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Field Service Engineer Jobs in Iowa (NOW HIRING)

TRUMPF

Field Service Engineer

Des Moines, IA · On-site

TRUMPF Field Service Engineer * Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico * Provide ...

Trumpf

Field Service Engineer

Des Moines, IA

TRUMPF Field Service Engineer * Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico * Provide ...

TRUMPF Group

Field Service Engineer

Des Moines, IA · On-site

TRUMPF Field Service Engineer * Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico * Provide ...

EMSAR

Field Service Engineer I

Des Moines, IA · On-site

Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions. * Works independently with some direct supervision. Minimum Education ...

EMSAR

Field Service Engineer I

Des Moines, IA · On-site

Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions. * Works independently with some direct supervision. Minimum Education ...

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All JobsField Service Engineer JobsField Service Engineer Jobs in Iowa

Field Service Engineer information

See Iowa salary details

$34.3K

$66.9K

$99.1K

How much do field service engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for field service engineer in Iowa is $66,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $79,400.00 per year, depending on experience, location, and employer.

What Is a Field Service Engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What are the key skills and qualifications needed to thrive as a Field Service Engineer, and why are they important?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What are some common challenges Field Service Engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What does a Field Service Engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.
More about Field Service Engineer jobs
What are the most commonly searched types of Field Service Engineer jobs in Iowa? The most popular types of Field Service Engineer jobs in Iowa are:
What are popular job titles related to Field Service Engineer jobs in Iowa? For Field Service Engineer jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Field Service Engineer jobs in Iowa look for? The top searched job categories for Field Service Engineer jobs in Iowa are:
What cities in Iowa are hiring for Field Service Engineer jobs? Cities in Iowa with the most Field Service Engineer job openings:
What are popular job titles related to Field Service Engineer jobs in IA? For Field Service Engineer jobs in IA, the most frequently searched job titles are:
Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Iowa as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $66,895 per year, or $32.2 per hour.
Field Service Engineer

Field Service Engineer

Hamilton Storage Technologies

Des Moines, IA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Company Overview
Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.
Responsibilities
Hamilton Storage is a leading developer and manufacturer of products that service the Pharmaceutical, Research, and Agricultural industries. Our customers range from renowned academic institutions and government laboratories to the world's leading pharmaceutical, biotechnology and clinical research organizations. With operations in Franklin, Massachusetts and Ems, Switzerland, we sell and service our products through a combination of direct and distribution channels to customers around the world.
A career with Hamilton Storage ("HST") is an experience where our employees are energized and are aligned to provide the best in in class cold storage automation as well as automated bench top devices. Hamilton Storage, the subsidiary of Hamilton Robotics, is an innovative manufacturer and distributor of robotic freezers and benchtop devices to support laboratory automation. We are seeking a Field Service Engineer III in the Northeast based near a major airport.
Qualifications
The Opportunity
The Field Service Engineer is a position based out of Des Moines, IA and will be responsible for all Field Service activities servicing Hamilton Storage instruments.
The FSE shall identify, analyze, and repair field failures. On a typical day, the Engineer, Field Service:
  • Configures, troubleshoots, and maintains products and equipment
  • Identifies, analyzes, and repairs product failures.
  • Has solid knowledge of the organization's products and services
  • Provides onsite and remote technical support to our customers

The Role:
  • Provides remote support via phone, e-mail, and computer
  • Provides on-site field service, repairs, and quality checks
  • Troubleshoots electrical to the circuit board level
  • Troubleshoots mechanical to the component level
  • Builds strong professional working relationships with customers and companies
  • Follows laboratory safety practices as defined by the Company and/or the customers' site safety code
  • Responsible for learning, knowing, and adhering to department and company standards and procedures
  • Clearly and accurately completes documentation on time by utilizing D365 to write Service Reports, RMAs, and Postproduction Complaints
  • Shares knowledge with others using provided forum applications.
  • Mentors new FSEs by joining them in the field following initial training sessions to build skillsets and professional confidence.
  • 25% day travel within local area and Mid-west travel up to 50% outside local area.

Education/Experience
Essential Skills & Experience
  • A high level of self-motivation to assist customers and service people to overcome any problems that they may have which relate to our instruments in a timely manner
  • Expert in automation
  • Excellent communication skills, which are appropriate for a customer-facing role
  • Hardworking and enthusiastic with exceptional attention to detail
  • Make decisions and act for customers based on knowledge and experience
  • Capable of working under pressure without compromise
  • Capable of working independently and in a team
  • Must be able to travel and be flexible subject to Business requirements
  • Position requires exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time
  • Willingness to work additional hours and the flexibility to work overtime as and when required

Education and Experience or Equivalent
  • 2 + years of field service experience. Experience in the Biomedical field is an advantage.
  • A.S. or B.S. in engineering or similar discipline, or equivalent experience as determined by department manager
  • Experience in automation, robotics, or similar fields, is essential.
  • Experience working with customers in the life science/clinical/pharmaceutical field would be an advantage
  • Being fluent in English is required.

About Hamilton
Additional Information
  • Diverse portfolio of exciting and innovative design projects
  • Tremendous opportunities for professional growth
  • Commitment to sustainable design
  • Competitive compensation
  • Excellent benefits package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more
  • Drug-free workplace

The base salary range for this position is $85,000 to $95,000 per annum. The final salary offer will be determined based on a variety of factors, including the candidate's relevant experience, specialized skills, and professional qualifications.
It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

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