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Field Support Representative Jobs in California (NOW HIRING)

Vertis

Territory Support

King City, CA · On-site

$70K - $85K/yr

Description Territory Support Representative Department: Sales & Marketing Reports To: Director of ... This is a highly independent, field-based position requiring a minimum of four (4) days per week in ...

EnerSys

Field Service Representative

Chino, CA · On-site

$85K - $128K/yr

This role supports customer demonstrations, training, product integration, troubleshooting, and ... The Field Service Representative works closely with Business Development, Sales, Program Management ...

Epirus

Field Support Logistician IV

Torrance, CA · On-site

This individual will also need to comply with Field Service Representative (FSR) duties 50 percent of the year. These duties include maintenance, training support and sustainment of fielded HPM ...

Vertis

Territory Support

King City, CA · On-site

Territory Support Representative Department: Sales & Marketing Reports To: Director of Revenue ... This is a highly independent, field-based position requiring a minimum of four (4) days per week in ...

Epirus

Field Support Logistician IV

Torrance, CA · On-site

This individual will also need to comply with Field Service Representative (FSR) duties 50 percent of the year. These duties include maintenance, training support and sustainment of fielded HPM ...

Epirus

Field Support Logistician IV

Torrance, CA · On-site

This individual will also need to comply with Field Service Representative (FSR) duties 50 percent of the year. These duties include maintenance, training support and sustainment of fielded HPM ...

Actalent

Client Support Representative

San Francisco, CA · On-site

$19.50 - $25.50/hr

Job Title: Client Support Representative (AI Patient Access Specialist) The Client Support ... healthcare field. In this position, you monitor AI-led conversations between healthcare ...

Azul Vision

Patient Support Representative

Pasadena, CA · On-site

$23 - $24/hr

Patient Support Representative Salary Range $23.00 - $24.00 Hourly Level Entry Position Type ... High School Diploma (or its equivalent) * 2 years of experience in the medical field front office

ICONMA

Sales Support Representative

San Diego, CA · On-site

$20.25 - $27.50/hr

The Sales Support Representative provides critical administrative support to client global sales ... Business or Technical field preferred. Life sciences degree a plus. Additional Information All your ...

Eaton

District Support Representative

Pleasanton, CA · On-site

$117K - $172K/yr

Provide technical support for Field Service Representatives and Operations Coordinators as they execute jobs. Provide timely, detailed and accurate reports on service work performed, product ...

Azul Vision

Patient Support Representative

Tarzana, CA · On-site

$23 - $24/hr

Patient Support Representative Salary Range $23.00 - $24.00 Hourly Level Entry Position Type ... High School Diploma (or its equivalent) * 2 years of experience in the medical field front office

Eaton

District Support Representative

Pleasanton, CA · On-site

$117K - $172K/yr

In this role, you will: • Provide technical support for Field Service Representatives and Operations Coordinators as they execute jobs. • Provide timely, detailed and accurate reports on service ...

Acosta

Sales Support Representative

Garden Grove, CA · On-site

$19.25 - $26.25/hr

The Sales Support Representative is an essential function managing vendors orders, confirming ... And, we understand the importance of work-life balance, which is why many of our field roles ...

RemX

Be Seen First

Customer Service Support Representative

Los Angeles, CA · On-site

$23/hr

Customer Support Representative Location: Los Angeles, CA 90045 Pay Rate: $23.00/hour Schedule ... related field. * Excellent verbal and written communication skills. * Strong customer-service ...

T E C Industrial Inc

Territory Support

King City, CA · On-site

$70K - $85K/yr

Manage Others No Description Territory Support Representative Reports To: Director of Revenue ... This is a highly independent, field-based position requiring a minimum of four (4) days per week in ...

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How much do field support representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for field support representative in California is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a field support representative?

To thrive as a Field Support Representative, you need strong problem-solving abilities, technical aptitude, and a high school diploma or relevant experience in customer support. Familiarity with CRM systems, mobile devices, and ticketing software is typically required. Excellent communication, adaptability, and interpersonal skills help build rapport with clients and resolve issues efficiently. These competencies are vital for delivering high-quality, on-site customer service and ensuring client satisfaction.

