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Field Support Representative Jobs in Texas (NOW HIRING)

SolarWinds

Technical Support Representative

Austin, TX · On-site

About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced ... field. * 4+ years of technical support experience, including at least 2 years in a Tier 2 or ...

Qualia

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Support Representative At Qualia, we've built the leading B2B real estate technology that ... You will be responsible for fielding inbound calls and emails, providing training where applicable ...

North Austin

Customer Support Representative

Austin, TX · On-site

$16 - $21.75/hr

Join our dedicated team as a Customer Service Representative in the Hospital & Health Care industry ... Proven experience in customer service, preferably within healthcare or a related field. * Strong ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Education: Associate's Degree in a computer related field, Bachelor's preferred Professional ...

Qualia

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

WHAT YOU'LL WORK ON As a Customer Support Representative, you will be the primary point of contact ... You will be responsible for fielding inbound calls and emails, providing training where applicable ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$14.50 - $19.50/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Education: Associate's Degree in a computer related field, Bachelor's preferred Professional ...

Qualia

Customer Support Representative

Austin, TX · Hybrid

$15.75 - $21.50/hr

WHAT YOU'LL WORK ON As a Customer Support Representative, you will be the primary point of contact ... You will be responsible for fielding inbound calls and emails, providing training where applicable ...

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Field Support Representative information

See Texas salary details

$12

$21

$26

How much do field support representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for field support representative in Texas is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a field support representative?

To thrive as a Field Support Representative, you need strong problem-solving abilities, technical aptitude, and a high school diploma or relevant experience in customer support. Familiarity with CRM systems, mobile devices, and ticketing software is typically required. Excellent communication, adaptability, and interpersonal skills help build rapport with clients and resolve issues efficiently. These competencies are vital for delivering high-quality, on-site customer service and ensuring client satisfaction.

What are some common challenges faced by field support representatives when servicing client sites, and how can they be effectively managed?

Field Support Representatives often encounter challenges such as rapidly diagnosing technical issues in unfamiliar environments, managing time efficiently while traveling between locations, and adapting to different client expectations. To manage these challenges, it’s important to build strong communication skills, stay organized with scheduling and documentation, and be proactive in learning about the equipment and procedures specific to each client. Collaborating closely with internal technical teams and maintaining a positive, adaptable attitude can also help ensure successful service delivery and client satisfaction.

What is the difference between Field Support Representative vs Customer Service Technician?

AspectField Support RepresentativeCustomer Service Technician
CredentialsTechnical certifications, relevant industry trainingTechnical knowledge, customer service skills
Work EnvironmentOn-site client locations, field visitsService centers, client sites, remote support
Employer & IndustryTelecom, IT, manufacturingElectronics, appliances, tech services
Common Search IntentTechnical support, field service rolesCustomer support, troubleshooting

While both roles involve technical support and customer interaction, a Field Support Representative primarily performs on-site field service and installations, whereas a Customer Service Technician focuses on troubleshooting and resolving issues at service centers or remotely. The roles often overlap in technical skills and industry usage, but their work environments and primary responsibilities differ.

What are popular job titles related to Field Support Representative jobs in Texas?

For Field Support Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Field Support Representative jobs in Texas look for?

The top searched job categories for Field Support Representative jobs in Texas are:

What cities in Texas are hiring for Field Support Representative jobs?

Cities in Texas with the most Field Support Representative job openings:

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For Field Support Representative jobs in TX, the most frequently searched job titles are:

Field Support Representative jobs near you
Infographic showing various Field Support Representative job openings in Texas as of August 2026, with employment types broken down into 80% Full Time, 7% Part Time, and 13% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $43,771 per year, or $21 per hour.

Field Support Technician- TOT

Black Box Corporation

Plano, TX • On-site

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

What You'll Do

As a Field Support Technician, you'll get hands-on experience while supporting essential low-voltage and network infrastructure projects across the country:

  • Install, troubleshoot, and maintain low-voltage systems, including Fiber Optics, Copper Cabling, Construction/Infrastructure components, and Telecommunications systems.
  • Learn how to read blueprints, schematics, and technical documentation.
  • Work with industry-standard tools and testing equipment.
  • Build expertise in cabling, networking fundamentals, and system integration.
  • Partner with experienced technicians who will help you develop your technical abilities.
  • Deliver excellent service while representing Black Box at customer sites.
  • Follow all safety protocols and industry standards on each project.

What You'll Bring

We're looking for early-career talent with strong potential-not years of experience:

  • Recent vocational/technical training OR strong interest in technology, electronics, or mechanical work.
  • Curiosity and willingness to learn new tools, systems, and installation techniques.
  • Solid problem-solving skills and attention to detail.
  • Ability to work both independently and within a high-performing team.
  • A positive attitude and motivation to build a long-term technical career.
  • Bonus: Basic knowledge of networking, construction principles, or low-voltage systems is helpful, but not required.

Why Start Your Career at Black Box?

Career Growth
Start in the field and grow into advanced technical, project leadership, or supervisory roles.

Training & Mentorship
Hands-on learning from seasoned industry professionals, plus opportunities to earn certifications.

Team-Focused Culture
Join a supportive, collaborative group that values development and continuous learning.

Meaningful Work
Help build secure, connected environments that power businesses and communities nationwide.

Position Details

Job Type: Full-time
Hours: 40 hours/week + overtime as needed (project dependent)
Travel: 100% (Required)

Benefits Include:

  • 401(k) + matching
  • Health, dental, and vision insurance
  • Health Savings Account & Flexible Spending Account
  • Paid time off
  • Employee discounts
  • Career development opportunities

Relocation:
Plano, TX (75093) - Relocation before start date preferred.

If you're ready to jumpstart your career in technology and want a role where you learn by doing, we'd love to meet you. Apply today and take the first step toward a high-growth future in the tech infrastructure industry.

Apply