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Feedback Jobs in Ohio (NOW HIRING)

TQL

Carrier Relations Associate

Cincinnati, OH

$18.50/hr

Using internal and external tools, you will validate feedback, create and communicate resolutions and escalate as needed. The role emphasizes issue resolution, carrier satisfaction, process ...

Mosaic.tech

$120 - $180/hr

Solicit and log client feedback and evaluate the data to create new sales and marketing strategies to target customers. * Support the enablement of Sales teams through training on the product ...

Digitek Software, Inc.

UI/UX Designer

Columbus, OH · On-site

Will be a champion for accessibility, inclusive design, and collaborative feedback culture. Key Responsibilities: Design Projects : Create interactive prototypes for websites and design system ...

Kodi Inc

Senior UX Designer

Columbus, OH · On-site

You''ll be a champion for accessibility, inclusive design, and collaborative feedback culture. Interview: Teams Location: Columbus, OH Posting: 809992 Work: ON-SITE Key Responsibilities: · Design ...

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All JobsFeedback JobsFeedback Jobs in Ohio

Feedback information

See Ohio salary details

$10

$16

$19

How much do feedback jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for feedback in Ohio is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.36 per hour, depending on experience, location, and employer.

What is a feedback job?

Feedback jobs are roles that involve collecting, analyzing, and providing input on products, services, or experiences to help organizations improve. These positions can include activities such as user testing, survey participation, product reviewing, or serving as a beta tester. Individuals in feedback jobs play a crucial role in helping companies identify strengths and areas for improvement by sharing their honest opinions and experiences. These jobs can be part-time, freelance, or full-time and are often found in industries like technology, retail, education, and customer service.

What are the key skills and qualifications needed to thrive in a feedback specialist role?

A Feedback Specialist requires strong analytical abilities, communication skills, and experience with data collection methods relevant to customer or employee feedback processes. Familiarity with survey platforms, feedback management systems, and basic statistical analysis tools is typically important. Excellent listening skills, empathy, and the ability to deliver constructive criticism tactfully help individuals excel in this position. These competencies ensure that feedback is accurately gathered, thoughtfully interpreted, and effectively communicated to drive continuous improvement within an organization.

What are some common challenges faced by professionals in feedback-focused roles, and how can they be addressed?

Professionals in feedback-focused roles often encounter challenges such as delivering constructive criticism without discouraging team members, managing sensitive conversations, and ensuring feedback leads to actionable improvements. To address these, it's important to develop strong communication skills, foster a trusting environment, and provide specific, balanced feedback. Regular training on feedback techniques and active listening can also help professionals navigate these situations effectively, ensuring feedback is both respectful and productive.

What is the difference between Feedback vs Customer Service Representative?

AspectFeedbackCustomer Service Representative
Required credentialsNone specific, often basic educationHigh school diploma or equivalent, sometimes certifications
Work environmentOffice, call centers, online platformsCall centers, retail stores, online support
Industry usageCustomer experience, product improvementCustomer support, sales, technical assistance
Common search intentUnderstanding feedback roles and processesCustomer support jobs and roles

Feedback involves collecting and analyzing customer opinions to improve products or services, often requiring minimal formal credentials. Customer Service Representatives directly interact with customers to resolve issues and provide support, typically needing a high school diploma and communication skills. While both roles focus on customer interaction, Feedback is more about gathering insights, whereas Customer Service Representatives handle direct customer support.

What are popular job titles related to Feedback jobs in Ohio?

For Feedback jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Feedback jobs in Ohio look for?

The top searched job categories for Feedback jobs in Ohio are:

What cities in Ohio are hiring for Feedback jobs?

Cities in Ohio with the most Feedback job openings:

Feedback jobs near you
Infographic showing various Feedback job openings in Ohio as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $33,484 per year, or $16.1 per hour.

Solutions Engineer -- R&D Mission Platforms

Dayton, OH • Remote

Rackner
IT Services • 11 - 50 employees
Learn more about Racknerexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Solutions Engineer — R&D Mission Platforms

Location: United States
Work Model: Remote
Travel: Approximately 15% for R&D events, technical demos, and collaboration sessions
Clearance: U.S. citizenship required. Active Secret clearance preferred; candidates must be eligible to obtain and maintain a U.S. government security clearance.

Role Overview

Rackner is seeking a Solutions Engineer — R&D Mission Platforms to support internal R&D efforts focused on demonstrating, implementing, and refining mission-relevant technical capabilities.

