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Field Service Planner Jobs (NOW HIRING)

NVENIA

Field Service Planner

Wood Dale, IL · On-site

The Field Service Planner is responsible for the efficient allocation of field service resources to meet customer equipment service requirements and maximize utilization. The Planner works directly ...

DURAVANT LLC

Field Service Planner

Wood Dale, IL · On-site

$76K - $122K/yr

The Field Service Planner is responsible for the efficient allocation of field service resources to meet customer equipment service requirements and maximize utilization. The Planner works directly ...

Duravant

Field Service Planner

Wood Dale, IL

The Field Service Planner is responsible for the efficient allocation of field service resources to meet customer equipment service requirements and maximize utilization. The Planner works directly ...

Puffer Sweiven

Field Service Planner

Houston, TX · On-site

Review and request material for future field service jobs. * Receive and issue parts to the appropriate field service jobs. * Creates production work orders for machining operations, as required.

Puffer-Sweiven

Field Service Planner

Houston, TX · On-site

Review and request material for future field service jobs. * Receive and issue parts to the appropriate field service jobs. * Creates production work orders for machining operations, as required.

Puffer-Sweiven

Field Service Planner

Houston, TX · On-site

Review and request material for future field service jobs. * Receive and issue parts to the appropriate field service jobs. * Creates production work orders for machining operations, as required.

RL Recruiting

Field Service Planner (662)

El Paso, TX · On-site

The position partners with Engineering, Planning, Manufacturing, Logistics, and Customer Service to ... field is required. Experience, Knowledge, Skills, and Abilities Experience supporting order ...

Swift Transportation

Service Planner

Greer, SC · On-site

Service Planner. Address:2841 Old Woodruff RD Greer ,SC2965. Pay- 20-26 (Depending On Experience ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Memphis, TN · On-site

$23 - $27/hr

Description Position at Swift Transportation Service Planner Location: 3961 Pilot Drive. Memphis TN ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Greer, SC · On-site

Service Planner. Address:2841 Old Woodruff RD Greer ,SC2965. Pay- 20-26 (Depending On Experience ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Memphis, TN · On-site

$23 - $27/hr

Service Planner Location: 3961 Pilot Drive. Memphis TN 38118 Pay: $23 - $27 (Overtime rate when ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Diesel Service Advisor

Columbus, OH · On-site

$23 - $27/hr

Supportive team culture What You'll Do As a Service Planner, you'll play a critical role in keeping our fleet moving by coordinating repairs, assigning work, and communicating with drivers, vendors ...

Swift Transportation

Service Planner

Memphis, TN · On-site

$23 - $27/hr

Service Planner Location: 3961 Pilot Drive. Memphis TN 38118 Pay: $23 - $27 (Overtime rate when ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Memphis, TN · On-site

$23 - $27/hr

Service Planner Location: 3961 Pilot Drive. Memphis TN 38118 Pay: $23 - $27 (Overtime rate when ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Memphis, TN

Service Planner Location: 3961 Pilot Drive. Memphis TN 38118 Pay: $23 - $27 (Overtime rate when ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Memphis, TN

Service Planner Location: 3961 Pilot Drive. Memphis TN 38118 Pay: $23 - $27 (Overtime rate when ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Greer, SC · On-site

Service Planner. Address:2841 Old Woodruff RD Greer ,SC2965. Pay- 20-26 (Depending On Experience ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Swift Transportation

Service Planner

Greer, SC

Service Planner. Address:2841 Old Woodruff RD Greer ,SC2965. Pay- 20-26 (Depending On Experience ... field may be substituted for the one (1) year experience. * Mechanical knowledge of DOT approved ...

Corovan

Planner - Field Service

San Jose, CA · On-site

SUMMARY Reporting to the Transportation or Operations Manager, the Planner effectively plans, organizes, and schedules the field service personnel, contractors, third party services, equipment and ...

Corovan

Planner - Field Service

San Leandro, CA · On-site

SUMMARY Reporting to the Transportation or Operations Manager, the Planner effectively plans, organizes, and schedules the field service personnel, contractors, third party services, equipment and ...

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Field Service Planner information

See salary details

$14

$25

$31

How much do field service planner jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for field service planner in the United States is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $29.33 per hour, depending on experience, location, and employer.

What does a field service planner do?

