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External Operations Manager Jobs in Worcester, MA

Venture

Truckload Operations Manager

Devens, MA · On-site

POSITION SUMMARY The Operations Manager is responsible for leading and optimizing our trucking ... Effectively communicates with personnel at all organizational levels, both internal and external ...

AbbVie

Site Operations Manager

Worcester, MA · On-site

$96K/yr

The Site Operations Manager oversees support services across a multi-site campus that includes ... Maintain strong working relationships with internal and external collaborators. Listen to and ...

AbbVie

Site Operations Manager

Worcester, MA · On-site

The Site Operations Manager oversees support services across a multi-site campus that includes ... Maintain strong working relationships with internal and external collaborators. Listen to and ...

AbbVie

Site Operations Manager

Worcester, MA

The Site Operations Manager oversees support services across a multi-site campus that includes ... Maintain strong working relationships with internal and external collaborators. Listen to and ...

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All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Worcester, MA

External Operations Manager information

See Worcester, MA salary details

$30.9K

$63.3K

$118.2K

How much do external operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for external operations manager in Worcester, MA is $63,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn higher salaries compared to entry-level roles, with compensation influenced by industry, location, and experience. They often require strong leadership, project management skills, and knowledge of operational tools, which can contribute to higher pay levels.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.
What are popular job titles related to External Operations Manager jobs in Worcester, MA? For External Operations Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching External Operations Manager jobs in Worcester, MA look for? The top searched job categories for External Operations Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for External Operations Manager jobs? Cities near Worcester, MA with the most External Operations Manager job openings:
External Operations Manager jobs near you

Sr. 3PL Manufacturing Services Manager , Robotics Manufacturing & Technical Operations

Amazon

Westborough, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,069 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

The 3PL/3PA Manufacturing Services Manager is the single-threaded owner of external service provider performance, space planning across warehouse and staging footprints, and inventory optimization at the interface between inbound supply and manufacturing consumption. You will manage provider relationships, drive operational excellence through SLA governance and continuous improvement, and lead strategic projects that scale 3PL/3PA capacity ahead of manufacturing demand
Key job responsibilities
3PL/3PA Operations Oversight & Relationship Management
- Own end-to-end 3PL/3PA performance across kitting, labeling, decant, light assembly, and sub-assembly operations feeding both robotics manufacturing sites.
- Negotiate and govern SLAs, KPIs, and cost structures with providers; conduct quarterly business reviews and drive corrective action when performance deviates.
- Manage provider capacity planning to ensure external operations scale in lockstep with manufacturing build plans and seasonal demand peaks.
- Drive continuous improvement with providers using Lean/Six Sigma methodologies to reduce defects, improve on-time delivery, and lower per-unit cost.
Space Planning & Optimization
- Own warehouse and staging footprint strategy across 3PL sites, onsite supermarkets, and manufacturing receiving areas.
- Execute space utilization analysis and drive layout optimization to reduce material handling distance and staging dwell time.
- Develop capacity models that project space requirements 6-12 months ahead based on demand signals and new product introduction timelines.
Inventory Optimization & Accuracy
- Drive inventory accuracy improvement across 3PL-managed and in-transit inventory
Key Projects & Strategic Initiatives
- Lead 3PL/3PA scope expansion as manufacturing portfolio grows (new programs, new sub-assembly transitions per portfolio optimization goals).
- Drive system integration between 3PL warehouse management systems and manufacturing digital systems (MES, SCP, ERP).
- Establish automated reporting and real-time visibility dashboards for 3PL performance, inventory positions, and material flow metrics.
- Support make/buy trade-off analysis with operational data, cost modeling, and provider capability assessments.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment

The benefits that generally apply to regular, full-time employees include:
1.Medical, Dental, and Vision Coverage
2.Maternity and Parental Leave Options
3.Paid Time Off (PTO)
4.401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you. At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
The Robotics Manufacturing & Technical Operations (RMTO) organization is Amazon Robotics' manufacturing arm for industrial robotics

We manufacture high-quality robotics - including autonomous mobile robots, robotic arms, and sortation systems - for fulfillment and transportation centers across Amazon's global network. Our operation works cross-functionally with Hardware Engineering, Supply Chain, Quality, and Program Management teams to deliver products that directly enable Amazon's customer promise.
Our team is building a world-class manufacturing operating system grounded in digital lean principles, data-driven decision making, and continuous improvement culture. We are scaling rapidly, introducing new products, and transforming our production systems to meet the demands of a growing robotics portfolio.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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