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Executive Saas Implementation Jobs (NOW HIRING)

... executives and day-to-day operation managers. What You'll Be Doing: * Own the full customer ... Experience within a growing SaaS and/or software company, preferred * Able to work hybrid from our ...

Ability to lead a multi-threaded sales process involving both operational and executive ... Transition closed accounts to our implementation and customer success teams with detailed notes and ...

Account Executive

Iselin, NJ · On-site

$50K - $70K/yr

Account Executive - SaaS Retail Software Location: Fully Remote (with annual team events) Reports ... All sales, marketing, development, quality assurance, project planning/implementation, training and ...

You'll work cross-functionally with key leaders and users in the hospital including the executive ... SaaS implementation. * 5+ years professional experience working at a top healthcare consulting firm ...

... executive-level communication skills and thrives in a fast-paced, matrixed SaaS environment. What ... Lead the planning and execution of customer implementation projects, ensuring scope, timelines, and ...

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Executive Saas Implementation information

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$26.5K

$93.6K

$184K

How much do executive saas implementation jobs pay per year?

As of Jun 21, 2026, the average yearly pay for executive saas implementation in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Executive SaaS Implementation professionals during client onboarding, and how can they be addressed?

Executive SaaS Implementation professionals often encounter challenges such as managing complex stakeholder expectations, aligning software configuration with unique business processes, and ensuring user adoption across client teams. These challenges can be addressed by maintaining clear and proactive communication, offering tailored training sessions, and collaborating closely with technical and support teams to resolve issues promptly. Building strong relationships with client decision-makers and end-users is also crucial to facilitate smooth transitions and long-term satisfaction.

What is the difference between Executive Saas Implementation vs SaaS Project Manager?

AspectExecutive Saas ImplementationSaaS Project Manager
CredentialsTypically requires experience in SaaS deployment, certifications like PMP or Scrum, and industry knowledgeOften holds PMP, Scrum Master, or similar project management certifications
Work EnvironmentStrategic roles involving client engagement, high-level planning, and cross-department coordinationOperational roles focused on project execution, timelines, and team management
Employer & Industry UsageUsed in SaaS companies, consulting firms, and enterprise software providersCommon in SaaS companies, IT consulting, and software implementation firms
Search & Comparison IntentPeople compare roles for strategic SaaS deployment and leadershipIndividuals look for project management responsibilities in SaaS contexts

While both roles involve SaaS deployment, the Executive Saas Implementation focuses on strategic planning and client relationships, whereas the SaaS Project Manager handles day-to-day project execution and team coordination.

What is an Executive SaaS Implementation specialist?

An Executive SaaS Implementation specialist is a professional responsible for overseeing and managing the deployment of Software as a Service (SaaS) solutions within organizations, particularly at the executive or enterprise level. They coordinate with internal teams and SaaS vendors to ensure the software is configured, integrated, and adopted effectively according to business needs. Their role often includes project management, change management, training, and troubleshooting to drive successful software adoption and maximize ROI. These specialists play a critical role in aligning technology solutions with organizational goals and ensuring smooth transitions during software upgrades or migrations.

What are the key skills and qualifications needed to thrive as an Executive SaaS Implementation specialist, and why are they important?

To thrive as an Executive SaaS Implementation specialist, you need expertise in project management, SaaS deployment, and a strong understanding of client business processes, often supported by a degree in IT, business, or related fields. Familiarity with cloud platforms, CRM systems, and certifications like PMP or Salesforce Administrator are commonly required. Excellent communication, problem-solving, and stakeholder management skills help drive successful client adoption and collaboration. These skills and qualifications are crucial for ensuring smooth software rollouts and maximizing customer satisfaction and retention.
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Senior Product Specialist (SaaS Implementation and Onboarding)

Senior Product Specialist (SaaS Implementation and Onboarding)

Zenoti

Seattle, WA • Remote

Full-time

Posted 6 days ago

Be an early applicant


Job description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

About the Role

We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes. 

Key Responsibilities

  • Customer Onboarding & Enablement
    • Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.
    • Conduct customer-focused sessions, demos, and recommend best practices.
    • Build strong relationships with customer stakeholders across technical, business, and executive teams.
    • Gather customer feedback and translate insights into actionable recommendations for internal teams.
    • Ensure high customer satisfaction and contribute to renewal and expansion opportunities.
  • Driving Adoption & Value Realization
    • Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.
    • Monitor product usage and proactively identify opportunities to increase adoption.
    • Collaborate with customers to define success metrics and demonstrate ROI.
  • Cross-Functional Collaboration
    • Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.
    • Share customer insights to influence product roadmap and strategy.
    • Collaborate with Sales and Customer Success teams to drive long-term account growth.
  • Reporting & Insights
    • Track and analyze customer health, adoption, and engagement metrics.
    • Provide regular reports and business reviews to both customers and internal stakeholders.

What We're Looking For

  • 3–6 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role.
  • Strong understanding of customer onboarding, engagement, and adoption frameworks.
  • Demonstrated experience in stakeholder management across diverse customer and internal groups.
  • Proficiency in analyzing product usage data and presenting actionable insights.
  • Prior hands-on exposure to AI or data-driven products is required.
  • Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.
  • Ability to manage and work across multiple projects. Experience working with remote teams across different time zones
  • Strong ability to demo/train and deliver excellent customer presentations.
  • Strong logical, analytical and problem-solving skills
  • Open to travel on short notice to customer locations when required
  • Good understanding of MS Office, JIRA, confluence applications and PS tools
  • Ability to learn new skills and operate in a fast-paced and changing environment.

Why Zenoti?

  • Be part of an innovative company that is revolutionizing the wellness and beauty industry.
  • Work with a dynamic and diverse team that values collaboration, creativity, and growth.
  • Opportunity to lead impactful projects and help shape the global success of Zenoti's platform.
  • Attractive compensation.

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.