What are some common challenges faced by field support representatives when servicing client sites, and how can they be effectively managed?

Field Support Representatives often encounter challenges such as rapidly diagnosing technical issues in unfamiliar environments, managing time efficiently while traveling between locations, and adapting to different client expectations. To manage these challenges, it’s important to build strong communication skills, stay organized with scheduling and documentation, and be proactive in learning about the equipment and procedures specific to each client. Collaborating closely with internal technical teams and maintaining a positive, adaptable attitude can also help ensure successful service delivery and client satisfaction.

What is the difference between Field Support Representative vs Customer Service Technician?

AspectField Support RepresentativeCustomer Service Technician
CredentialsTechnical certifications, relevant industry trainingTechnical knowledge, customer service skills
Work EnvironmentOn-site client locations, field visitsService centers, client sites, remote support
Employer & IndustryTelecom, IT, manufacturingElectronics, appliances, tech services
Common Search IntentTechnical support, field service rolesCustomer support, troubleshooting

While both roles involve technical support and customer interaction, a Field Support Representative primarily performs on-site field service and installations, whereas a Customer Service Technician focuses on troubleshooting and resolving issues at service centers or remotely. The roles often overlap in technical skills and industry usage, but their work environments and primary responsibilities differ.

What are popular job titles related to Field Support Representative jobs in California?

For Field Support Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Field Support Representative jobs in California look for?

The top searched job categories for Field Support Representative jobs in California are:

What are popular job titles related to Field Support Representative jobs in CA?

For Field Support Representative jobs in CA, the most frequently searched job titles are:

Field Support Representative jobs near you
Infographic showing various Field Support Representative job openings in California as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,367 per year, or $22.3 per hour.

Territory Support

King City, CA • On-site

Vertis
Software Development • 1 - 10 employees
Learn more about Vertisexternal

$70K - $85K/yr

Full-time

Re-posted yesterday

Job description

Description
Territory Support Representative
Department: Sales & Marketing
Reports To: Director of Revenue Operations
FLSA Status: Non-Exempt
Position Summary
The Territory Support Representative is responsible for increasing brand awareness, supporting retail sales initiatives, strengthening dispensary relationships, and enhancing product visibility throughout assigned territories. This position serves as a key connection between the company, retail partners, budtenders, and consumers by delivering product education, supporting merchandising efforts, executing promotional activities, and providing valuable market intelligence.
This is a highly independent, field-based position requiring a minimum of four (4) days per week in-market visiting retail accounts, with regular travel throughout assigned territories and occasional evening and weekend participation in retail activations, vendor days (PADs), product launches, trade shows, and other promotional events.
Essential Functions
Brand Representation & Product Education
  • Serve as a professional representative of the company and its brands in assigned territories.
  • Build and maintain strong relationships with dispensary managers, buyers, budtenders, and retail staff.
  • Conduct product education and training sessions to increase product knowledge and recommendation confidence among retail staff.
  • Communicate product features, effects, terpene profiles, usage information, and brand differentiators.
  • Support product launches, promotional campaigns, and marketing initiatives.
  • Distribute educational and promotional materials to retail partners.
  • Gather feedback regarding product performance, consumer preferences, and market trends.
  • Represent the company at industry events, trade shows, vendor days, community events, and promotional activations.

Retail Execution & Merchandising
  • Conduct routine visits to assigned retail accounts, with a minimum expectation of four (4) days per week in the field.
  • Verify product placement, pricing accuracy, merchandising standards, and promotional execution.
  • Maintain displays, point-of-sale materials, and marketing assets.
  • Perform retail audits and communicate findings to appropriate internal stakeholders.
  • Identify opportunities to improve product visibility, shelf placement, assortment, and merchandising effectiveness.
  • Assist with implementation of new product launches and in-store promotions.

