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Field Support Representative Jobs in Florida (NOW HIRING)

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Field Support Representative (Mid-West)

Winter Garden, FL · On-site +1

$17.75 - $23/hr

This role serves as both a technical expert and hands-on field resource, supporting customers, dealers, coach builders, and internal teams through troubleshooting, repairs, warranty support, field ...

Genuine Parts Company

HSC- Field Services Support

Miami, FL · On-site

$19.25 - $24.75/hr

The Field Services Support Representative will provide mobile hydraulic repair of Hydraulic hoses on site offered by Hydraulic Supply Company to current and new clientele, fulfill client orders and ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... A Bachelor's degree in a related field from an approved and accredited college or university.

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... A Bachelor's degree in a related field from an approved and accredited college or university.

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... A Bachelor's degree in a related field from an approved and accredited college or university.

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions ... A Bachelor's degree in a related field from an approved and accredited college or university.

EnerSys

Field Service Representative

Lakeland, FL

$85K - $128K/yr

This role supports customer demonstrations, training, product integration, troubleshooting, and ... The Field Service Representative works closely with Business Development, Sales, Program Management ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... A Bachelor's degree in arelated field from an approved and accredited college or university.

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL ... A Bachelor's degree in a related field from an approved and accredited college or university.

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Field Support Representative information

See Florida salary details

$10

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How much do field support representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for field support representative in Florida is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Field Support Representative vs Customer Service Technician?

AspectField Support RepresentativeCustomer Service Technician
CredentialsTechnical certifications, relevant industry trainingTechnical knowledge, customer service skills
Work EnvironmentOn-site client locations, field visitsService centers, client sites, remote support
Employer & IndustryTelecom, IT, manufacturingElectronics, appliances, tech services
Common Search IntentTechnical support, field service rolesCustomer support, troubleshooting

While both roles involve technical support and customer interaction, a Field Support Representative primarily performs on-site field service and installations, whereas a Customer Service Technician focuses on troubleshooting and resolving issues at service centers or remotely. The roles often overlap in technical skills and industry usage, but their work environments and primary responsibilities differ.

What are the key skills and qualifications needed to thrive as a Field Support Representative, and why are they important?

To thrive as a Field Support Representative, you need strong problem-solving abilities, technical aptitude, and a high school diploma or relevant experience in customer support. Familiarity with CRM systems, mobile devices, and ticketing software is typically required. Excellent communication, adaptability, and interpersonal skills help build rapport with clients and resolve issues efficiently. These competencies are vital for delivering high-quality, on-site customer service and ensuring client satisfaction.

What's a good job for overthinkers?

A Field Support Representative role involves troubleshooting technical issues, communicating with clients, and following established procedures, which can suit overthinkers who prefer structured tasks. The job often requires problem-solving skills, attention to detail, and the ability to analyze situations carefully, making it suitable for those who enjoy thoughtful work and methodical processes.

What are some common challenges faced by Field Support Representatives when servicing client sites, and how can they be effectively managed?

Field Support Representatives often encounter challenges such as rapidly diagnosing technical issues in unfamiliar environments, managing time efficiently while traveling between locations, and adapting to different client expectations. To manage these challenges, it’s important to build strong communication skills, stay organized with scheduling and documentation, and be proactive in learning about the equipment and procedures specific to each client. Collaborating closely with internal technical teams and maintaining a positive, adaptable attitude can also help ensure successful service delivery and client satisfaction.

What is a field support representative?

A field support representative is a professional who provides technical assistance, maintenance, and troubleshooting services directly at client locations. They often work with equipment, systems, or technology in the field and may require knowledge of specific tools, certifications, or customer service skills to ensure proper operation and client satisfaction.

Is CSR a stressful job in BPO?

A Customer Service Representative (CSR) in a BPO environment often faces stress due to high call volumes, customer complaints, and performance targets. Managing difficult interactions and maintaining quality service can contribute to job stress, but proper training and support can help mitigate these factors.

What jobs pay 4000 a week without a degree?

A Field Support Representative typically earns less than $4,000 weekly, but some high-paying roles in sales, real estate, or skilled trades can reach or exceed that amount without a degree. These jobs often require strong communication skills, experience, or certifications and may involve variable commissions or bonuses.
What are popular job titles related to Field Support Representative jobs in Florida? For Field Support Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Field Support Representative jobs in Florida look for? The top searched job categories for Field Support Representative jobs in Florida are:
What are popular job titles related to Field Support Representative jobs in FL? For Field Support Representative jobs in FL, the most frequently searched job titles are:
Field Support Representative jobs near you
Infographic showing various Field Support Representative job openings in Florida as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,109 per year, or $16.9 per hour.

Field Support Representative (Mid-West)

ABC COMPANIES

Winter Garden, FL

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

ABC Companies is a leading provider of transportation solutions, offering vehicles for 8-81 passengers, along with parts, service, and financing to support fleet operators across North America. Family-owned and operated since 1972, ABC is driven by its mission to advance the transportation industry through innovative, collaborative solutions that redefine the standard. Guided by its core values of Integrity, Trust, Collaboration, and Innovation, ABC is committed to delivering customer-focused, high-quality solutions that enhance safety, performance, and reliability. For more information, contact 800-222-2871 or visit abc-companies.com.
Benefits amp; Perks:
At ABC Companies, we recognize that our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Company-Paid Short-Term Disability Insurance
  • Company-Paid Long-Term Disability Insurance
  • Company-Paid Basic Life amp; AD amp;D Insurance
  • Voluntary Term Life amp; AD amp;D Insurance
  • Flexible Spending Accounts (FSA)
  • Hospital Indemnity Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Training and Professional Development Opportunities
  • Career Growth and Advancement Opportunities

Benefits eligibility and offerings are subject to plan terms and company policies.