This role sits at the intersection of engineering, technical delivery, stakeholder engagement, and R&D feedback loops. You will work closely with Rackner's technical leadership and R&D engineers to help translate operational needs, customer feedback, and demo outcomes into practical technical solutions.

The right candidate is technically credible, comfortable in customer-facing settings, and able to explain complex engineering concepts clearly to both technical and non-technical audiences. This is not a traditional sales role. It is a hands-on technical role supporting demos, prototypes, implementation efforts, and mission-focused solution development.

This role is well suited for someone who enjoys working with engineers, users, and stakeholders to understand problems, shape solutions, and help move concepts from demonstration to usable capability.

What You'll Do

  • Support technical demos, R&D events, solution walkthroughs, and mission-focused engagements
  • Work with R&D engineers and technical leadership to understand platform capabilities and communicate them clearly to stakeholders
  • Translate customer, user, or mission feedback into actionable technical requirements for the R&D team
  • Help bridge the gap between operational needs and software/platform implementation
  • Assist with technical implementation, configuration, integration, and validation of prototype capabilities
  • Participate in build, demo, feedback, and iteration cycles for emerging R&D solutions
  • Explain technical concepts, system behavior, and solution tradeoffs to technical and non-technical audiences
  • Capture stakeholder feedback and help prioritize improvements, enhancements, or follow-on development
  • Collaborate with engineers to test, troubleshoot, and refine software capabilities in cloud-native or containerized environments
  • Support documentation, demo preparation, technical briefings, and post-event feedback summaries
  • Represent Rackner's technical work with clarity, professionalism, and credibility in collaborative settings

Minimum Qualifications

  • U.S. citizenship required due to federal contract requirements
  • Eligible to obtain and maintain a U.S. government security clearance
  • Background in solutions engineering, software development, systems engineering, platform engineering, DevSecOps, or a related technical discipline
  • Experience collaborating with engineering teams to deliver software, cloud, infrastructure, or platform capabilities
  • Ability to explain complex concepts clearly to both technical and non-technical audiences
  • Skilled at gathering user, customer, or stakeholder needs and converting feedback into actionable requirements
  • Familiarity with APIs, cloud services, containers, DevSecOps practices, and modern software delivery approaches
  • Ability to work independently in ambiguous, prototype-driven, or fast-moving settings
  • Willingness to travel approximately 15% for R&D events, demos, collaboration sessions, or mission engagements

Preferred Qualifications

  • Active Secret clearance or higher
  • Background supporting DoD, Air Force, Platform One, Big Bang, mission planning, C2, ISR, autonomy, or defense software initiatives
  • Participation in demos, pilots, field events, customer-facing discussions, technical briefings, or live exercises
  • Experience collaborating with operators, mission users, customers, or cross-functional stakeholders
  • Hands-on skills with Python, JavaScript / TypeScript, React, Go, FastAPI, Postgres, AWS, Docker, Kubernetes, Helm, Terraform, or CI/CD tooling
  • Knowledge of solution integration, prototype validation, platform configuration, or implementation activities
  • Ability to create documentation, demo materials, solution briefs, and stakeholder feedback summaries
  • Exposure to AI-enabled systems, LLMs, automation-focused software, data-driven tools, or autonomy-related technologies
  • Familiarity with secure delivery practices, observability, infrastructure-as-code, and compliance-focused engineering approaches

Travel & Event Support

This role requires approximately 15% travel for R&D events, technical demos, collaboration sessions, and mission-focused engagements. Travel is planned in advance whenever possible and may include participation in customer-facing or internal engineering events.

About Rackner

Rackner is a software consultancy focused on building mission-critical systems for the U.S. government. Our teams work across cloud platforms, DevSecOps, AI/ML, distributed systems, and modern software engineering initiatives supporting federal agencies and national security missions.

Rackner engineers and technical teams collaborate closely with leadership, program teams, and mission stakeholders to design, demonstrate, and improve software systems that address complex operational challenges.

Benefits & Perks

Rackner invests in its people, because when you grow, we all win.

  • Company-supported certifications aligned to current and future program work, including cloud, Kubernetes, DevSecOps, security, AI/ML, project management, and related technical areas
  • Clear advancement tracks and future leadership opportunities
  • 401(k) with 100% match up to 6%
  • Comprehensive medical, dental, vision, life, and disability coverage
  • Generous PTO and paid holidays
  • Home-office equipment plan and remote work support
  • Fitness and wellness reimbursement
  • Weekly pay schedule and modern perks, including team events

Equal Opportunity

Rackner is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

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