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Entry Level Field Service Engineer Jobs in Iowa (NOW HIRING)

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Entry Level Field Service Engineer information

See Iowa salary details

$34.3K

$66.9K

$99.1K

How much do entry level field service engineer jobs pay per year?

As of Jun 21, 2026, the average yearly pay for entry level field service engineer in Iowa is $66,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $79,400.00 per year, depending on experience, location, and employer.

What are some of the most common challenges faced by Entry Level Field Service Engineers in their first year?

Entry Level Field Service Engineers often encounter challenges such as adapting to a fast-paced schedule, troubleshooting unfamiliar equipment, and managing travel to various client sites. Gaining confidence in diagnosing issues independently while maintaining strong communication with both customers and senior engineers is key. Over time, hands-on experience and mentorship from experienced team members help new engineers build technical expertise and improve their problem-solving skills, making these initial challenges valuable learning opportunities.

What are the key skills and qualifications needed to thrive as an Entry Level Field Service Engineer, and why are they important?

To thrive as an Entry Level Field Service Engineer, you typically need a background in engineering or a related technical field, along with problem-solving skills and basic mechanical or electrical knowledge. Familiarity with diagnostic and repair tools, as well as experience using service management software, is often required, and some employers may prefer certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service, and time management abilities help you stand out when interacting with clients and handling on-site challenges. These skills ensure that you can efficiently troubleshoot, repair, and maintain equipment while delivering a positive customer experience.

What is the difference between Entry Level Field Service Engineer vs Field Technician?

AspectEntry Level Field Service EngineerField Technician
CredentialsAssociate degree or technical certification, some companies prefer bachelor'sHigh school diploma or equivalent, technical certifications optional
Work EnvironmentOn-site customer locations, service centers, or client sitesPrimarily on-site at customer locations or facilities
Industry UsageCommon in technology, manufacturing, and industrial sectorsWidespread across electronics, appliances, and machinery industries

Both roles involve on-site technical work, but Entry Level Field Service Engineers often require more technical training and may handle more complex systems. Field Technicians typically focus on routine maintenance and repairs. The roles are similar in work environment and industry usage, with the main difference being the level of technical responsibility and required credentials.

What are Entry Level Field Service Engineers?

Entry Level Field Service Engineers are professionals who install, maintain, and repair equipment or systems at customer sites. They are typically early in their careers and work under the guidance of more experienced engineers. Their responsibilities often include troubleshooting technical issues, conducting routine maintenance, and ensuring customer satisfaction. This role usually requires travel to different locations and good communication skills, as they interact directly with clients. Entry level positions often provide on-the-job training to help new engineers gain the necessary technical expertise.
What are the most commonly searched types of Field Service Engineer jobs in Iowa? The most popular types of Field Service Engineer jobs in Iowa are:
What are popular job titles related to Entry Level Field Service Engineer jobs in Iowa? For Entry Level Field Service Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Entry Level Field Service Engineer jobs in Iowa look for? The top searched job categories for Entry Level Field Service Engineer jobs in Iowa are:
Entry Level Field Service Engineer jobs near you
Field Service Engineer

Field Service Engineer

Hamilton Storage Technologies

Des Moines, IA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Company Overview
Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.
Responsibilities
Hamilton Storage is a leading developer and manufacturer of products that service the Pharmaceutical, Research, and Agricultural industries. Our customers range from renowned academic institutions and government laboratories to the world's leading pharmaceutical, biotechnology and clinical research organizations. With operations in Franklin, Massachusetts and Ems, Switzerland, we sell and service our products through a combination of direct and distribution channels to customers around the world.
A career with Hamilton Storage ("HST") is an experience where our employees are energized and are aligned to provide the best in in class cold storage automation as well as automated bench top devices. Hamilton Storage, the subsidiary of Hamilton Robotics, is an innovative manufacturer and distributor of robotic freezers and benchtop devices to support laboratory automation. We are seeking a Field Service Engineer III in the Northeast based near a major airport.
Qualifications
The Opportunity
The Field Service Engineer is a position based out of Des Moines, IA and will be responsible for all Field Service activities servicing Hamilton Storage instruments.
The FSE shall identify, analyze, and repair field failures. On a typical day, the Engineer, Field Service:
  • Configures, troubleshoots, and maintains products and equipment
  • Identifies, analyzes, and repairs product failures.
  • Has solid knowledge of the organization's products and services
  • Provides onsite and remote technical support to our customers

The Role:
  • Provides remote support via phone, e-mail, and computer
  • Provides on-site field service, repairs, and quality checks
  • Troubleshoots electrical to the circuit board level
  • Troubleshoots mechanical to the component level
  • Builds strong professional working relationships with customers and companies
  • Follows laboratory safety practices as defined by the Company and/or the customers' site safety code
  • Responsible for learning, knowing, and adhering to department and company standards and procedures
  • Clearly and accurately completes documentation on time by utilizing D365 to write Service Reports, RMAs, and Postproduction Complaints
  • Shares knowledge with others using provided forum applications.
  • Mentors new FSEs by joining them in the field following initial training sessions to build skillsets and professional confidence.
  • 25% day travel within local area and Mid-west travel up to 50% outside local area.

Education/Experience
Essential Skills & Experience
  • A high level of self-motivation to assist customers and service people to overcome any problems that they may have which relate to our instruments in a timely manner
  • Expert in automation
  • Excellent communication skills, which are appropriate for a customer-facing role
  • Hardworking and enthusiastic with exceptional attention to detail
  • Make decisions and act for customers based on knowledge and experience
  • Capable of working under pressure without compromise
  • Capable of working independently and in a team
  • Must be able to travel and be flexible subject to Business requirements
  • Position requires exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time
  • Willingness to work additional hours and the flexibility to work overtime as and when required

Education and Experience or Equivalent
  • 2 + years of field service experience. Experience in the Biomedical field is an advantage.
  • A.S. or B.S. in engineering or similar discipline, or equivalent experience as determined by department manager
  • Experience in automation, robotics, or similar fields, is essential.
  • Experience working with customers in the life science/clinical/pharmaceutical field would be an advantage
  • Being fluent in English is required.

About Hamilton
Additional Information
  • Diverse portfolio of exciting and innovative design projects
  • Tremendous opportunities for professional growth
  • Commitment to sustainable design
  • Competitive compensation
  • Excellent benefits package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more
  • Drug-free workplace

The base salary range for this position is $85,000 to $95,000 per annum. The final salary offer will be determined based on a variety of factors, including the candidate's relevant experience, specialized skills, and professional qualifications.
It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

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