Territory Support & Account Development
  • Partner with Territory Sales Representatives to support account growth and customer retention.
  • Participate in ride-alongs and customer visits to strengthen retail partnerships.
  • Assist with account follow-up, customer communication, and relationship management activities.
  • Coordinate approved samples, marketing materials, and promotional support.
  • Identify opportunities to expand product assortment and improve retail penetration.
  • Support initiatives designed to increase sell-through and consumer engagement.

Market Intelligence & Reporting
  • Monitor competitor pricing, promotions, merchandising strategies, and product launches.
  • Collect and communicate market intelligence to Sales and Marketing leadership.
  • Monitor inventory levels, out-of-stock conditions, pricing discrepancies, and promotional compliance.
  • Document retail execution through photographs, observations, and reporting tools.
  • Complete detailed digital reports following store visits and provide accurate and timely weekly territory recaps highlighting wins, challenges, competitive threats, market trends, and actionable recommendations.
  • Analyze available sales and market data to identify product performance, velocity trends, high- and low-performing SKUs, account opportunities, and opportunities for growth.
  • Provide actionable recommendations to improve product velocity, sales performance, retail execution, merchandising effectiveness, and customer engagement.
  • Utilize available market data platforms and distributor reporting to measure promotional effectiveness, identify market trends, and support recommendations designed to increase sales.

Administrative Responsibilities
  • Maintain accurate records of account visits, budtender trainings, PAD/vendor-day attendance, events, customer interactions, and retail feedback.
  • Manage territory schedules and maintain a monthly calendar for trainings, retail visits, events, and field support activities.
  • Submit reports, expense documentation, and required records in a timely manner.
  • Attend meetings, training sessions, and company events as required.
  • Perform other duties as assigned.

Supervisory Responsibilities
This position does not have direct supervisory responsibilities.
Requirements
Required Qualifications
  • High school diploma or equivalent.
  • Valid California Driver License and acceptable driving record.
  • Reliable transportation and ability to travel extensively throughout assigned territory.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Strong organizational, planning, and time management skills.
  • Ability to work independently with minimal supervision.
  • Proficiency with Microsoft Office Suite, Google Workspace, CRM platforms, and mobile applications.

Preferred Qualifications
  • Two (2) years or more of experience in cannabis retail, sales, merchandising, marketing, brand ambassador, customer service, or related field.
  • Knowledge of California cannabis products and retail operations.
  • Experience conducting product education, trainings, promotional events, or merchandising activities.
  • Familiarity with retail sales reporting and market analytics platforms such as Headset, Pistil, distributor reporting, or similar tools.

Required Competencies
  • Relationship Building
  • Customer Service
  • Professional Communication
  • Product Knowledge
  • Presentation Skills
  • Organizational Effectiveness
  • Problem Solving
  • Attention to Detail
  • Time Management
  • Accountability
  • Teamwork
  • Adaptability

Work Environment
This position primarily works in retail dispensaries, event venues, trade shows, and other field-based environments. Frequent travel within assigned territories is required. The position may require evening, weekend, and holiday work based on business needs, events, and promotional activities.
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to:
  • Stand and walk for extended periods of time.
  • Drive and travel throughout assigned territories.
  • Use a computer, tablet, mobile device, and standard office equipment.
  • Communicate effectively in person, by telephone, and electronically.
  • Lift, carry, push, and pull up to 25 pounds.
  • Bend, reach, stoop, and move product displays and promotional materials as needed.

Travel Requirements
Frequent travel throughout assigned territories is required. Overnight travel may occasionally be required for trade shows, events, meetings, or business needs.
Compliance Responsibilities
Employees are expected to comply with all company policies, procedures, security requirements, safety programs, and applicable local, state, and federal laws, including regulations governing California cannabis operations.
Equal Employment Opportunity Statement
King City DBW LLC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type consistent with applicable federal, state, and local laws.
At-Will Employment Statement
Employment with King City DBW LLC is at will. Nothing contained in this job description should be construed as creating an employment contract, express or implied. The Company reserves the right to modify duties, responsibilities, and qualifications as business needs require.

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