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Federal Channel Manager Jobs in Utah (NOW HIRING)

Michaels Stores

Sales Manager-FT

West Jordan, UT · On-site

... channel service. * Support Custom Framing operations, including customer consultations and ... S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies ...

Michaels Stores

Temporary Sales Manager

Draper, UT · On-site

... channel service. * Support Custom Framing operations, including customer consultations and ... S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies ...

Kavaliro

Senior Product Manager

Salt Lake City, UT · On-site

$100K - $130K/yr

... channel, or through a vendor position * Intermediate knowledge of Life and Annuity products and ... federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified ...

CaptionCall

Manager of VRS Marketing

Salt Lake City, UT · On-site

$39.33 - $65.48/hr

Analyze campaign, customer journey, channel performance, and customer feedback to identify trends ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Workstream

Sales Manager, Account Executive

Lehi, UT · On-site

$110K/yr

Establish strategic account plans to penetrate target accounts within the CPA/Accountants channel ... federal, state or local laws. This policy applies to all terms and conditions of employment ...

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Federal Channel Manager information

What is a federal channel manager?

A Federal Channel Manager is a professional responsible for developing and managing relationships between technology companies and their federal government partners or resellers. Their main goal is to drive sales of products and services to federal agencies by building and supporting a network of channel partners, such as value-added resellers, distributors, and system integrators. They ensure that partners are properly enabled, trained, and aligned with the company's federal market strategy. Additionally, Federal Channel Managers often navigate complex government procurement processes and compliance requirements to facilitate successful sales and partnerships.

How does a federal channel manager collaborate with government partners and internal sales teams?

A Federal Channel Manager plays a key role in building and maintaining relationships with government-focused channel partners, such as resellers and system integrators. This often involves regular coordination with both external partners and internal sales, marketing, and technical teams to align on federal program requirements, compliance, and joint go-to-market strategies. Effective collaboration ensures that solutions meet government regulations and that all parties are kept informed of market opportunities, contract vehicles, and sales progress. Strong communication and organizational skills are essential for managing these complex, multi-stakeholder relationships.

What are the key skills and qualifications needed to thrive as a federal channel manager, and why are they important?

To thrive as a Federal Channel Manager, you need expertise in channel sales, government contracting, and strong knowledge of federal procurement processes, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, federal acquisition regulations (FAR), and distributor/partner management tools is typically required. Exceptional relationship-building, negotiation, and communication skills help foster productive partnerships and drive revenue growth. These capabilities are crucial for navigating the complexities of federal markets and ensuring compliance while achieving organizational sales targets.

What is the difference between Federal Channel Manager vs Federal Sales Manager?

AspectFederal Channel ManagerFederal Sales Manager
Primary FocusManaging channel partnerships and indirect sales channels for federal clientsDirectly selling products/services to federal agencies
Work EnvironmentCollaborates with partners, channel teams, and federal clientsEngages directly with federal government buyers and decision-makers
Required CredentialsExperience in channel sales, federal contracting, and certifications like FAC-C or DAWIASales experience, federal contracting knowledge, and similar certifications
Industry UsageCommon in tech, defense, and government solutions companiesFound in similar sectors, focusing on direct federal sales

The Federal Channel Manager primarily manages indirect sales channels and partnerships within the federal market, focusing on collaboration and partner development. In contrast, the Federal Sales Manager directly engages with federal agencies to close sales. Both roles require federal contracting knowledge and related certifications, but their core responsibilities differ in approach and interaction style.

What are popular job titles related to Federal Channel Manager jobs in Utah?

For Federal Channel Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Federal Channel Manager jobs in Utah look for?

The top searched job categories for Federal Channel Manager jobs in Utah are:

What cities in Utah are hiring for Federal Channel Manager jobs?

Cities in Utah with the most Federal Channel Manager job openings:

Federal Channel Manager jobs near you

Customer Service Representative II

Brady

Salt Lake City, UT • On-site

$15.50 - $21/hr

Full-time

Re-posted yesterday

Brady Corporation rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to champion our customer experience. In this role, you will act as a primary advocate for our highest-value accounts and a critical anchor for our team. We need someone who thrives in a fast-paced environment and excels at navigating complex technical requests, multi-channel queues, and regulatory requirements.

As a Level II representative, you will handle advanced problem-solving, manage end-to-end order processing, and serve as a cross-functional coordinator. You will also step into a leadership mentality by helping elevate the rest of the team.

Daily Responsibilities Include:

  • Advanced Order Administration: Validating and processing high-volume, multi-channel requests (phone, email, and digital chat) for complex new orders, custom quotes, samples, and pricing adjustments.
  • Compliance Guidance: Assisting customers in the thorough completion of specialized local, state, and federal forms required for proper transaction recording.
  • Complex Problem Resolution: Independently investigating root causes of customer friction, troubleshooting sophisticated billing/credit issues, and offering foundational product design recommendations.
  • Cross-Department Coordination: Collaborating directly with internal departments to gather technical specifications or resolve systemic issues on behalf of the customer.
  • Peer Mentorship: Taking an active role in orienting, training, and mentoring incoming customer service representatives to support team goals.

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