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Field Service Planner Jobs (NOW HIRING)

Felder Group USA

Field Service Technician

New Castle, DE · On-site

$25/hr

Field Service Technician - Industrial Woodworking Machinery Company: Felder Group USA Location: New ... Technicians work closely with Service Planners who coordinate scheduling, travel, and logistics.

Felder Group USA

Field Service Technician

Anaheim, CA · On-site

$25/hr

Field Service Technician - Industrial Woodworking Machinery Company: Felder Group USA Location ... Technicians work closely with Service Planners who coordinate scheduling, travel, and logistics.

Felder Group USA

Field Service Engineer

New Castle, DE · On-site

$25/hr

Field Service Technician - Industrial Woodworking Machinery Company: Felder Group USA Location: New ... Technicians work closely with Service Planners who coordinate scheduling, travel, and logistics.

Felder Group USA

Field Service Engineer

New Castle, DE · On-site

$25/hr

Field Service Technician - Industrial Woodworking Machinery Company: Felder Group USA Location: New ... Technicians work closely with Service Planners who coordinate scheduling, travel, and logistics.

Forterra

Field Service Representative

Clarksburg, MD · On-site

About the role The Field Service Representative (FSR) is a senior individual contributor who ... Field Planning & Execution * Plan and manage site visits across multiple customer accounts with a ...

bioMerieux

Planner II

Salt Lake City, UT · On-site

This role serves as a technical resource to planning teams and field engineers, providing guidance on service requirements, parts identification, labor estimates, and scheduling strategies to ...

Tri-City Group

Construction Services Planner

Davenport, IA · On-site

$47K - $65K/yr

Tri-City Group is currently seeking a Construction Service Planner for Davenport, IA. The ... Serve as a technical resource to field leadership, foreman, and project manager on installation ...

Tri-City Group

Construction Services Planner

Davenport, IA · On-site

$47K - $65K/yr

Tri-City Group is currently seeking a Construction Service Planner for Davenport, IA. The ... Serve as a technical resource to field leadership, foreman, and project manager on installation ...

Tri-City Group

Construction Services Planner

Davenport, IA · On-site

$47K - $65K/yr

Tri-City Group is currently seeking a Construction Service Planner for Davenport, IA. The ... Serve as a technical resource to field leadership, foreman, and project manager on installation ...

Sundt

Service/Telematics Planner

Tempe, AZ · On-site

Job Summary The Service/Telematics Planner supports the Equipment Services (ES) department by ... This role serves as a key liaison between field technicians, mechanics, accounting, and management ...

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Field Service Planner information

See salary details

$14

$25

$31

How much do field service planner jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for field service planner in the United States is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $29.33 per hour, depending on experience, location, and employer.

What does a field service planner do?

A Field Service Planner is responsible for organizing, scheduling, and coordinating field service activities for a company's technicians or engineers. They ensure that customer service requests are assigned efficiently, resources are allocated properly, and jobs are completed on time. This role often involves communicating with customers, managing work orders, and optimizing routes and workloads to maximize productivity. Field Service Planners play a key role in ensuring customer satisfaction and smooth operations in industries like utilities, telecommunications, and manufacturing.

What are some typical challenges faced by a field service planner and how can they be managed?

Field Service Planners often face challenges related to balancing technician availability with urgent customer requests, managing last-minute schedule changes, and coordinating logistics across multiple locations. Effective communication and strong organizational skills are essential to prioritize tasks and reallocate resources as needed. Utilizing field service management software and staying adaptable can help planners efficiently resolve conflicts and keep both customers and field teams informed and satisfied.

What are the key skills and qualifications needed to thrive as a field service planner, and why are they important?

To thrive as a Field Service Planner, you need strong organizational skills, attention to detail, and experience in scheduling or logistics, often supported by a relevant associate or bachelor’s degree. Familiarity with field service management software, ERP systems, and common office tools is typically expected. Excellent communication, problem-solving, and multitasking abilities are crucial soft skills for coordinating teams and responding to changing priorities. These competencies ensure efficient resource allocation, timely service delivery, and high customer satisfaction in dynamic field environments.