Position Overview:
The Product Support Manager is responsible for providing advanced technical support, diagnostics, mobile repair services, and product training for ABC-supported products throughout the Mid-West region, including Michigan, Ohio, West Virginia, Kentucky, Tennessee, and potentially Canada. This role serves as both a technical expert and hands-on field resource, supporting customers, dealers, coach builders, and internal teams through troubleshooting, repairs, warranty support, field investigations, and technical training. The ideal candidate is a skilled technician with expertise in electrical, mechanical, HVAC, multiplex, and electric vehicle systems who can effectively balance field service responsibilities with customer and technical training. This position requires extensive travel throughout the assigned territory to maximize product uptime, support product reliability, and ensure exceptional customer satisfaction. Candidates residing in Ohio or Northern Tennessee are preferred.
Key Responsibilities:
  • Provide advanced technical support, troubleshooting, diagnostics, and mobile repair services for ABC-supported products, including multiplex electrical systems, HVAC systems, high-voltage EV architecture, and mechanical systems. Utilize real-world field experience to support uptime, root cause analysis, and long-term product reliability for customers.
  • Perform on-site repairs, service campaigns, field investigations, and corrective actions at customer locations while maintaining strong customer communication and minimizing operational downtime.
  • Travel throughout an assigned territory to service and support ABC products, with the potential for occasional travel outside the assigned region as needed.
  • Serve as both a technical advisor and hands-on technician, supporting customers, dealers, coach builders, and internal teams with product concerns, warranty support, diagnostics, and field issue escalation.
  • Lead technical and operational training sessions for customers and internal teams, ensuring technicians and operators are well-versed in diagnostics, maintenance procedures, safety protocols, and proper operation of ABC-supported products.
  • Coordinate and deliver hands-on, in-depth training on Van Hool coaches, Eberspächer systems, EV platforms, multiplex systems, HVAC systems, and additional ABC-supported products both annually and as needed.
  • Investigate and respond to customer feedback by analyzing and troubleshooting product concerns and providing timely recommendations and reports to management.
  • Stay current with annual training requirements and updates for all ABC product offerings, including electrical and mechanical systems.
  • Complete customer visits according to the prescribed schedule to provide information, technical support, and assistance for new and existing ABC products, Eberspächer products, and ABC customers.
  • Support root cause analysis efforts and provide recommendations to improve product reliability and customer satisfaction.
  • Submit weekly expense reports for reimbursement of approved business-related expenses.
  • Maintain accurate service documentation, training records, and customer communications.
  • Comply with all company policies, safety procedures, and applicable regulatory requirements.
  • Perform other duties and special projects as assigned.
Qualifications:
  • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Transportation, Industrial Technology, Electrical Systems, Engineering, or a related field preferred.
  • Minimum of 5 years of experience in the transportation, motorcoach, commercial vehicle, or electric vehicle industry.
  • Formal training or extensive experience diagnosing and repairing coach systems, including HVAC and high-voltage AC/DC electrical systems.
  • Ability to read and interpret electrical schematics and technical documentation.
  • Ability to troubleshoot CAN-based multiplex systems and utilize commissioning and diagnostic software.
  • Strong understanding of Electric Vehicle (EV) architecture, including high-voltage AC/DC systems and EV driveline systems.
  • Mechanical experience with commercial vehicles and high-voltage systems.
  • Strong working knowledge of Cummins, Detroit, Allison, Eberspächer, Carrier, KIBES multiplex systems, EV driveline systems, and high-voltage electrical architecture.
  • Experience delivering technical training and customer support with strong communication, leadership, and instructional skills focused on real-world diagnostics and field support.
  • CDL Class B with Passenger Endorsement preferred.
  • Ability to effectively manage multiple projects, prioritize tasks, and complete assignments within expected timeframes while working with customers, vendors, coach builders, and internal stakeholders.
  • Ability and willingness to travel extensively (up to 100%), including overnight travel and occasional travel outside the assigned territory.
  • Ability to maintain and utilize personal tools required for the position.
Skills:
  • Advanced electrical and mechanical troubleshooting
  • Technical training and instructional delivery
  • Customer service and relationship management
  • Root cause analysis and problem-solving
  • Strong verbal and written communication skills
  • Time management and organizational skills
  • Ability to manage multiple projects and priorities simultaneously
  • Proficiency with diagnostic software, technical documentation, and reporting tools
  • Ability to work independently with minimal supervision
  • Strong attention to detail and follow-through
Physical Demands:
  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to stand, walk, bend, kneel, crouch, and climb for extended periods of time.
  • Ability to work in shop, field, and outdoor environments under varying weather conditions.
  • Ability to operate tools, diagnostic equipment, and mobile service equipment.
  • Ability to safely enter, exit, and work around commercial vehicles and motorcoaches.
  • Ability to travel extensively, including frequent driving and overnight travel.
ABC Companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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