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External Operations Manager Jobs in Cambridge, MA

PowerDash Inc.

Operations Manager

Cambridge, MA · Hybrid

Manage our relationship with our external bookkeeping consulting firm * Oversee some Human Resources functions, using tools like Gusto and Workable Requirements * Resourceful approach to operations ...

PowerDash Inc.

Operations Manager

Cambridge, MA · On-site

Manage our relationship with our external bookkeeping consulting firm * Oversee some Human Resources functions, using tools like Gusto and Workable Requirements * Resourceful approach to operations ...

Amazon

Operations Manager

Revere, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Revere, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

USHG

Operations Manager

Boston, MA · On-site

Additional key relationships would include external vendors and trades as well as internal departments such as Finance and Accounting, Technology and more. The Operations Manager has a meaningful ...

JLL

Operations Manager

Boston, MA · On-site

Managing contractor relationships and overseeing external maintenance work to ensure quality ... Minimum 5 years of progressive experience in operations management, preferably in airport ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

The Manager, Operations leads the day-to-day execution of the operations function, ensuring client ... Customer focus -- experience serving external customers, with an instinct for communicating around ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

$85K - $100K/yr

The Manager, Operations leads the day-to-day execution of the operations function, ensuring client ... Customer focus -- experience serving external customers, with an instinct for communicating around ...

Pembroke & Co., Inc.

Operations Manager

Boston, MA · On-site

$85K - $100K/yr

The Manager, Operations leads the day-to-day execution of the operations function, ensuring client ... Customer focus -- experience serving external customers, with an instinct for communicating around ...

Parksite

Sales Operations Manager

Woburn, MA · On-site

Sales Operations Manager Company: Parksite / Atlantic Plywood Corporation Position Title: Sales ... Excellent customer service skills when working with internal teams and external partners. * Self ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Role The Customer Operations Manager is responsible for strengthening the operational ... and external logistics partners, this position helps ensure exceptional service, operational ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Role The Customer Operations Manager is responsible for strengthening the operational ... and external logistics partners, this position helps ensure exceptional service, operational ...

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All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Cambridge, MA

External Operations Manager information

See Cambridge, MA salary details

$33.7K

$69K

$128.8K

How much do external operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for external operations manager in Cambridge, MA is $68,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $84,200.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in Cambridge, MA?

For External Operations Manager jobs in Cambridge, MA, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Cambridge, MA look for?

The top searched job categories for External Operations Manager jobs in Cambridge, MA are:

What cities near Cambridge, MA are hiring for External Operations Manager jobs?

Cities near Cambridge, MA with the most External Operations Manager job openings:

External Operations Manager jobs near you
Infographic showing various External Operations Manager job openings in Cambridge, MA as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $68,983 per year, or $33.2 per hour.

Operations Manager

ORANGE CONNEX GLOBAL USA INC.

Boston, MA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position Purpose

Responsible for designing and implementing scalable operational processes in the American market to ensure stability and efficiency of logistics services. Through data-driven operational analysis, internal and external collaboration, and customer issue resolution, drive operational efficiency improvement and customer experience optimization, supporting the company's rapid growth in the American domestic shipping business.



Key Responsibilities

Operations Execution & Deliver

  • yDesign, document, and implement scalable operational processes from scratch
  • .Step in to handle complex escalations, ensuring a premium experience for users while identifying root causes to prevent future issues
  • .Assist in building dashboards to track KPIs, identify bottlenecks, and provide data-backed recommendations to leadership
  • .Support the team on ad-hoc projects, including testing new system features, coordinating local launch events, etc

.Internal & External Collaboratio

  • nAct as a key point of contact for internal and external partners and logistics providers, ensuring service level agreements (SLAs) are met


.
Qualifications & Experienc

e Education Backgrou

  • ndBachelor's degree or abov

e.Work Experien

  • ce2+ years of experience in operations, logistics, or a high-growth startup environmen
  • t.Proven track record of building reports and using data to drive operational improvement

s.Language Requiremen

  • tsFluent in English, both written and spoke

n.Technical Skil

  • lsProficient in Excel/Google Sheets, able to use data to tell a story or solve a proble
  • m.Experience with CRM or logistics management software is a plu

s.Soft Skil

  • lsExcellent written and verbal communication skills, able to handle communications with suppliers and customers with empathy and professionalis
  • m.Strong problem-solving skills and ability to work under pressur
  • e.Able to work across time zones and cultures, effectively communicating local American needs to global stakeholder


s.

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