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Facebook Customer Service Jobs (NOW HIRING)

Gardner-White

Customer Service Representative

Canton, MI

$14.75 - $20.25/hr

As a Customer Service Representative, you will be responsible for serving as the primary point of ... Facebook, and Instagram to input pertinent information and respond daily. * Develop a deep ...

Printerpix

CUSTOMER SERVICE REPRESENTATIVE

Lake Mary, FL · On-site

$14 - $19/hr

Harnessing the power of social media platforms such as Facebook and Instagram with the flexibility ... The Customer Service Representative will serve as a point of contact for all of our valued ...

Aramark

Customer Service Coordinator

Livonia, MI · On-site

$16.75 - $22/hr

The Customer Service Coordinator position is responsible for providing exceptional service to ... Learn more about working here at connect with us on Facebook, Instagram and Twitter.

ROUTE 12 RENTAL

Be Seen First

Customer Service Representative

Arlington Heights, IL · On-site

$16 - $20/hr

Hiring for customer service representative candidate will work with customers to set up rental ... Facebook. Company Description Route 12 Rental is family owned and operated and was established in ...

Aramark

Customer Service Coordinator

Livonia, MI · On-site

$16.75 - $22/hr

The Customer Service Representative position is responsible for providing exceptional service to ... Learn more about working here at connect with us on Facebook, Instagram and Twitter.

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How much do facebook customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for facebook customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are common challenges faced by Facebook Customer Service representatives, and how can they be managed?

One common challenge in a Facebook Customer Service role is managing a high volume of inquiries and resolving complex issues related to account access, security, or platform policies. Representatives need to stay up-to-date on frequent platform changes and follow clear protocols when assisting customers with sensitive topics, such as reporting content or retrieving lost accounts. Effective time management and teamwork are crucial for handling escalations and ensuring responses remain timely and helpful. Support is often available from a team lead or supervisor, with ongoing training to help navigate new features or policy updates. By leveraging available resources and open communication within the team, representatives can address challenges more efficiently and maintain a positive customer experience.

What is a Facebook Customer Service job?

A Facebook Customer Service job involves assisting users with account issues, troubleshooting technical problems, and providing guidance on Facebook’s policies and features. Representatives may handle inquiries via chat, email, or phone, ensuring users have a positive experience on the platform. They also help resolve concerns related to security, privacy, and account recovery. Strong communication skills and knowledge of Facebook’s tools are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Facebook Customer Service position, and why are they important?

To excel as a Facebook Customer Service representative, strong communication abilities, active listening skills, and problem-solving expertise are essential, typically supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) platforms, ticketing systems, and online support channels like chat, email, and social media tools is commonly expected. Empathy, patience, and the ability to stay calm under pressure are standout soft skills that help navigate challenging interactions. Mastering these skills ensures efficient resolution of customer concerns, maintains brand reputation, and fosters positive user experiences on the platform.

How can I make 2000 a week working from home?

A Facebook Customer Service representative can potentially earn $2000 a week by working full-time, handling a high volume of customer inquiries, and gaining experience or specialized skills. Achieving this income may also involve working overtime, earning performance bonuses, or advancing to higher-paying roles within customer support. Consistent remote work, strong communication skills, and familiarity with social media platforms are essential for success.
More about Facebook Customer Service jobs
What cities are hiring for Facebook Customer Service jobs? Cities with the most Facebook Customer Service job openings:
What are the most commonly searched types of Facebook Customer Service jobs? The most popular types of Facebook Customer Service jobs are:
What states have the most Facebook Customer Service jobs? States with the most job openings for Facebook Customer Service jobs include:
What job categories do people searching Facebook Customer Service jobs look for? The top searched job categories for Facebook Customer Service jobs are:
Facebook Customer Service jobs near you
Infographic showing various Facebook Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Gardner-White

Clinton Township, MI

$15.75 - $21.50/hr

Other

Posted 17 days ago

Job description

Job Type
Part-time
Description
Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for serving as the primary point of contact for customers, assisting them with inquiries, and purchases, and resolving any issues or concerns they may have. This individual will play a crucial role in delivering a positive shopping experience and building long-term relationships with our customers.
Job Responsibilities:

  • Greet customers warmly in person and over the phone and assist them with product inquiries, pricing, and availability.
  • Work to resolve issues and ensure customer satisfaction, escalating complex matters to management when necessary.
  • Partner with Gardner White stores to take overflow calls, assist with administrative duties as assigned, and coordinate with internal departments.
  • Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input pertinent information and respond daily.
  • Develop a deep understanding of our furniture products, including features, materials, and styles.
  • Stay updated on product inventory, promotions, and sales events to provide accurate information to customers.
  • Other duties as assigned.
Supervisory Responsibilities:
This position does not have supervisory responsibilities.
Work Environment:
This job operates in a retail office setting.
Requirements
Physical Demands:
The employee will regularly be standing, walking, bending,
Qualifications needed to perform this position:
  • High School diploma or equivalent
  • 1 year of customer service and/or call center experience preferred but not required
  • Strong problem-solving abilities and ability to remain calm under pressure.
  • Friendly and approachable demeanor with a passion for helping others.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of furniture products and industry trends is a plus.
  • Strong computer skills and Microsoft Office experience
  • Cash handling and/or accounting experience a plus

Position Type/Expected Hours of Work:
This is a part-time position working either AM or PM based on the needs of the business.

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