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Facebook Customer Service Jobs (NOW HIRING)

Denali Staffing Group

Warehouse Customer Service

Anchorage, AK · On-site

$14.75 - $20.50/hr

Warehouse Customer Service Your Responsibilities: * Support and resolve customer issues, including ... Proficient with computers, Facebook, and MS Excel, and comfortable learning other computer programs ...

Denali Staffing Group

Warehouse Customer Service

Anchorage, AK · On-site

$14.75 - $20.50/hr

Warehouse Customer Service Your Responsibilities: * Support and resolve customer issues, including ... Proficient with computers, Facebook, and MS Excel, and comfortable learning other computer programs ...

Hatch Staffing

Customer Service

Oak Creek, WI · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is accountable for creating, communicating, and ... Connect on Facebook * Connect on LinkedIn

Da MaddHouze

Customer Service Representative

Cumberland, GA

$15.25 - $20.75/hr

Follow us IG: @damaddhouze Twitter: @damaddhouze Facebook: @damaddhouze Job Brief: We are looking for a customer-oriented service representative. A customer service representative/CSR, will act as a ...

Borrego Health

Customer Service Representative

Julian, CA · On-site

$16 - $21.50/hr

The Customer Service Representative position requires excellent interpersonal and customer service ... Facebook page at Please follow the instructions below to apply for this position. 1. Fill out a ...

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How much do facebook customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for facebook customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Facebook Customer Service job?

A Facebook Customer Service job involves assisting users with account issues, troubleshooting technical problems, and providing guidance on Facebook’s policies and features. Representatives may handle inquiries via chat, email, or phone, ensuring users have a positive experience on the platform. They also help resolve concerns related to security, privacy, and account recovery. Strong communication skills and knowledge of Facebook’s tools are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Facebook Customer Service position, and why are they important?

To excel as a Facebook Customer Service representative, strong communication abilities, active listening skills, and problem-solving expertise are essential, typically supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) platforms, ticketing systems, and online support channels like chat, email, and social media tools is commonly expected. Empathy, patience, and the ability to stay calm under pressure are standout soft skills that help navigate challenging interactions. Mastering these skills ensures efficient resolution of customer concerns, maintains brand reputation, and fosters positive user experiences on the platform.

What are common challenges faced by Facebook Customer Service representatives, and how can they be managed?

One common challenge in a Facebook Customer Service role is managing a high volume of inquiries and resolving complex issues related to account access, security, or platform policies. Representatives need to stay up-to-date on frequent platform changes and follow clear protocols when assisting customers with sensitive topics, such as reporting content or retrieving lost accounts. Effective time management and teamwork are crucial for handling escalations and ensuring responses remain timely and helpful. Support is often available from a team lead or supervisor, with ongoing training to help navigate new features or policy updates. By leveraging available resources and open communication within the team, representatives can address challenges more efficiently and maintain a positive customer experience.

How can I make 2000 a week working from home?

A Facebook Customer Service representative can potentially earn $2000 a week by working full-time, handling a high volume of customer inquiries, and gaining experience or specialized skills. Achieving this income may also involve working overtime, earning performance bonuses, or advancing to higher-paying roles within customer support. Consistent remote work, strong communication skills, and familiarity with social media platforms are essential for success.
More about Facebook Customer Service jobs
What cities are hiring for Facebook Customer Service jobs? Cities with the most Facebook Customer Service job openings:
What are the most commonly searched types of Facebook Customer Service jobs? The most popular types of Facebook Customer Service jobs are:
What states have the most Facebook Customer Service jobs? States with the most job openings for Facebook Customer Service jobs include:
What job categories do people searching Facebook Customer Service jobs look for? The top searched job categories for Facebook Customer Service jobs are:
Facebook Customer Service jobs near you
Infographic showing various Facebook Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Jay's Heating, Air & Plumbing

Mount Airy, NC • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life

Posted 7 days ago

Job description

Customer Service Representative

Are you a fun, upbeat, and perky person even BEFORE you have your daily intake of coffee?

Are you a hard-working, dedicated, and knowledgeable person that's ready to join an amazing team and grow within a company?

Yes, you say?! Excellent! Then let me tell you about our company, Jay's Heating, Air & Plumbing, and what we're looking for...

Aside from our exceptional 5-star service commitment, one of the biggest elements that make Jay's stand out is that we have an awesome company culture. We are a growing company and looking to add exceptional customer service representatives to help us achieve profitable revenue while naturally exemplifying our core values of Always Doing the Right Thing, Always Growing, Can-Do Attitude, Be Kind, and Deliver Wow Customer Service!

If you are a motivated people person and are obsessed with delivering superior service, then keep reading!

You will promote customer satisfaction by converting incoming customer calls into booked service appointments.

Pay: $16.00-20.00/hourly

Schedule: Monday - Friday 8am - 5pm

What We Offer

  • Full Benefits: Medical Insurance (70% covered for employee), life insurance, Dental, and Vision for the full-time employee and their families, with other coverage that can be added.
  • Core Values:
    • Always Do the Right Thing
    • Always Growing
    • Can-Do Attitude
    • Be Kind - The Golden Rule
    • Deliver WOW customer service
  • Stability: Family Oriented and family-owned business since 2005. Jay's is one of the largest & most established Home Services business in the surrounding areas and we're just getting started!
  • Engaged: Positive, team-focused work environment with great employee engagement
  • Always Growing: Ongoing Professional & Personal Development Training Opportunities
  • Fun & Focused! We work hard and play hard - we're a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic
  • Community Focus: Established brand with a great reputation - We are dedicated to supporting our community, our veterans, and many local and global causes for the greater good
  • Destination Employer: Established brand with a great reputation & a strong focus on our company culture
  • Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 750+ Google reviews (industry average is 200); & over 350 5-star reviews on Facebook, (industry average is 30); & over 350 5-star reviews on Facebook; & over 3,000 5-star reviews on all review platforms.

Our Ideal Candidate Will Have

  • 3+ years experience in customer service contact centers
  • Proven track record of being a phone EXPERT - effectively handling a large volume of inbound and outbound calls
  • Strong Communication and People Skills
  • Expert ability at converting incoming customer calls into booked service appointments
  • Experience in offering membership-based services
  • Expert ability to respond to customer requests and resolving issues while promoting the brand
  • Proficiency in Microsoft Office & Web-Based Software Navigation
  • The ability to maintain real-time communication with dispatch and your manager
  • Focused attention to detail (they will have at least read this entire job posting!)

If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.

Apply