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Field Service Engineer Jobs in Iowa (NOW HIRING)

OSI Systems, Inc

Field Service Engineer 3

Des Moines, IA · On-site

$36.06 - $41.83/hr

Our Field Service Engineer 3 (FSE) is responsible for the quality service of Spacelabs products and for customer satisfaction within the assigned territory. Excellent technical and communication ...

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Field Service Engineer information

See Iowa salary details

$34.3K

$66.9K

$99.1K

How much do field service engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for field service engineer in Iowa is $66,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $79,400.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
More about Field Service Engineer jobs
What are the most commonly searched types of Field Service Engineer jobs in Iowa? The most popular types of Field Service Engineer jobs in Iowa are:
What are popular job titles related to Field Service Engineer jobs in Iowa? For Field Service Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Iowa look for? The top searched job categories for Field Service Engineer jobs in Iowa are:
What cities in Iowa are hiring for Field Service Engineer jobs? Cities in Iowa with the most Field Service Engineer job openings:
What are popular job titles related to Field Service Engineer jobs in IA? For Field Service Engineer jobs in IA, the most frequently searched job titles are:
Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Iowa as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $66,895 per year, or $32.2 per hour.
Field Service Engineer 3

Field Service Engineer 3

OSI Systems, Inc

Des Moines, IA • On-site

$36.06 - $41.83/hr

Full-time

Medical, Life, Retirement, PTO

Posted 24 days ago

Job description

Overview
At Spacelabs Healthcare, you make a difference.
Every member of our worldwide team plays an integral role in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.
Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.
Because while we may not be at a patient's bedside, their health is still in our hands.
Our Field Service Engineer 3 (FSE) is responsible for the quality service of Spacelabs products and for customer satisfaction within the assigned territory. Excellent technical and communication skills are needed to positively interact with customers and company personnel. Requires people who can work well without close supervision. They must be self-starters, can independently manage time/schedule. The FSE must possess analytical/technical abilities and basic business acumen and effectively communicate at all levels of the organization.
Responsibilities
  • Install and relocate Spacelabs products in accordance with policies, procedures, and approved technical documents and publications.
  • Install approved equipment upgrades and modifications as required in accordance with procedure and Quality Management Systems requirements.
  • Perform all assigned preventative maintenance, corrective maintenance, any updates/upgrades to device's software, and provide necessary records to hospitals and Regional Service Manager.
  • Act as liaison with global technical support departments for product introduction, evaluation, and major troubleshooting assignments.
  • Respond to all assigned customer service calls within the required timeframe and apply corporate policy guidelines.
  • Support Regional Service Manager and region in achieving assigned Operating profit goals, including by promoting sales of service contracts, billable services, and Spacelab's products and offerings.
  • Collaborate with Regional Service Managers and Contract Specialists in generating service quotations for customers on new business agreements or service renewals.
  • Support sales efforts by assisting with equipment demonstrations and clinical evaluations.
  • Assist sales with pre-sale configurations and consultation as required.
  • Submit accurate and complete reports on time regarding expenses, timecards, and service call reports.
  • Assist with "on-the-job training" of all regional new hires; responsible for mentoring new FSEs and field installation associates and supporting the business as needed.
  • Attend all required technical training classes (remotely or at Spacelabs Snoqualmie location) to be within compliance for servicing Spacelabs devices.
  • Continue technical development, e.g., seek out new training to keep up with technology as it changes.
  • Control and maintain assigned Spacelabs assets in accordance with policies and directions.
  • Uphold Spacelabs values of Customer Obsession, Ownership Mindset, and Superior Results.
  • Demonstrate behavior consistent with the Company's Code of Ethics and Conduct.
  • It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem.
  • Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications
  • Associate of Science Degree in electronics or a related technical discipline; or equivalent technical training from an accredited program in biomedical, electronic, or computer technology; or equivalent military training and/or experience.
  • 5+ years of experience as an FSE or equivalent field service or similar experience.
  • 5+ years of experience working on complex capital medical devices.
  • Proficient computer skills including Networking, Microsoft Windows, XP operating systems. Customer Relationship Management (for example SAP R/3, Microsoft Dynamics CRM, Oracle), MS Office products (Word, Excel, Visio, and PowerPoint).
  • Must become fully competent in the application and operation of all products in all care areas.

OTHER WORK REQUIREMENTS:
  • Successful completion of Spacelabs training required (including training done at Company location) or have previously passed Spacelabs FSE training. Must become fully competent in the application and operation of all assigned products and systems.
  • Work various shifts as deemed necessary for successful installation and training.
  • Required to register with a vendor credentialing service. As part of this process, you may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at a customer site. May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks.
  • Must maintain a good driving record and be insurable per company policy. Observe all applicable company safety policies and practices.
  • Ability to climb and stand on ladders for extended periods.
  • Ability to lift up to 50lbs.
  • Use of computer: 15%
  • Domestic Travel: 75% - This is a regional position requiring a significant amount of driving. This position requires the ability to possess a valid driver's license and maintain a good driving record. Includes possible air travel, so must be able to acquire all necessary travel documents.
  • This position will be assigned to a specific region but will be used as a floater position, meaning that this person may need to travel (vehicle/airplane) to assist with business needs.
  • This position may be relocated to a different location within the assigned Region. FSE will be given advance notice of this and will be required to relocate if business needs require.
  • Participation in an on-call rotation and periodic mandatory overtime may be required.

#LI-Remote
#LI-SV1
Please review our benefits here: Life at OSI
Pay may range from $36.06 to $41.83 hourly.
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education, in conjunction with market and business considerations.
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits, including various options for health plans, access to a 401(k)-retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs, and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information and pursue and/or hire such candidates, without any financial obligation to the person, recruiter, or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veteran Know Your Rights
Poster Link:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
#LI-Remote

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