A Field Service Planner is responsible for organizing, scheduling, and coordinating field service activities for a company's technicians or engineers. They ensure that customer service requests are assigned efficiently, resources are allocated properly, and jobs are completed on time. This role often involves communicating with customers, managing work orders, and optimizing routes and workloads to maximize productivity. Field Service Planners play a key role in ensuring customer satisfaction and smooth operations in industries like utilities, telecommunications, and manufacturing.

What are some typical challenges faced by a field service planner and how can they be managed?

Field Service Planners often face challenges related to balancing technician availability with urgent customer requests, managing last-minute schedule changes, and coordinating logistics across multiple locations. Effective communication and strong organizational skills are essential to prioritize tasks and reallocate resources as needed. Utilizing field service management software and staying adaptable can help planners efficiently resolve conflicts and keep both customers and field teams informed and satisfied.

What are the key skills and qualifications needed to thrive as a field service planner, and why are they important?

To thrive as a Field Service Planner, you need strong organizational skills, attention to detail, and experience in scheduling or logistics, often supported by a relevant associate or bachelor’s degree. Familiarity with field service management software, ERP systems, and common office tools is typically expected. Excellent communication, problem-solving, and multitasking abilities are crucial soft skills for coordinating teams and responding to changing priorities. These competencies ensure efficient resource allocation, timely service delivery, and high customer satisfaction in dynamic field environments.

What is the difference between Field Service Planner vs Service Coordinator?

AspectField Service PlannerService Coordinator
Primary RoleScheduling and dispatching field techniciansManaging customer service requests and communication
CredentialsTechnical knowledge, scheduling experienceCustomer service skills, communication
Work EnvironmentOffice-based, field operationsOffice-based, customer interaction
Industry UsageUtilities, HVAC, telecom

While both roles involve coordinating field activities, the Field Service Planner primarily focuses on scheduling and dispatching technicians, whereas the Service Coordinator handles customer communication and service requests. The roles often collaborate but serve distinct functions within service operations.

More about Field Service Planner jobs

What job categories do people searching Field Service Planner jobs look for?

The top searched job categories for Field Service Planner jobs are:

Field Service Planner jobs near you
Infographic showing various Field Service Planner job openings in the United States as of August 2026, with employment types broken down into 50% Part Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,116 per year, or $25.5 per hour.

Field Service Planner

NVENIA

Wood Dale, IL • On-site

Full-time

Posted 11 days ago

Job description

POSITION SUMMARY:

The Field Service Planner is responsible for the efficient allocation of field service resources to meet customer equipment service requirements and maximize utilization. The Planner works directly with customers to schedule field service appointments, assigns work orders to field service technicians, and manages the overall service schedule for installation, planned maintenance and emergency break-fix activities.

ESSENTIAL RESPONSIBILITIES:

  • Manage scheduling requirements for internally-driven projects, external customer demands-including channel partners, and field service technician generated assignments
  • Conduct continuous planning based upon field service forecast, service resource capacity and customer requirements
  • Utilize field service management system to schedule, manage, track and report service technician resources
  • Lead and manage the effort to leverage technical resources across Duravant through collaboration across operating companies
  • Work closely with project managers to assure resources are scheduled for new equipment installation/start-up project plans and requirements
  • Analyze planned scheduling needs for installation/start-up projects against sold proposals to assure margins are being maintained
  • Work independently to schedule and dispatch service technicians for emergency after-hours and other technical support
  • Maintain primary contact responsibility to customers and technicians to resolve scheduling conflicts and other work order related issues
  • Research opportunities and assign customer courtesy visits to schedule technicians
  • Arrange non-field service resources required for field work execution
  • Develop and maintain service key performance indicators (KPIs)
  • Optimize service technician utilization rates
  • Achieve high customer satisfaction for services performed while driving revenue and profit growth

POSITION SPECIFIC COMPETENCIES:

  • Critical thinking to drive service execution overall effectiveness
  • Analytical skills to examine data, capture issues, and solve problems
  • Ability to work independently to solve problems and handle difficult and complex challenges
  • Customer-centric orientation to build rapport with customer and achieve satisfaction
  • Results focus on desired outcomes and how best to achieve them
  • Teamwork, cooperation and commitment to achieve common goals within a diverse team
  • Time and priority management
  • Verbal and written communication skills to conveys ideas and facts in a manner to be clearly understood

POSITION REQUIREMENTS:

  • Bachelor’s degree in relevant field or equivalent experience required
  • Strong computer literacy and ability to learn new software quickly
  • Experience with remote field service and scheduling preferred
  • Customer service experience

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