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External Operations Manager Jobs in Springfield, MA

MDC

Manager of Operations

Hartford, CT

The purpose of this classification is to supervise and manage District water distribution and ... District employees and external applicants will be considered. A screening of all applicants will ...

MDC

Manager of Operations

Hartford, CT · On-site

The purpose of this classification is to supervise and manage District water distribution and ... District employees and external applicants will be considered. A screening of all applicants will ...

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External Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118K

How much do external operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for external operations manager in Springfield, MA is $63,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an External Operations Manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an External Operations Manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What does an External Operations Manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in an organization. Understanding and balancing these components is essential for effective operations management roles like External Operations Manager.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

What are popular job titles related to External Operations Manager jobs in Springfield, MA? For External Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching External Operations Manager jobs in Springfield, MA look for? The top searched job categories for External Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for External Operations Manager jobs? Cities near Springfield, MA with the most External Operations Manager job openings:
External Operations Manager jobs near you
Operations Supervisor

Operations Supervisor

Life Science Logistics LLC

Windsor, CT

Full-time

Posted 3 days ago

Job description

Responsibilities
  • Supervise the Warehouse Lead and Warehouse Personnel
  • Coordinate all warehouse activities, which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions
  • Prepare work schedules to include, but not limited to the following: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences
  • Resourcefully and economically organize completion of day to day picking and loading
  • Collaborate with internal and external Clients and Customers to resolve discrepancies related to shipping, receiving, or inventory
  • Research errors and implement corrective actions
  • Assist in developing plans and programs for process improvement
  • Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse SOP’s and WI’s
  • Perform adjustments to daily work assignments as necessary during warehouse personnel shifts to operate within specifications
  • Ensure building and product is secure during scheduled hours
  • Supervise the basic fundamentals of warehouse safety and good housekeeping
  • Confirm warehouse SOP’s are being adhered to and handle corrective actions as necessary
  • Address employee issues effectively and efficiently without preferences or judgment
  • Effectively oversee warehouse personnel performance and provide cross training when and as needed for personal development and company economic objectives
  • Conduct employee performance reviews
  • Complete daily sanitation schedule and process end-shift paperwork
  • Consistently inform Operations Manager of potential problems and changes
  • Act as backup in the absence of the Operations Manager
  • Perform special projects as assigned by Operations Manager
  • Other duties as assigned
Qualifications and Job Specifications
  • Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
  • A minimum of 3 years supervisory experience is required
  • Experience with Pharmaceutical warehousing preferred
  • Experience with HazMat shipping is preferred
  • Familiar with temperature controlled warehousing
  • Familiar with FDA and cGMP requirements
  • Demonstration of the following:
    • Effective time management skills
    • Impeccable verbal and written communication skills
    • Ability to conduct appropriate research as needed
    • Attention to detail and organization
    • Critical thinking
    • Interest to work in a fast-paced environment
Technical Expertise
  • Navigate through ERP system – Tecsys Elite, MQ1
  • Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint
  • Experience with warehouse or supply chain environments and transportation
  • Ability to conduct/track graphical and data-driven analytics related to Client performance
  • Ability to maintain and track budget/spending trends
  • Advanced public speaking and presentation skills
  • Excellent verbal and written communication skills
Additional Employment Requirements
  • Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
  • Must have a valid driver's license
Physical/Mental/Visual Demands
  • Work is light to medium in nature with frequent walking to perform assigned tasks
  • Occasional lifting of 50 - 75 lbs. is required
  • Must be able to communicate clearly with shippers and employees
  • Approximately 10% of time is spent on key entry
  • Must be able to read at a distance close to the eyes and at arm’s length, with or without correction
Working Conditions
  • Activities occur both inside (protected from weather conditions but not temperature changes) and outside
  • Employee is subjected to extreme cold while supervising in the freezer
  • Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places
Equipment Operated
  • Equipment: Desktop, fax machine, copier, desk phone, forklift, and pallet jack
  • Systems: Outlook, Excel, Word, TECSYS (warehouse management system) and UKG (employee management system)


LifeScience Logistics is an equal opportunity employer. Candidates will not be hired based on their race, sex, color, religion or national origin. Reasonable accommodations are available for individuals with disabilities. We proudly support the employment of veterans and welcome applications from protected veterans and all qualified applicants.