What is the difference between Field Service Planner vs Service Coordinator?

AspectField Service PlannerService Coordinator
Primary RoleScheduling and dispatching field techniciansManaging customer service requests and communication
CredentialsTechnical knowledge, scheduling experienceCustomer service skills, communication
Work EnvironmentOffice-based, field operationsOffice-based, customer interaction
Industry UsageUtilities, HVAC, telecom

While both roles involve coordinating field activities, the Field Service Planner primarily focuses on scheduling and dispatching technicians, whereas the Service Coordinator handles customer communication and service requests. The roles often collaborate but serve distinct functions within service operations.

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What job categories do people searching Field Service Planner jobs look for?

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Field Service Planner jobs near you
Infographic showing various Field Service Planner job openings in the United States as of August 2026, with employment types broken down into 50% Part Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,116 per year, or $25.5 per hour.

Field Service Technician

Felder Group USA

New Castle, DE • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Field Service Technician - Industrial Woodworking Machinery
Company: Felder Group USA
Location: New Castle, DE
Schedule: Full-time | Monday-Friday (occasional weekends as needed) | 8:00 AM-5:00 PM (field hours may vary)
Work Type: In-office and field-based
Compensation
Hourly pay starting at $25/hr, with higher compensation available based on experience and technical background.
Additional earning potential through:
  • Overtime opportunities
  • Per diem for field assignments
  • Performance incentives
  • Paid travel time at full hourly rate

About the Role
Felder Group USA is seeking a Field Service Technician to install, troubleshoot, and repair industrial woodworking machinery across the greater Delaware area and surrounding regions.
This role combines mechanical and electrical troubleshooting with independent field service work and customer-facing technical support. Technicians work both in the field and at the local facility supporting service operations, machine demonstrations, and equipment preparation.
Technicians work closely with Service Planners who coordinate scheduling, travel, and logistics.
About Felder Group USA
Felder Group USA is a leader in high-precision woodworking machinery, providing industry-leading equipment and technical support to customers across North America.
Our Service Team ensures customers receive timely, expert support for installation, maintenance, troubleshooting, and repair.
Key Responsibilities
Field Service
  • Install, troubleshoot, and repair industrial woodworking machinery at customer sites (residential and commercial)
  • Diagnose mechanical, electrical, and operational machine issues independently
  • Document service work, parts usage, and findings accurately and promptly
  • Communicate service needs, parts requirements, and job status to customers and internal teams
  • Recommend appropriate spare parts and service solutions as needed
  • Participate in trade shows and customer-facing technical events
In-Office & Technical Support
  • Provide technical support via phone, email, and video
  • Support machine demonstrations with sales representatives
  • Assist with showroom and warehouse setup, machine preparation, and equipment service
  • Support general organization and upkeep of shop and showroom areas
  • Coordinate with Service Planners regarding scheduling, travel, and service assignments

Qualifications
Required
  • Experience in field service, mechanical repair, electrical systems, or technical support
  • Strong troubleshooting and diagnostic skills
  • Ability to work independently in field environments
  • Excellent communication skills (verbal and written)
  • Basic computer proficiency (email, Microsoft Office, service systems)
  • Valid driver's license
  • Ability to lift 50 lbs and work in physical environments
  • Willingness to travel and stay overnight when required
Preferred
  • Experience with woodworking machinery or industrial machinery service
  • Familiarity with service ticketing or helpdesk systems
  • Experience recommending or selling replacement parts
  • Electro-mechanical or industrial maintenance background

Benefits & Equipment
  • Health, dental, and vision insurance
  • Retirement plan
  • Paid vacation, sick time, and holidays
  • Paid training (domestic and international opportunities)
  • Company-provided tools, laptop, and cell phone
  • Company vehicle for local assignments
  • Per diem for field assignments
  • Paid travel time at full hourly rate
  • Overtime opportunities

Apply