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Field Support Specialist Jobs (NOW HIRING)

Daikin

Field Support Specialist

Waller, TX · On-site

The Field Support Specialist will support the Daikin product line--including FIT Side Discharge, and RA_QA systems--by performing installations, providing technical support, and conducting equipment ...

Daikin

Field Support Specialist

Waller, TX · On-site

The Field Support Specialist will support the Daikin product line-including FIT Side Discharge, and RA_QA systems-by performing installations, providing technical support, and conducting equipment ...

AutoStore

Field Support Specialist

Salem, NH

As a Field Support Specialist, your role is to provide in-field technical assistance and support to our partners and customers. You'll be the expert they rely on for in-field interventions ...

AutoStore

Field Support Specialist

As a Field Support Specialist, your role is to provide in-field technical assistance and support to our partners and customers. You'll be the expert they rely on for in-field interventions ...

AutoStore

Field Support Specialist

As a Field Support Specialist, your role is to provide in-field technical assistance and support to our partners and customers. You'll be the expert they rely on for in-field interventions ...

AutoStore

Field Support Specialist

Salem, NH · On-site

As a Field Support Specialist, your role is to provide in-field technical assistance and support to our partners and customers. You'll be the expert they rely on for in-field interventions ...

Nova-Tech Engineering

Field Support Specialist

Willmar, MN · On-site

$60K - $80K/yr

Field Support Specialist Pay Range: $60,000 - $80,000/Year Who is Nova-Tech Engineering? Headquartered in Willmar, MN, Nova-Tech Engineering is a growing, dynamic company founded in 1992 that began ...

CDIT LLC

Field Support Specialist

Columbia, MD · On-site

CDIT is seeking a skilled and detail-oriented Field Support Specialist to join our team. The ideal candidate will have strong experience with providing hands-on support for Oracle hardware with ...

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Field Support Specialist information

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$26K

$70.7K

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How much do field support specialist jobs pay per year?

As of Aug 28, 2026, the average yearly pay for field support specialist in the United States is $70,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a field support specialist?

A Field Support Specialist is a professional who provides on-site technical support, troubleshooting, and maintenance services for a company's products or systems. Their responsibilities typically include installing equipment, diagnosing and resolving technical issues, training end-users, and ensuring customer satisfaction. Field Support Specialists often travel to client locations, work with various teams, and serve as the primary point of contact for field service matters. They play a crucial role in maintaining efficient operations and minimizing downtime for clients.

What are the key skills and qualifications needed to thrive as a field support specialist?

To thrive as a Field Support Specialist, you need strong problem-solving abilities, technical aptitude, and a relevant associate or bachelor's degree. Familiarity with CRM systems, diagnostic tools, and industry-specific hardware or software is typically required, along with certifications like CompTIA A+ or vendor-specific credentials. Exceptional communication, customer service, and time management skills set top performers apart in this role. These competencies ensure efficient issue resolution, high customer satisfaction, and reliable on-site support in dynamic environments.

How does a field support specialist typically collaborate with other departments to resolve client issues?

Field Support Specialists frequently work closely with technical teams, sales representatives, and customer service departments to resolve client issues efficiently. They often act as the bridge between the customer and internal experts, relaying technical details and ensuring solutions are implemented smoothly onsite or remotely. Regular communication, thorough documentation, and teamwork are critical aspects of the role to ensure quick issue resolution and high customer satisfaction.

What is the difference between Field Support Specialist vs Field Service Technician?

AspectField Support SpecialistField Service Technician
CredentialsTypically requires certifications like CompTIA A+ or similar technical certificationsOften requires technical certifications or trade licenses depending on industry
Work EnvironmentPrimarily office-based with on-site client supportPrimarily on-site at client locations or job sites
Employer & Industry UsageUsed across IT, telecommunications, and technology sectorsCommon in manufacturing, HVAC, and equipment maintenance industries
Search & Comparison IntentOften compared for technical support roles involving client interactionCompared for hands-on technical repair and installation roles

The main difference is that a Field Support Specialist typically provides remote or on-site technical support, often from an office setting, while a Field Service Technician focuses on hands-on repair and maintenance at client sites. Both roles require technical certifications and are essential in their respective industries, but they differ in work environment and daily responsibilities.

How much does a field support specialist make in the US?

The average salary for a field support specialist in the US is around $50,000 to $65,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced specialists with technical skills and certifications can earn higher wages. Overtime, travel, and on-call duties are common in this role.
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What are popular job titles related to Field Support Specialist jobs?

For Field Support Specialist jobs, the most frequently searched job titles are:

Field Support Specialist jobs near you
Infographic showing various Field Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $70,697 per year, or $34 per hour.

Field Support Specialist

Waller, TX • On-site

Daikin

7.6

Company rating: 7.6 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

249th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by parents

Learn more about Daikinexternal

Full-time

Re-posted 11 days ago

Job description

The Field Support Specialist will support the Daikin product line—including FIT Side Discharge, and RA_QA systems—by performing installations, providing technical support, and conducting equipment and controls commissioning. This role is also responsible for delivering on-site technical training covering installation, service, and maintenance. The Field Support Specialist is a remote-based position requiring substantial travel and hands-on experience in HVAC system installation.

This is a traveling role, that travels throughout the country.

Position Responsibilities:

• Oversee installations of Daikin HVAC products to ensure proper setup and successful operation.

• Perform and Review Manual J and D reports to confirm suitability of HVAC system designs.

• Provide technical support via phone, XOi, and email to field personnel and contractors.

• Resolve field issues related to system design, installation challenges, or product performance.

• Deliver on-site technical assistance as needed.

• Complete detailed field service reports documenting relevant data and resolutions.

• Set up and commission control systems, including refrigerant charging, equipment addressing, operational adjustments, and field configuration.

• Lead training sessions on proper installation practices, system commissioning, control setup, and troubleshooting for distributors and dealers.

• Collect and evaluate system performance data using Daikin’s proprietary diagnostic tools and offer solution-based feedback to customers.

• Provide customer instructions on system operation, care, and control scheduling.

• May be involved in direct installation, service, or support of Daikin systems, as required.

Knowledge & Skills:

• Strong understanding of refrigeration, airflow dynamics, HVAC theory, and system layout.

• Exceptional communication and interpersonal skills; able to work with a wide range of stakeholders.

• Proactive, self-directed, and capable of working both independently and collaboratively.

• Ability to clearly articulate technical concepts, problems, and solutions.

• Proven technical expertise to explain HVAC product functionality to end users and technicians.

• Well-developed planning, organizational, analytical, and decision-making abilities.

• Proficiency in Microsoft Excel and PowerPoint.

• Strong documentation skills and the ability to solve problems quickly and effectively.

Experience:

• Minimum 5 years of hands-on installation and technical service experience within the HVAC industry.

• 10 years of installation experience preferred. 

Education/Certification:

• Associate’s degree (highly preferred).

• Industry certifications such as EPA/RSES, NATE, Title 24 expertise or a California contractor license are preferred.

• Valid driver’s license (required).

• Industry certifications such as EPA/RSES, NATE, Title 24 expertise or a California contractor license are preferred.

People Management: No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodation.

• This position involves substantial travel (up to 75%) and may require work in a variety of environments (attics, rooftops, crawlspaces, etc.).

Reports To: Manager Div.  Technical Services

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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