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File Sharing Jobs in Raleigh, NC (NOW HIRING)

DEFINITI LLC

Internal Sales Wholesaler

Cary, NC

Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint BENEFITS Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric ...

Definiti

Internal Sales Wholesaler

Cary, NC · On-site +1

Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint BENEFITS Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric ...

Arcadis

Autodesk Revit Designer

Cary, NC

Familiarity with BIM (Building Information Modeling) standards, clash detection workflows, and file-sharing protocols like BIM360 * Previous experience working in the Biotech/Pharma, Chemical, Food ...

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Showing results 1-20

All JobsFile Sharing JobsFile Sharing Jobs in Raleigh, NC

File Sharing information

See Raleigh, NC salary details

$11

$17

$22

How much do file sharing jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for file sharing in Raleigh, NC is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals managing file sharing systems in an organization?

Professionals managing file sharing systems often encounter challenges such as ensuring data security, managing user access permissions, and maintaining compliance with company policies or regulations. They must balance ease of collaboration with protecting sensitive information, which may involve setting up role-based access or implementing encryption. Additionally, troubleshooting sync issues, handling large volumes of data, and training staff on best practices are frequent responsibilities. Effective communication with IT teams and end users is essential for smooth operations.

What is file sharing?

File sharing is the process of distributing or providing access to digital files, such as documents, images, videos, or software, over a network. It allows multiple users to access, download, or collaborate on files from different locations, often using the internet, local networks, or cloud-based platforms. File sharing can be done through various methods, including peer-to-peer networks, dedicated file servers, or online services like Google Drive and Dropbox. This technology is widely used in business, education, and personal settings to facilitate collaboration and efficient information exchange.

What are the key skills and qualifications needed to thrive as a File Sharing Specialist, and why are they important?

To thrive as a File Sharing Specialist, you need a strong understanding of data management, IT security principles, and compliance regulations, often supported by a degree in information technology or a related field. Familiarity with enterprise file sharing platforms (such as SharePoint, Dropbox Business, or Box), encryption tools, and data loss prevention systems is typically required. Attention to detail, problem-solving ability, and clear communication skills set top performers apart in this role. These competencies are crucial for ensuring secure, efficient, and compliant sharing of sensitive information across an organization.

What is the difference between File Sharing vs Data Analyst?

AspectFile SharingData Analyst
Required CredentialsNone specific, basic computer skillsBachelor's degree in statistics, data science, or related field
Work EnvironmentCollaborative, often cloud-based platformsOffice or remote, using data analysis tools
Industry UsageUsed across all industries for sharing filesUsed in finance, marketing, healthcare, etc., for data insights
Search & Comparison IntentUnderstanding file sharing methodsComparing data analysis roles and skills

File sharing involves distributing digital files among users, focusing on storage and access. Data analysts interpret data to provide insights, requiring specialized skills and education. While file sharing is a basic activity used across industries, data analysis is a specialized profession with distinct credentials and tools.

What are popular job titles related to File Sharing jobs in Raleigh, NC? For File Sharing jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching File Sharing jobs in Raleigh, NC look for? The top searched job categories for File Sharing jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for File Sharing jobs? Cities near Raleigh, NC with the most File Sharing job openings:
File Sharing jobs near you

Participant Service Center Representative - Inbound Call Center

Definiti

Cary, NC • On-site, Remote

$14.25 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Type
Full-time
Description
Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.
Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what's next for their retirement plans.
PURPOSE OF POSITION
The Participant Service Center Representative (PSC Representative) provides outstanding customer service while handling incoming and outgoing phone calls, emails, and faxes for plan participants for assigned Definiti retirement plans. The PSC Representative assists with answering questions about account balances, helps to make withdrawals, transfer funds, or find additional resources.
PRIMARY DUTIES AND RESPONSIBILITIES
  • Maintaining a positive, empathetic, and professional attitude towards participants and clients always and fellow team members
  • Take participant calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Respond promptly to participants after thoroughly researching their questions
  • Collaborate with other call center professionals to improve customer service
  • Proficient in handling participant phone calls for assigned retirement plans (i.e., Daily RK Plans, DB Plans, DC Plans with outside recordkeepers)
  • Proficient on assigned systems and websites (i.e., Relius Participant Website, Relius DB Utilities, outside recordkeeper websites)
  • Determining plan eligibility

Requirements
COMPETENCIES REQUIRED
  • Basic knowledge of retirement plan services and daily recordkeeping
  • Ability to stay calm when customers are stressed or upset
  • Experience working with customer support
  • Experience working with Microsoft Office applications
  • Time management focus, with attention to deadlines and timelines
  • A track record of consistently meeting and/or exceeding performance expectations
  • Positive attitude and dedication to our client's needs

EDUCATION AND QUALIFICATIONS
  • High school diploma or GED required
  • Associates degree preferred
  • Minimum 2 years customer service experience (financial services industry a plus)
  • Defined Benefit or Defined Contribution experience preferred
  • Bilingual - English/Spanish a plus

REMOTE WORKING REQUIREMENTS
As a remote-first company, we have compiled expectations for a successful remote work environment:
  • Ability to build rapport with others remotely while working productively with limited in-person interaction
  • Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. A stable, high-speed internet connection is essential for effective communication, collaboration, and productivity while working remotely
  • Designate a quiet, and well-lit space free of as many distractions as possible
  • Be online and available to work during designated business hours in local time zone
  • Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. We utilize many Microsoft Teams features (such as Channels and file storage) for announcements, relevant conversations, and file sharing. Familiarity with Microsoft Teams is a plus
  • Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint

BENEFITS
Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric benefits, including:
  • A virtual-first work philosophy for most jobs
  • 401(k) with up to 4% match
  • Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn't accrue.
  • 12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
  • Paid Parental Leave
  • A variety of medical, dental and vision plan options including Definiti subsidized premiums
  • Company-paid life insurance and short-term disability insurance
  • Bonus plan eligibility

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