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Field Service Engineer Jobs in Raleigh, NC (NOW HIRING)

POWERX

Field Service Manager

Raleigh, NC

Our commitment to quality and excellence is evident in our field services, engineering and consulting expertise, and adherence to certifications and regulations. Safety and performance are at the ...

POWERX

Field Service Manager

Raleigh, NC · On-site

From testing and commissioning to engineering and compliance, every service we provide plays a ... Our commitment to quality and excellence is evident in our field services, engineering and ...

Hoffman & Hoffman Inc

Service Engineer

Raleigh, NC · On-site

Service Engineer JOB SUMMARY : Perform engineering tasks as required to ensure proper system operability and completion of assigned projects or work orders in a timely manner. Typical tasks are; as ...

POWERX

Field Service Technician (NETA 4)

Raleigh, NC · On-site

From testing and commissioning to engineering and compliance, every service we provide plays a ... Our commitment to quality and excellence is evident in our field services, engineering and ...

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Field Service Engineer information

See Raleigh, NC salary details

$35.5K

$69.2K

$102.5K

How much do field service engineer jobs pay per year?

As of Jul 11, 2026, the average yearly pay for field service engineer in Raleigh, NC is $69,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $82,100.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
More about Field Service Engineer jobs
What are the most commonly searched types of Field Service Engineer jobs in Raleigh, NC? The most popular types of Field Service Engineer jobs in Raleigh, NC are:
What are popular job titles related to Field Service Engineer jobs in Raleigh, NC? For Field Service Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Raleigh, NC look for? The top searched job categories for Field Service Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Field Service Engineer jobs? Cities near Raleigh, NC with the most Field Service Engineer job openings:
Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Raleigh, NC as of July 2026, with employment types broken down into 94% Full Time, 3% Temporary, and 3% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $69,228 per year, or $33.3 per hour.
Field Service Engineering Specialist Professional

Field Service Engineering Specialist Professional

Hitachi, Ltd.

Raleigh, NC • On-site

Full-time

Posted 19 days ago

Job description

Location:
Raleigh, North Carolina, United States
Job ID:
R0134135
Date Posted:
2026-06-22
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
No
Job Description:
Openings available for Field Service Engineering Specialist Professional at Hitachi Energy USA Inc. in Raleigh, North Carolina: Perform hands-on testing and commissioning of medium and high voltage P&C systems and schemes, including IEC 61850, commissioning communication systems such as IEC 61850 Ed.2, DNP3.0, Modbus RTU and PROCOME Protocols. Lead medium and high voltage substation protection and control (P&C) system and equipment testing and commissioning projects of varying complexity, both greenfield and brownfield. Coordinate with various alliances, vendors and teams involved in MTP control and SCADA system engineering and development. Review all engineering design documents and develop an understanding of overall system operation including architecture drawings, equipment data sheets, and panel drawings. Read, interpret, troubleshoot, and effectively utilize electrical drawings and schematics during the testing and commissioning process to meet the design intent. Establish project Safety Tagging, Lockout & Work Permit Program and ensure compliance with its provisions. Perform complex engineering activities, conduct related analyses, and provide technical advice to customers and less experienced field engineers. Visit multiple jobsites to ensure proper installation and operation of specialized equipment and to devise solutions to problems. Establish schedules and procedures in conjunction with manager and customers. Inform other groups, such as Business Development, of potential opportunities for new business. Represent the company in conferences with customer's operating management and other personnel, consulting engineers, contractors, and vendors. Provide technical advice involving complex problems and follow up to facilitate resolution. Maintain communications with engineering design groups regarding such issues as design improvements and resolution of highly complex problems. Propose to customers, ways to optimize their operations while concurrently increasing the company's business. Consult with vendor's field representatives to develop and implement corrective measures involving vendor supplied equipment. Provide technical expertise, direction, and guidance to less experienced engineers in various aspects of field service assignments.
Requires a bachelor's or foreign equivalent degree in energy engineering, electrical engineering, power engineering, or a related field and 5 years of experience configuring and testing distance protection, RTU configuration and testing, and SEL RTAC. Must have 5 years of experience in each of the following: configuring and testing protection schemes, including 61850 Protocol; using, testing, and maintaining network design tools, including GE, Siemens, and Schneider; using and testing Goose, DNP3, ModBus, and Cyber Security protocols; using test gear including Omicron and Doble Test sets; configuring and testing practical POWER distribution; and, performing project management and risk management. In lieu of a bachelor's or foreign equivalent degree in the aforementioned fields and 5 years of experience as stated, employer will accept 2 additional years of experience. Position reports to Raleigh, NC office. Telecommuting permitted in accordance with company policy but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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