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Fire Dispatcher Jobs in Quebec (NOW HIRING)

CA$27.77/hr

Emergency communications centres (911, ambulance, fire, police, or other emergency dispatch services); Dispatching or operations coordination; Monitoring services; Roadside assistance; Transportation ...

CA$27.77/hr

Emergency communications centres (911, ambulance, fire, police, or other emergency dispatch services); * Dispatching or operations coordination; * Monitoring services; * Roadside assistance;

CA$99K - CA$124K/yr

... Department, Milton Fire Department and external agencies * Oversee scheduling of licensing ... Provides telephone, email, counter and dispatch services for the department by responding to ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

CA$22/hr

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...

Fire Dispatcher information

See Quebec salary details

$10

$22

$34

How much do fire dispatcher jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for fire dispatcher in Quebec is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.24 per hour, depending on experience, location, and employer.

How hard is it to become a fire dispatcher?

Becoming a fire dispatcher typically requires completing a high school diploma or equivalent, passing a written exam and background check, and often obtaining emergency communication certifications. The process involves training in emergency response protocols and communication skills, and candidates must be able to handle stressful situations effectively.

What is a fire dispatcher?

Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.

Is being a fire dispatcher hard?

Fire dispatchers coordinate emergency responses by answering calls, providing instructions, and dispatching fire services. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.

What are some common challenges faced by fire dispatchers during emergency situations?

Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.

What does a fire dispatcher do?

Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.

What are the key skills and qualifications needed to thrive as a fire dispatcher?

To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.

How much do fire dispatchers make?

Fire dispatchers in New York City typically earn an average annual salary of around $50,000 to $70,000, depending on experience and certifications. They often work in high-pressure environments and may require specialized training in emergency communication systems.

What is the difference between Fire Dispatcher vs Emergency Communications Officer?

AspectFire DispatcherEmergency Communications Officer
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certifications
Work EnvironmentDispatch centers, emergency call roomsDispatch centers, emergency call rooms
Industry UsageFire departments, emergency servicesPublic safety agencies, emergency services
Job FocusCoordinate fire response, dispatch fire unitsCoordinate various emergency responses, including fire, medical, and police

Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.

What are popular job titles related to Fire Dispatcher jobs in Quebec? For Fire Dispatcher jobs in Quebec, the most frequently searched job titles are:
Infographic showing various Fire Dispatcher job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,318 per year, or $22.7 per hour.

CA$27.77/hr

Full-time

Posted 20 days ago


Job description

As a member of Athos Funeral Services , Urgel Bourgie has been supporting families for over 100 years by providing memorial services with respect, compassion, and excellence. Every call matters. Behind every conversation is a family relying on our professionalism, responsiveness, and compassionate approach. To ensure the continuity of our 24/7 operations, we are currently seeking a Dispatcher to join our team. Do you have experience in a call centre, customer service, dispatching, or an emergency communications centre? Do you thrive in fast-paced environments where every call is important? We'd love to hear from you! Why Join Our Team? Permanent full-time position with a stable schedule; A vital role at the heart of the operations of a well-established organization; A collaborative team and a supportive, people-focused work environment; Comprehensive training provided upon hire; The opportunity to leverage your experience in customer service, call centres, or dispatching in a role where every interaction makes a meaningful difference for families. Your Role Based at our Head Office, you will play a central role in our daily operations. You will serve as a primary point of contact for many families and partners while ensuring seamless coordination with our field teams. Key Responsibilities Answer incoming calls professionally, compassionately, and efficiently; Receive death notifications and collect all essential information; Promptly relay information to Funeral Directors to ensure timely service; Route calls to the appropriate departments or team members; Provide information regarding ongoing funeral services; Coordinate transportation services and dispatch Funeral Directors, Drivers, and Pallbearers based on operational requirements; Update obituary notices on the company website; Perform various administrative and clerical duties; Collaborate with multiple departments to ensure smooth daily operations; Perform any other related duties as assigned. Desired Profile This position is particularly well suited for candidates with experience in: Call centres; Customer service; Emergency communications centres (911, ambulance, fire, police, or other emergency dispatch services); Dispatching or operations coordination; Monitoring services; Roadside assistance; Transportation and logistics; Administrative support. We are looking for someone recognized for: Outstanding customer service skills; Remaining calm and composed under pressure; The ability to manage multiple calls and competing priorities simultaneously; Strong organizational skills and the ability to work efficiently; Sound judgment and decision-making abilities; Independence, resourcefulness, and a strong team-oriented mindset; Empathy and professionalism. Qualifications High School Diploma (DES) or equivalent; Bilingualism required (French and English); Strong knowledge of the Greater Montréal area and surrounding regions; Excellent computer skills; Experience in a call centre, dispatch, coordination, or any environment requiring the simultaneous management of multiple calls (strong asset); Knowledge of the funeral services industry (asset). Working Conditions Permanent full-time position; 40-hour work week; Hourly rate of $27.77 , in accordance with the collective agreement; Comprehensive training and onboarding provided upon hire.