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First Advantage Background Verification Jobs (NOW HIRING)

First Advantage

$70K - $85K/yr

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers ... Say hello to a rewarding career and come join a leading provider of mission-critical background ...

DTCC

Senior Associate, Background Screening

Jersey City, NJ · On-site

$16.50 - $19.75/hr

Support day-to-day background screening operations for employees and contingent workers using First Advantage and related systems. * Support the successful transition of background screening ...

First Advantage

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers ... Say hello to a rewarding career and come join a leading provider of mission-critical background ...

First Advantage

VP Sales

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers ... Say hello to a rewarding career and come join a leading provider of mission-critical background ...

Mosaic Health

Recruiting Coordinator

Florida, NY

$22 - $33/hr

Monitor background check and drug screen processes in First Advantage; proactively follow up with candidates to ensure timely submission of required documents * Follow up with candidates to resolve ...

ARS-Rescue Rooter

HR Compliance Specialist

Memphis, TN · On-site

... verifications, and Department of Transportation (DOT) driver qualification compliance. The HR ... Experience with First Advantage or similar background screening platforms. * Knowledge of DOT ...

ARS

HR Compliance Specialist

Memphis, TN

... verifications, and Department of Transportation (DOT) driver qualification compliance. The HR ... Experience with First Advantage or similar background screening platforms. * Knowledge of DOT ...

ARS-Rescue Rooter

HR Compliance Specialist

Memphis, TN · On-site

... verifications, and Department of Transportation (DOT) driver qualification compliance. The HR ... Experience with First Advantage or similar background screening platforms. * Knowledge of DOT ...

KENTECH Consulting

VERIFICATION SPECIALIST:

$17.50 - $21.50/hr

We are the creators of innovative projects such as eKnowID.com, the first consumer background ... Key Responsibilities • Verification and Outreach, contact employers, educational institutions ...

ADP - RNOOID0027241703

FedEx Delivery Driver

Brandon, MS · On-site

$130 - $160/day

Drivers must obtain a Class D license and undergo a background check and drug screening that is provided through First Advantage. Drivers must also be equipped physically to pick up boxes up to ...

ADP - RNOOID0027241703

FedEx Delivery Driver

Brandon, MS · On-site

$130 - $160/day

Drivers must obtain a Class D license and undergo a background check and drug screening that is provided through First Advantage. Drivers must also be equipped physically to pick up boxes up to ...

T & M Summit Deliveries Inc.

Be Seen First

FedEx Delivery Driver

Lawrenceburg, TN · On-site

$150 - $200/day

This is a requirement and will be verified prior to any employment. If you are HARDWORKING ... background check process through First Advantage to become a qualified driver Have reliable ...

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First Advantage Background Verification information

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How much do first advantage background verification jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for first advantage background verification in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.88 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for someone working in First Advantage Background Verification?

Professionals in First Advantage Background Verification are usually responsible for gathering, verifying, and analyzing information related to candidates’ employment, education, criminal, and credit histories. Their day often involves using specialized software platforms to process background checks, communicate with clients and reference contacts, and ensure strict compliance with legal standards. Collaboration with other background verification team members and client representatives is also common. Managing multiple cases simultaneously and meeting tight deadlines are important aspects of the workflow. This role requires a commitment to accuracy and confidentiality as the information handled directly impacts client hiring decisions.

What are the key skills and qualifications needed to thrive in the First Advantage Background Verification position, and why are they important?

To excel in First Advantage Background Verification, you need strong attention to detail, analytical skills, and a foundational understanding of employment screening procedures, often supported by a degree in business, human resources, or a related field. Familiarity with background verification platforms, case management systems, and relevant data privacy laws is highly beneficial. Exceptional organizational skills, clear communication, and discretion set top performers apart in this role. These qualities are crucial for delivering accurate, timely reports and upholding the trust and privacy of clients and candidates.

What is a First Advantage Background Verification job?

A First Advantage Background Verification job involves conducting background checks on individuals for employment, tenancy, or other purposes. Employees in this role verify candidate information such as employment history, education credentials, criminal records, and other relevant details. They work with employers or organizations to ensure compliance with legal and company policies. The job requires attention to detail, strong research skills, and adherence to privacy regulations.

More about First Advantage Background Verification jobs
What cities are hiring for First Advantage Background Verification jobs? Cities with the most First Advantage Background Verification job openings:
What states have the most First Advantage Background Verification jobs? States with the most job openings for First Advantage Background Verification jobs include:
What job categories do people searching First Advantage Background Verification jobs look for? The top searched job categories for First Advantage Background Verification jobs are:
First Advantage Background Verification jobs near you
Infographic showing various First Advantage Background Verification job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,051 per year, or $20.7 per hour.
Technical Support Analyst - Integrations, Tier 2

Technical Support Analyst - Integrations, Tier 2

First Advantage

Remote

$70K - $85K/yr

Full-time

Posted 19 days ago

First Advantage rating

9.0

Company rating: 9.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

18th of 451 rated business services

Job description

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
This role is currently remote, and the position's core hours are North American. This position will act as a liaison between the departments within the organization and the clients to ensure that the background checking process is smooth by preventing problems from arising and resolving them when they occur. The role is dynamic: On any given day, the team will simultaneously be answering product questions, identifying bugs, implementing technical solutions, and escalating work to engineering teams. The team can resolve over 90% of incoming support requests internally, escalating only the most complicated to engineering teams for final analysis and resolution.
If you are a motivated individual with a service-oriented mindset, a strong background in Integrating applications, and a desire to excel in a dynamic support environment, we encourage you to apply for the Tier 2 Application Support Specialist role. Join our team and contribute to the continuous improvement of our systems while providing exceptional support to our valued customers. Expected hours are 9:00am-6:00pm ET/6:00am-3:00pm PT
Who You Are:
  • Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant FA technologies.
  • Exercises systematic proficiency in some specialized skills which display depth and breadth within a single application OR several applications/technologies.
  • Troubleshoots intermediate to advanced problems and recommends appropriate actions.
  • Provides support case/ JIRA follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues.
  • Manages customer expectations and competing priorities.
  • Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned.
  • Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles.
  • Escalates issues and works directly with Products/ Engineering to resolve complex support problems.

What You'll Do:
  • Provides courteous, efficient, and professional technical support by phone and email to customers across all verticals.
  • Communicate and interact with fulfillment departments regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance to enhance and improve the rapid resolution of client issues and requests.
  • Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations.
  • Effectively communicate with clients, management and team members on an as needed basis with issue resolution.
  • Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways.

What You Will Need to be Successful:
  • Associate or Bachelor's degree, ideally in Computer Science or Technology field.
  • Proficiency in applications like, Atlassian (JIRA), Confluence, AWS, SFTP, Integrations, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring
  • Strong experience with MS SQL Server & SQL based application Maintenance and support - Operations (Tier 2 Support) experience in large-scale, distributed systems running 24/7/365
  • Solid understanding of integration technologies such as APIs (REST, SOAP, XML, JSON, Web Services).
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues efficiently.
  • Excellent communication skills and the ability to work collaboratively with both technical and non-technical teams.
  • Detail-oriented, with strong organizational and multitasking abilities
  • Proven experience in application or production support, preferably in a role focused on application support.
  • Familiarity with database technologies (SQL, MongoDB).
  • Basic understanding of HTML debugging and XSLT transformations.
  • Experience with ITIL-based support processes or service management tools (e.g., ServiceNow, Jira).

What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $70,000-85,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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