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Customer Service Supervisor Jobs in Wisconsin (NOW HIRING)

PetSuites

Customer Service Supervisor

Brookfield, WI · On-site

$15 - $17/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for ...

PetSuites

Customer Service Supervisor

Brookfield, WI · On-site

$15 - $17/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for ...

TJX Companies

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Customer Service Supervisor

Brookfield, WI · On-site

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Meijer

Customer Service Supervisor

Waukesha, WI · On-site

... supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service ...

TJX Companies

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Tjx

Customer Service Supervisor

Brookfield, WI

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Tjx

Customer Service Supervisor

Appleton, WI

$15 - $15.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Tjx

Customer Service Supervisor

Brookfield, WI · On-site

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

Tjx

Customer Service Supervisor

Appleton, WI · On-site

$15 - $15.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

TJX Companies

Customer Service Supervisor

Brookfield, WI · On-site

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

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All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Wisconsin

Customer Service Supervisor information

See Wisconsin salary details

$24.7K

$58.5K

$101.9K

How much do customer service supervisor jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer service supervisor in Wisconsin is $58,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Wisconsin?

The most popular types of Customer Service Supervisor jobs in Wisconsin are:

What are popular job titles related to Customer Service Supervisor jobs in Wisconsin?

For Customer Service Supervisor jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Wisconsin look for?

The top searched job categories for Customer Service Supervisor jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Service Supervisor jobs?

Cities in Wisconsin with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $58,541 per year, or $28.1 per hour.

Customer Service Supervisor

Graymont

West Bend, WI • On-site

Full-time

Posted 28 days ago

Job description

Customer Service Supervisor
Function Sales & Marketing/Quality Control/Supply Chain/Customer Service
Location United States - WI - West Bend
Classification Salaried

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