CA$61.59 - CA$76.99/hr
... Dispatch (CAD) and Records Management System (RMS) solutions. The role will also evolve to develop the framework technical components, and operating/governance model required to extend fire ...
CA$61.59 - CA$76.99/hr
... Dispatch (CAD) and Records Management System (RMS) solutions. The role will also evolve to develop the framework technical components, and operating/governance model required to extend fire ...
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Boucherville, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Boucherville, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Saint-bruno, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Saint-bruno, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Quebec, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Quebec, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Repentigny, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Repentigny, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Rosemere, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Rosemere, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Laval, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Laval, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Longueuil, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Longueuil, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Montreal, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Montreal, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Brossard, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Brossard, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Boisbriand, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Boisbriand, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Terrebonne, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Monitoring Specialist I
Terrebonne, QC · Hybrid
CA$22/hr
... fire, panic, or medical alarms. You will communicate with customers, security guards and/or emergency response teams to dispatch the appropriate assistance. You will play a critical and meaningful ...
Fire Dispatcher information
See Quebec salary details
$10.58 - $12.74
2% of jobs
$12.74 - $14.90
6% of jobs
$14.90 - $17.07
10% of jobs
$18.30 is the 25th percentile. Wages below this are outliers.
$17.07 - $19.23
12% of jobs
$19.23 - $21.39
14% of jobs
The median wage is $22.14 / hr.
$21.39 - $23.56
17% of jobs
$25.09 is the 75th percentile. Wages above this are outliers.
$23.56 - $25.72
19% of jobs
$25.72 - $27.88
9% of jobs
$27.88 - $30.05
8% of jobs
$30.05 - $32.21
2% of jobs
$32.21 - $34.38
1% of jobs
$10
$22
$34
How much do fire dispatcher jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for fire dispatcher in Quebec is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.24 per hour, depending on experience, location, and employer.
What is a fire dispatcher?
Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.
What does a fire dispatcher do?
Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.
What are the key skills and qualifications needed to thrive as a fire dispatcher?
To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.
What are some common challenges faced by fire dispatchers during emergency situations?
Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.
What is the difference between Fire Dispatcher vs Emergency Communications Officer?
| Aspect | Fire Dispatcher | Emergency Communications Officer |
|---|---|---|
| Certifications | Emergency Medical Dispatch (EMD), CPR, dispatcher certifications | Emergency Medical Dispatch (EMD), CPR, dispatcher certifications |
| Work Environment | Dispatch centers, emergency call rooms | Dispatch centers, emergency call rooms |
| Industry Usage | Fire departments, emergency services | Public safety agencies, emergency services |
| Job Focus | Coordinate fire response, dispatch fire units | Coordinate various emergency responses, including fire, medical, and police |
Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.
How much do fire dispatchers make?
Fire dispatchers in New York typically earn an average annual salary of around $45,000 to $60,000, depending on experience, certifications, and the specific municipality. They often work in high-stress environments requiring strong communication skills and knowledge of emergency protocols.
Is being a fire dispatcher hard?
Fire dispatchers coordinate emergency responses by answering calls, providing instructions, and dispatching fire services. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.
More about Fire Dispatcher jobs
What are popular job titles related to Fire Dispatcher jobs in Quebec?
For Fire Dispatcher jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Fire Dispatcher jobs in Quebec look for?
The top searched job categories for Fire Dispatcher jobs in Quebec are:
What are popular job titles related to Fire Dispatcher jobs in QC?
For Fire Dispatcher jobs in QC, the most frequently searched job titles are:
CA$61.59 - CA$76.99/hr
Part-time
Retirement
Posted 5 days ago
Job description
Job Type:
ContractDepartment:
Hourly Wage:
$0.00Close Date (closes at 12:00 am on date noted below):
September 14, 2026Openings:
1Position SummaryAbout MiltonJoin one of Ontario's fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.
Our vision is to foster a safe, diverse, and welcoming environment-one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.
What We Offer?
This position is eligible for the following:
Hourly Rate: $61.59 - $76.99
Benefits: Employee Assistance Program and option to participate in the OMERS pension plan
Employee perks/discounts: Discount on Active Living Pass and Perkopolis
Flexible work arrangements, including hybrid work options
For further details of what we offer, please visit Why Milton
Position Summary
Reporting to the Manager, Digital Transformation this position will play a key role in leading and delivering a portfolio of fire communications modernization projects. Working closely with internal stakeholders, community partners, and third-party vendors, this individual will apply project management, business analysis, and change management practices to implement current-standard fire communications technologies, including fire station alerting, Automatic vehicle location, EMS-TFF and the procurement and implementation of Computer Aided Dispatch (CAD) and Records Management System (RMS) solutions. The role will also evolve to develop the framework technical components, and operating/governance model required to extend fire communications services to other fire departments, supporting scalable service delivery, continuous improvement, and effective budget management.Major Job Responsibilities
Key Responsibilities Include:
Leads the organizational transition to modernized fire communications technologies and service delivery, ensuring current operational needs and long-term strategic goals of the Town of Milton are met through thorough evaluation of existing people, process, technology, standards, and directives.
Leads and manages community partners, and third-party resources to advance the design, sourcing, procurement, and implementation of fire communication radio systems, CAD, RMS, and fire station alerting systems and solutions.
Develops and manages capital and operating budget forecasts with Directors for projects impacting fire communications modernization.
Leads emergency response subject matter expertise, requirements gathering, and functional input to support the design, development, configuration, and testing of NENA i3 compliant fire communications solutions for the organization.
Directs liaison, consultation, and negotiation activities on behalf of the Town, participates in discussions and contract negotiations as required, seeks approvals, and acts in the best long-term interests of the organization.
Serves as the Town's primary point of contact for external parties, manages RFP development, contract negotiations, and ongoing stakeholder relationships to support the needs of the project
Establishes functional requirements and provides input into the design and deployment of primary and secondary Public Safety Answering Point (PSAP) locations, aligned with the long-term growth and direction of the Town.
Directs and authorizes updates to internal and external stakeholders to support effective project coordination and decision-making.
Minimum Qualifications
A minimum five years' senior management experience leading an emergency communication centers
Preferred Qualifications
Post-secondary diploma/degree from an accredited college or university or equivalent in Business / Public Administration
A Minimum of eight years' of management experience in the Fire Services or related field with comprehensive supervisor experience within an unionized environment
A minimum of five years' of management experience in the Fire Services or related field with comprehensive project management skills
National Fire Protection Association (NFPA) Fire Officer II
Demonstrated knowledge of National Emergency Number Association (NENA) i3 NG911 architecture and standards.
Working knowledge of Geographic Information Systems (GIS) and TIF92 GIS (Mapping) and Common Addressing standards.
Must have valid Class "G" Ontario driver's license with a satisfactory driving record.
Demonstrated Knowledge of NFPA and APCO standards
Project Management experience - including project planning, scheduling with significant project dependencies and managing third party service providers.
In-depth knowledge of and understanding of emergency response operations, processes, procedures and directives.
Note to Applicants
This posting is for an existing job vacancy.
The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices.
We thank all who apply, however only those selected to move forward in the process will be contacted.
Accommodations
Should you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.
How to Apply
Interested applicants are invited to apply online at www.milton.ca under the Employment Opportunities section. Please ensure your application is submitted by 11:59 pm on September 13, 2026.
If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.
In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.