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Executive Telephone Research Interviewer Jobs (NOW HIRING)

Arvada

Forensic Interviewer-Bilingual

Ralston, NE · On-site

$67K - $92K/yr

Attends meetings in community as assigned by executive director or supervisor. * Serves as liaison ... Experience in effectively researching, writing, editing, and preparing documents and reports.

Noor WFS

Dallas Interviewer 1

Dallas, TX

$21.67/hr

... Telephone Interviewing) systems * Use internet research skills to locate and verify respondent ... Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers. * Extensive ...

Adobe, Inc.

Executive Researcher

San Jose, CA · On-site

Drive search strategy & research execution: Partner with Talent Partners and Hiring Managers to ... interviewer or approved in advance as part of a reasonable accommodation. If these tools are used ...

Adobe

Executive Researcher

San Jose, CA · On-site

Drive search strategy & research execution: Partner with Talent Partners and Hiring Managers to ... interviewer or approved in advance as part of a reasonable accommodation. If these tools are used ...

Adobe

Executive Researcher

Austin, TX · On-site

Drive search strategy & research execution: Partner with Talent Partners and Hiring Managers to ... interviewer or approved in advance as part of a reasonable accommodation. If these tools are used ...

Adobe

Executive Researcher

Seattle, WA · On-site

Drive search strategy & research execution: Partner with Talent Partners and Hiring Managers to ... interviewer or approved in advance as part of a reasonable accommodation. If these tools are used ...

fphny

Study Interviewers (Temp)

Queens, NY

$29.15/hr

Participants will undergo an interviewer-administered survey, be offered testing for HIV, and ... Study staff in this position must: 1) adhere to strict detailed survey research protocols; 2) have ...

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Executive Telephone Research Interviewer information

What is an executive telephone research interviewer?

Executive Telephone Research Interviewers are professionals who conduct surveys and collect data by making phone calls to business executives or high-level decision-makers. They play a key role in gathering valuable information for market research, customer satisfaction studies, or opinion polls. These interviewers follow structured questionnaires, record responses accurately, and often work for research agencies or consulting firms. Strong communication skills, professionalism, and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as an executive telephone research interviewer, and why are they important?

To thrive as an Executive Telephone Research Interviewer, strong communication skills, attention to detail, and experience in telephone interviewing or market research are essential, often supported by a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems, survey software, and CRM databases is typically required. Active listening, professionalism, and the ability to build rapport quickly are standout soft skills in this role. These abilities ensure accurate data collection, high response rates, and a positive representation of the organization to executive-level respondents.

What is the difference between Executive Telephone Research Interviewer vs Market Research Interviewer?

AspectExecutive Telephone Research InterviewerMarket Research Interviewer
CredentialsTypically requires high school diploma or equivalent; some roles prefer research or communication certificationsSimilar credential requirements; often high school diploma, with some roles favoring additional research training
Work EnvironmentConducts interviews over the phone, often in call centers or remote settingsSimilar environment, primarily over the phone or via online surveys
Industry UsageUsed in market research, opinion polling, and data collection for businesses and organizationsCommonly employed in market research, customer feedback, and data gathering roles

The Executive Telephone Research Interviewer and Market Research Interviewer roles share similar credentials, work environments, and industry usage. The main difference lies in the specific focus of the research; Executive Interviewers may target higher-level decision-makers, while Market Research Interviewers often gather broader consumer data. Both roles require strong communication skills and experience in conducting surveys over the phone.

What challenges do executive telephone research interviewers commonly face when conducting interviews with senior-level respondents?

Executive Telephone Research Interviewers often encounter challenges such as reaching busy executives, navigating gatekeepers, and building rapport quickly during calls. It's common for senior-level respondents to have limited availability, so interviewers must be flexible with scheduling and persistent in their follow-ups. Additionally, effectively communicating the purpose and value of the research is essential to gain the trust and engagement of high-level professionals. Overcoming these challenges requires strong interpersonal skills, professionalism, and adaptability.
What cities are hiring for Executive Telephone Research Interviewer jobs? Cities with the most Executive Telephone Research Interviewer job openings:
What are the most commonly searched types of Telephone Research Interviewer jobs? The most popular types of Telephone Research Interviewer jobs are:
What states have the most Executive Telephone Research Interviewer jobs? States with the most job openings for Executive Telephone Research Interviewer jobs include:
Executive Telephone Research Interviewer jobs near you

