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Facebook Customer Service Jobs in Wisconsin (NOW HIRING)

Round1

Customer Service Associate

Greendale, WI · On-site

$15 - $16.75/hr

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!

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How much do facebook customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for facebook customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are common challenges faced by Facebook Customer Service representatives, and how can they be managed?

One common challenge in a Facebook Customer Service role is managing a high volume of inquiries and resolving complex issues related to account access, security, or platform policies. Representatives need to stay up-to-date on frequent platform changes and follow clear protocols when assisting customers with sensitive topics, such as reporting content or retrieving lost accounts. Effective time management and teamwork are crucial for handling escalations and ensuring responses remain timely and helpful. Support is often available from a team lead or supervisor, with ongoing training to help navigate new features or policy updates. By leveraging available resources and open communication within the team, representatives can address challenges more efficiently and maintain a positive customer experience.

What is a Facebook Customer Service?

A Facebook Customer Service job involves assisting users with account issues, troubleshooting technical problems, and providing guidance on Facebook’s policies and features. Representatives may handle inquiries via chat, email, or phone, ensuring users have a positive experience on the platform. They also help resolve concerns related to security, privacy, and account recovery. Strong communication skills and knowledge of Facebook’s tools are essential for success in this role.

What are the key skills and qualifications needed to thrive in Facebook Customer Service?

To excel as a Facebook Customer Service representative, strong communication abilities, active listening skills, and problem-solving expertise are essential, typically supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) platforms, ticketing systems, and online support channels like chat, email, and social media tools is commonly expected. Empathy, patience, and the ability to stay calm under pressure are standout soft skills that help navigate challenging interactions. Mastering these skills ensures efficient resolution of customer concerns, maintains brand reputation, and fosters positive user experiences on the platform.

What are the most commonly searched types of Facebook Customer Service jobs in Wisconsin? The most popular types of Facebook Customer Service jobs in Wisconsin are:
What are popular job titles related to Facebook Customer Service jobs in Wisconsin? For Facebook Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Facebook Customer Service jobs in Wisconsin look for? The top searched job categories for Facebook Customer Service jobs in Wisconsin are:
Facebook Customer Service jobs near you
Infographic showing various Facebook Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Associate

Round1

Greendale, WI • On-site

$15 - $16.75/hr

Part-time

Re-posted 3 days ago

Job description

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

Please note you must be have a High School Diploma or GED to apply.
Open availability, especially nights and weekends, is preferred.
We require staff that handle and serve alcohol be at least 21+.

Essential Duties:
  • Assist guests at counter and game/bowling floor.
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Conducts lost and found the procedure in accordance with company policies.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
  • Complies and maintains the confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.

Qualifications:
  • High School diploma.
  • (Preferred) One to two years experience in hospitality, restaurant, or retail environment.

Work Environment:
  • While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
  • The noise level in the work environment is usually loud.

Physical Demands:
  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
  • The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
  • Lifting and/or moving up to 100lbs with assistance is required.

Benefits:
  • 1 hour of time play (non-prize) arcade games per week.
  • 90 minutes of bowling per week (shoes included).
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!