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Feedback Jobs (NOW HIRING)

Range

Member Success Manager

Mclean, VA · On-site

Key aspects of the role include building relationships, gathering feedback on product usage, and driving initiatives to increase retention and long-term engagement. You will be the voice of our ...

CommonSpirit Health

RN Wound Care Coordinator

Oxnard, CA · On-site

$40 - $49.50/hr

Observation, Documentation, Feedback. * Encourages involvement of patient/family/significant other in decision making related to plan of care. Measurements: Observation, Documentation, Feedback.

CommonSpirit Health

Radiology Tech I

Oxnard, CA · On-site

Measurement: Observation, Feedback. * Performs diagnostic imaging procedures in accordance with department standards and in keeping with the orders of the referring physician. Measurement:

MongoDB

Identify gaps in customer feedback coverage and implement new listening mechanisms to better understand customer needs, pain points, and emerging opportunities * Own the design, administration ...

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Feedback information

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How much do feedback jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for feedback in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in feedback-focused roles, and how can they be addressed?

Professionals in feedback-focused roles often encounter challenges such as delivering constructive criticism without discouraging team members, managing sensitive conversations, and ensuring feedback leads to actionable improvements. To address these, it's important to develop strong communication skills, foster a trusting environment, and provide specific, balanced feedback. Regular training on feedback techniques and active listening can also help professionals navigate these situations effectively, ensuring feedback is both respectful and productive.

What is the difference between Feedback vs Customer Service Representative?

AspectFeedbackCustomer Service Representative
Required credentialsNone specific, often basic educationHigh school diploma or equivalent, sometimes certifications
Work environmentOffice, call centers, online platformsCall centers, retail stores, online support
Industry usageCustomer experience, product improvementCustomer support, sales, technical assistance
Common search intentUnderstanding feedback roles and processesCustomer support jobs and roles

Feedback involves collecting and analyzing customer opinions to improve products or services, often requiring minimal formal credentials. Customer Service Representatives directly interact with customers to resolve issues and provide support, typically needing a high school diploma and communication skills. While both roles focus on customer interaction, Feedback is more about gathering insights, whereas Customer Service Representatives handle direct customer support.

What are the key skills and qualifications needed to thrive in a feedback specialist role?

A Feedback Specialist requires strong analytical abilities, communication skills, and experience with data collection methods relevant to customer or employee feedback processes. Familiarity with survey platforms, feedback management systems, and basic statistical analysis tools is typically important. Excellent listening skills, empathy, and the ability to deliver constructive criticism tactfully help individuals excel in this position. These competencies ensure that feedback is accurately gathered, thoughtfully interpreted, and effectively communicated to drive continuous improvement within an organization.

What is a feedback job?

Feedback jobs are roles that involve collecting, analyzing, and providing input on products, services, or experiences to help organizations improve. These positions can include activities such as user testing, survey participation, product reviewing, or serving as a beta tester. Individuals in feedback jobs play a crucial role in helping companies identify strengths and areas for improvement by sharing their honest opinions and experiences. These jobs can be part-time, freelance, or full-time and are often found in industries like technology, retail, education, and customer service.
More about Feedback jobs
What cities are hiring for Feedback jobs? Cities with the most Feedback job openings:
What states have the most Feedback jobs? States with the most job openings for Feedback jobs include:
What job categories do people searching Feedback jobs look for? The top searched job categories for Feedback jobs are:
Feedback jobs near you
Infographic showing various Feedback job openings in the United States as of August 2026, with employment types broken down into 25% Internship, 50% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,221 per year, or $16.9 per hour.

Member Success Manager

Range

Mclean, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

At Range, we're building towards a world where anyone can live the financial life they imagine for themselves. If that sounds like a mission you want to be a part of, let's create it together.
We're building AI-powered wealth management. Investments, taxes, retirement, estate planning, all in one platform instead of scattered across different advisors and apps. We're backed by Google's Gradient Ventures, Cathay Innovation, Scale Venture Partners, and more. We're growing fast while still small enough that everyone's work is visible and impactful.
About the role
We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships, gathering feedback on product usage, and driving initiatives to increase retention and long-term engagement. You will be the voice of our members internally, helping translate their needs, pain points, and feedback into actionable insights for product, operations, and customer-facing teams. This is a hands-on, high-impact position at the intersection of member engagement, feedback collection, and retention strategy.
We're excited to hire this role at Range's Headquarters in McLean, VA. All of our positions follow an in-office schedule Monday through Friday, allowing you to collaborate directly with your team. If you're not currently based in the area, but love what you see, let's discuss relocation as part of your journey to joining us.
What you'll do with us
  • Conduct proactive outreach to members (via email, phone calls, in-app messages, or other communication channels) to engage them, understand how they're using Range, and encourage deeper engagement.
  • Collect qualitative and quantitative feedback on product functionality, usability, and overall member experience - for example, via surveys, interviews, or feedback sessions.
  • Analyze feedback and engagement data to identify patterns, pain points, and opportunities for improving the product and member journey.
  • Collaborate cross-functionally with Product, Engineering, and Support teams to ensure feedback leads to actionable improvements.
  • Develop and implement member engagement and retention campaigns (onboarding follow-ups, check-ins, re-engagement campaigns, loyalty/advocacy programs, etc.).
  • Define and track key member-experience metrics (e.g., retention rate, engagement frequency, satisfaction scores) and report on those to leadership.
  • Serve as an internal advocate for members - representing the "voice of the member" in product discussions, roadmap planning, and feature prioritization.
  • Help design and maintain feedback loops: regular member check-ins, surveys, focus groups, or other mechanisms to surface member sentiment over time.
What will set you apart
  • 5+ years of experience in customer experience, customer success, member engagement, or a similar role (ideally in a fintech, SaaS, or membership-based business).
  • BS or BA from a leading university
  • Strong communication skills - able to engage members with empathy, build rapport, and elicit honest feedback.
  • Analytical mindset: comfortable working with both qualitative and quantitative data to detect trends, draw insights, and make recommendations.
  • Cross-functional collaboration skills: able to work across Product, Engineering, and Support to translate insights into action.
  • Experience with feedback collection and member journey mapping (surveys, interviews, feedback mechanisms, journey maps, retention initiatives).
  • A member-centric mindset: you care deeply about understanding members' needs, and you believe in shaping the product and experience around them.

Benefits
  • Health & Wellness: 100% employer-covered medical insurance for employees (75% for dependents), plus dental and vision coverage
  • 401(k): Retirement savings program to support your future
  • Paid Time Off: Dedicated time to reset and recharge plus most federal holidays
  • Parental Leave: Comprehensive leave policy for growing families
  • Meals: Select meals covered throughout the week
  • Fitness: Monthly movement stipend
  • Equity & Career Growth: Early exercise eligibility and a strong focus on professional development
  • Annual Compensation Reviews: Salary and equity refreshes based on performance
  • Boomerang Program: After two years at Range, you can take time away to start your own company. We'll hold your spot for 6 months - and pause your equity vesting, which resumes if you return

Range is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve.

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