Government Survey Interviewer

Noor WFS

Fort Walton Beach, FL

Full-time

Medical, PTO

Re-posted 19 days ago

Job description

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational member of our data collection team for the Current Employment Statistics (CES) program, a critical federal research project conducted on behalf of the U.S. Bureau of Labor Statistics (BLS) that produces detailed industry estimates of nonfarm employment, hours, and earnings of workers on payrolls. In this role, you will conduct structured telephone interviews with companies across the country, collecting data for the nation to produce estimates for all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and about 450 metropolitan areas and divisions. Each month, CES surveys approximately 119,000 businesses and government agencies, representing approximately 629,000 individual worksites. Data are available for all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and over 400 metropolitan areas and divisions. There are over 200 special derivative series, such as indices of aggregate hours and constant dollar earnings.

This position is not remote and will be onsite in Fort Walton Beach, FL.

This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Pay rates are established by the applicable U.S. Department of Labor Wage Determination for this contract and vary based on job classification and work location. All employees are entitled to the prevailing wage and fringe benefit rates as outlined in the applicable Wage Determination. The SCA pay rate for Data Collection Representative in Fort Walton Beach, FL is $18.23 + the Health and Welfare stipend.

Position Requirements
  • Completion of requisite BLS training and certifications
  • US citizenship
  • Successful completion of US Federal background and security checks
  • A strong commitment to confidentiality and adherence to data protection protocols
  • Ability to work required hours
  • Must be tech savvy and able to navigate between multiple systems
  • Regular, predictable attendance

What You’ll Do
  • Enroll companies into the CES survey through professional telephone outreach
  • Follow all BLS protocols and confidentiality requirements
  • Conduct Outbound calls to businesses to collect data
  • Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems
  • Use internet research skills to locate and verify respondent information
  • Process confidential data records obtained through telephone interviews
  • Perform edits and screening in accordance with established DCC center standards
  • Follow procedures for transitioning respondents to alternate collection methods after the initial CATI collection period
  • Review error messages and correct data where applicable
  • Answer incoming calls and emails from respondents, providing prompt and courteous service
  • Perform non-response prompting calls to encourage survey participation
  • Perform edit reconciliation of self-reported data
  • Maintain accurate and detailed case notes for all interactions
  • Meet established productivity and quality metrics
  • Participate in ongoing training to improve skills and knowledge
  • Work collaboratively with team members and supervisors
  • Behave in a manner that displays professionalism and integrity at all times

Minimum Qualifications
  • High School diploma or equivalent; OR one year of relevant experience in customer service or data collection
  • Two years of experience using MS Office or equivalent software suite
  • Experience using the internet for research and information gathering
  • Strong verbal communication skills with a professional phone manner
  • Data entry skills with attention to accuracy
  • Ability to follow detailed procedures and protocols
  • Customer service orientation with patience and courtesy
  • Ability to work in a structured environment with established metrics
  • Basic problem-solving skills
  • Ability to maintain confidentiality of sensitive information
  • Team player with positive attitude
  • Willingness to learn and adapt to new procedures
  • High values and integrity

Preferred Qualifications
  • Some college coursework or vocational training
  • 1+ years of experience in telephone customer service or telemarketing
  • Experience with data collection or survey administration
  • Familiarity with CATI systems or similar software
  • Experience working in a call center environment
  • Bilingual capabilities (Spanish/English)
  • Experience with government or business-to-business communications
  • Knowledge of basic data quality principles
  • Experience working with productivity metrics

Why Join Us
  • Competitive pay determined by the Service Contract Act (SCA) Wage Determination
  • Health benefits eligibility
  • Paid federal holidays
  • Vacation eligibility after one year of continuous service
  • Pre-tax commuter benefit deduction
  • Comprehensive paid training
  • Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers.
  • Extensive on-the-job training and support to help you succeed in your role.

Physical Requirements:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit for extended periods while conducting interviews
  • Clear speaking voice and good hearing for telephone work
  • Manual dexterity for computer work and data entry

Equal Employment Opportunity Policy
Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.