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Fbo Customer Service Representative Jobs (NOW HIRING)

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A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Fbo Customer Service Representative information

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$9

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How much do fbo customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for fbo customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Fbo Customer Service Representative vs Fbo Customer Service Agent?

AspectFbo Customer Service RepresentativeFbo Customer Service Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentAirport FBOs, private aviation facilitiesAirport FBOs, private aviation facilities
Industry UsageCommonly used in aviation and private jet servicesOften used interchangeably with Customer Service Representative in aviation

Both roles involve assisting clients, managing reservations, and providing excellent customer service within FBOs. The terms are often used interchangeably, with slight variations depending on the employer. Generally, both positions require similar credentials and work in the same environment, focusing on delivering high-quality service to private aviation clients.

What are the key skills and qualifications needed to thrive as an FBO Customer Service Representative, and why are they important?

To thrive as an FBO Customer Service Representative, you need strong customer service skills, knowledge of aviation operations, and often a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and basic aviation communication tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to remain calm under pressure set top performers apart. These skills ensure seamless coordination of aviation services, high client satisfaction, and safe, efficient operations in a fast-paced environment.

What are FBO Customer Service Representatives?

FBO Customer Service Representatives are professionals who work at Fixed Base Operators (FBOs), which are service centers located at airports. Their primary responsibilities include assisting pilots, passengers, and crew with services such as fueling, hangaring, ground transportation, catering, and lodging arrangements. They serve as the main point of contact for customers, ensuring a smooth and positive experience at the facility. Strong communication and organizational skills are essential in this role, as is knowledge of aviation operations and customer service protocols.

What are some common challenges faced by FBO Customer Service Representatives and how can they be managed?

FBO Customer Service Representatives often encounter challenges such as handling time-sensitive requests from pilots and passengers, managing multiple priorities during peak travel times, and ensuring compliance with strict safety and security protocols. Effective communication, strong organizational skills, and a calm demeanor are essential for navigating these situations. Proactive problem-solving and a customer-focused attitude help address unexpected issues, ensuring that clients receive high-quality service while maintaining operational efficiency.
More about Fbo Customer Service Representative jobs
What cities are hiring for Fbo Customer Service Representative jobs? Cities with the most Fbo Customer Service Representative job openings:
What states have the most Fbo Customer Service Representative jobs? States with the most job openings for Fbo Customer Service Representative jobs include:
Infographic showing various Fbo Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Aviation Front Desk Customer Service Representative - Full Time

Aviation Front Desk Customer Service Representative - Full Time

Atlantic Aviation

Aspen, CO

$22/hr

Full-time

Re-posted 12 days ago


Atlantic Aviation rating

7.3

Company rating: 7.3 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

20th of 54 rated aviation services


Job description

Aviation Front Desk Customer Service Representative Job - $1,200 Monthly Housing Allowance*Must be a Colorado resident at the time of application* 
Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at ASE in Aspen, CO may be perfect for you!
Pay: $22.00 / hour
*Must be a Colorado resident at the time of application* $1,200 Monthly Housing Allowance (before taxes) for all employees at our ASE location as part of our Atlantic Habitat Program.  Atlantic Aviation has an employee housing program called Atlantic Habitat to help offset the housing and cost of living expenses for this area.  The Atlantic Habitat serves as a way to help recruit and retain local talent at our FBO and can be used for housing, commuting, or additional living.
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients!  In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! ResponsibilitiesFront Desk Customer Service Representative Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.  
Required SkillsFront Desk Customer Service Representative Qualifications
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.

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