 

  • Serves as a front-line representative for the dealership. Greets customers as they enter the service lane, gets basic information about them and the vehicle, does a quick walk-around of the vehicle noting any damage, checks condition of exterior items, answers basic inquiries, and directs them to the appropriate service advisor.

The following includes, but is not limited to, the duties and working conditions of the Service Greeter. Any time, when it is deemed necessary by management, these duties are subject to change, or you may be requested to assist other employees in other areas.

ESSENTIAL DUTIES:

  1. Realize that during every interaction with customers the employee should remember the HERO (Helpful, Exceeds expectations, Represents us well, takes Ownership) program. Our customers are most important and should be treated as such.
  2. Greets service customers and determines the nature of their visit.
  3. Obtains and records basic demographic information about each customer, using dealership vehicle inspection form.
  4. Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
  5. Performs a walk-around with the customer, noting condition of vehicle, tires, wipers, and other items as directed by the Fixed Operations manager or the lead service advisor.
  6. Directs customers to an appropriate service advisor or introduces a new customer to a lead advisor.
  7. Collect the VIN number, mileage, and do a walk around of each vehicleย 
  8. Assign a tag to each vehicle and place it on the rearview mirror or on the windshield so the vehicle can be identified.ย 
  9. Place a mat on the driver's side floorboard of each vehicle so that the vehicle gets returned in like condition.
  10. Guide the vehicles into and out of the service drive.
  11. Fill each vehicle with windshield wiper fluid.
  12. Cash out customers as directed.
  13. Maintain service filing as directed.
  14. Maintains professional appearance.
  15. Work in conjunction with other team members to ensure successful completion of all assigned projects in a timely manner.

ABILITIES NEEDED TO PERFORM ESSENTIAL DUTIES:

  1. Must have strong written and verbal communication skills.
  2. Must be able to remain on feet for long periods of time.
  3. Must have a customer service focus.
  4. Must be able to maintain a positive attitude.
  5. Must be able to drive various types of vehicles.
  6. Must have valid Driver's License and Excellent Driving Record.

WORKING CONDITIONS:

  • Will be on feet moving throughout service department for entire shift. Essential duties will be performed primarily indoors.

NOTE:

  • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, technological developments).
  • I understand that nothing in this job description creates or is intended to create a promise or representation of continued employment and that my employment, position and compensation is for not a definite period, regardless of payment of wages. I have the right to terminate my employment at any time, with or without cause or notice, and the Dealership has a similar right. I further understand that my status of "at-will" employee may not be changed except in writing signed by the President of the Dealership.