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Female Customer Service Representative Jobs (NOW HIRING)

GX Louisiana

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Female Customer Service Representative information

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How much do female customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for female customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by female customer service representatives, and how can they be addressed?

Female customer service representatives may encounter challenges such as handling difficult customers, managing high call volumes, or balancing assertiveness with empathy in communication. It's important to develop strong conflict resolution skills and maintain professionalism, even in stressful situations. Many organizations provide training and mentorship programs to help representatives build confidence and resilience. Collaboration with supportive team members and supervisors can also foster a positive work environment and help address any work-related concerns effectively.

What are the key skills and qualifications needed to thrive as a female customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These competencies are crucial for providing excellent service, maintaining customer satisfaction, and contributing to the organization's reputation and success.

What does a female customer service representative do?

A Female Customer Service Representative assists customers by answering questions, resolving issues, and providing information about products or services. She communicates with customers through various channels such as phone, email, or chat, and ensures customer satisfaction by addressing their needs professionally. The role may also involve processing orders, handling complaints, and following up on customer inquiries to ensure a positive experience.

What is the difference between Female Customer Service Representative vs Female Call Center Agent?

AspectFemale Customer Service RepresentativeFemale Call Center Agent
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice or remote customer support settingsCall centers, remote or office-based environments
Industry UsageRetail, telecom, banking, and service industriesTelecommunications, tech support, sales
Common Search IntentCustomer service roles, support positionsCall center jobs, inbound/outbound support

Both roles involve assisting customers, but Female Customer Service Representatives often handle a broader range of support tasks across various channels, while Female Call Center Agents primarily focus on inbound or outbound calls in call center environments. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

Is remote female customer service representative a stressful job?

A remote female customer service representative role can be stressful due to handling customer inquiries, managing high call volumes, and meeting performance metrics. However, the level of stress varies based on the company's workload, support systems, and individual skills in communication and problem-solving.

What states have the most Female Customer Service Representative jobs?

States with the most job openings for Female Customer Service Representative jobs include:

What job categories do people searching Female Customer Service Representative jobs look for?

The top searched job categories for Female Customer Service Representative jobs are:

Female Customer Service Representative jobs near you
Infographic showing various Female Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Mr Handyman

Pinecrest, FL • On-site

$18 - $23/hr

Other

Medical, PTO

Re-posted 12 days ago

Mr. Handyman rating

5.4

Company rating: 5.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

254th of 278 rated repair and maintenance companies

Job description

Customer Service Representative (CSR)
Join One of Miami's Highest-Rated Home Repair Companies!
Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional customer service, quality workmanship, and professionalism. We are looking for a highly organized, friendly, and detail-oriented Customer Service Representative (CSR) to become the voice of our company and help deliver an outstanding experience for every customer.
If you enjoy helping people, thrive in a fast-paced environment, and love staying organized while juggling multiple tasks, we'd love to meet you.
Position Summary
As a Customer Service Representative, you will be responsible for managing customer communications, scheduling appointments, supporting our field technicians, and ensuring every customer receives exceptional service from the first phone call through project completion.
This is a critical role within our office that requires excellent communication skills, attention to detail, and the ability to prioritize multiple tasks throughout the day.
Primary Responsibilities
Customer Service & Scheduling
  • Answer inbound customer calls professionally and courteously
  • Respond promptly to website leads and online service requests
  • Gather detailed information regarding customers' repair and maintenance needs
  • Ask pertinent questions to accurately determine the scope of work
  • Schedule estimates, inspections, and service appointments while optimizing technician routes and availability
  • Confirm appointments and communicate schedule changes when necessary
Customer Follow-Up
  • Conduct customer satisfaction calls following completed jobs
  • Follow up with prospective customers regarding outstanding estimates
  • Build long-term relationships with customers through excellent communication
  • Resolve customer concerns and escalate issues when appropriate
Administrative Support
  • Review completed work orders for accuracy
  • Verify scope of work completed with technicians
  • Prepare, clean up, and send customer invoices
  • Maintain accurate customer records within our CRM
  • Assist with daily office operations and administrative tasks
Project Coordination
  • Help source materials for upcoming jobs
  • Coordinate with vendors and suppliers
  • Request Certificates of Insurance (COIs) as needed
  • Send COIs to condominium associations and property management offices
  • Coordinate building access requirements for upcoming projects
Relationship Management
  • Build and maintain strong relationships with condominium management companies
  • Communicate effectively with property managers, building engineers, and HOA representatives
  • Support our commercial and residential clients with professionalism and urgency
Qualifications
  • Previous customer service experience required
  • Call center, dispatch, scheduling, or administrative experience preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Comfortable working in a fast-paced office environment
  • Detail-oriented with excellent follow-through
  • Professional phone etiquette
  • Proficient with Microsoft Office and Google Workspace
  • Ability to quickly learn scheduling and CRM software (Service Titan experience is a plus but not required)
  • Bilingual (English/Spanish) preferred
Desired Traits
We're looking for someone who is:
  • Friendly and positive
  • Professional under pressure
  • Highly organized
  • Dependable and punctual
  • A team player
  • Solutions-oriented
  • Comfortable speaking with customers throughout the day
  • Able to prioritize multiple responsibilities without sacrificing quality
What We Offer
  • Competitive hourly pay based on experience ($18 - $23/hr)
  • Performance bonus opportunities
  • Paid holidays
  • Paid vacation
  • Company contribution toward employee health insurance
  • Professional development and ongoing training
  • Supportive team environment
  • Opportunity for advancement within a growing company
  • Stable, year-round employment
Schedule
  • Full-time
  • Monday through Friday
  • Occasional Saturdays as business needs require

Why Mr. Handyman?
Our mission is simple: Deliver an exceptional customer experience while helping homeowners and businesses care for their properties.
Every phone call, every appointment, and every interaction matters. As our Customer Service Representative, you'll play a key role in making sure our customers receive the professionalism and care that have earned us our outstanding reputation throughout Miami-Dade County.

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