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Saas Project Implementation Specialist Jobs (NOW HIRING)

Incident IQ

Implementation Specialist

Atlanta, GA · On-site

No two projects are the same, allowing for creative solutions that satisfy each client. This ... Proven professional experience with both client/server and cloud based (SaaS) applications and ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

Track time on projects and hold clients accountable within their SLA or SOW. * Document all client ... Experience within a growing SaaS and/or software company, preferred. * Able to work hybrid from our ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

Document all client communication in our CRM * Set, communicate, and manage project plans and ... SaaS implementation experience, highly preferred  * Experience in Construction, Financial ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

Document all client communication in our CRM * Set, communicate, and manage project plans and ... Experience within a growing SaaS and/or software company, preferred * Able to work hybrid from our ...

Ooma

Implementation Specialist

To successfully on-board a customer, you must be able to seamlessly coordinate project ... preference in a SaaS or Customer Service Call Center environment * Knowledge of networking ...

Redfish Recruiting

Implementation Specialist

You will be responsible for managing project timelines, tracking deliverables, facilitating ... or SaaS implementations is advantageous but not required. * Proactive, self-motivated work style ...

RevSpring, Inc.

Implementation Specialist

Livonia, MI · On-site

The Implementation Specialist combines strong project management skills, technical aptitude, and ... Experience implementing software solutions, SaaS platforms, or customer communication technologies ...

Togetherwork

Implementation Specialist

Austin, TX · On-site

Implementation Specialist Work Authorization Notice: Candidates must be authorized to work in the ... project management, or related customer-facing SaaS role. * Proven experience managing multiple ...

Karbon

Implementation Specialist

Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

Versaterm

Implementation Specialist

Mesa, AZ

The Role The Implementation Specialist leads complex client implementations of Versaterm public ... SaaS environments is preferred. * Deep understanding of software implementation lifecycle, project ...

Karbon

Implementation Specialist

Arizona City, AZ · Remote

Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ... About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ...

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Saas Project Implementation Specialist information

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How much do saas project implementation specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for saas project implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What are popular job titles related to Saas Project Implementation Specialist jobs?

For Saas Project Implementation Specialist jobs, the most frequently searched job titles are:

Infographic showing various Saas Project Implementation Specialist job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 65% Physical, 5% Hybrid, and 30% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

Atlanta, GA • On-site

Incident IQ
IT Services • 51 - 200 employees
Learn more about Incident IQexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Lead and manage client onboarding projects for Incident IQ cloud software products and related services from after sale to go-live

  • Serve as a primary point of contact between clients and support teams to communicate project status, manage expectations, and handle escalated issues

  • Provide assistance with implementation tasks including installation, configuration, training, and support during the initial implementation period

Job description

Company Overview:

About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.

Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality.

Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

Implementation Specialist Overview:

The Implementation Specialist is the subject matter expert who works directly with our K-12 School District clients to understand detailed client needs in order to deliver a tailored Incident IQ Platform solution while managing expectations, timelines, and resources. The Implementation Specialist coordinates communications and activities between internal teams and clients and is critical to the overall success of every project. No two projects are the same, allowing for creative solutions that satisfy each client.

This position is responsible for executing and overseeing the project management activities related to the implementation of cloud software and services for new clients and providing ongoing support.

We look for excellent communication, time management, and organization skills with the ability to juggle multiple personalities and projects. You must have a strong technical aptitude and a good understanding of hardware, software, mobile and networking technologies and a passion for customer satisfaction.

Implementation Specialist Responsibilities: 

  • Lead and manage Client Onboarding projects for Incident IQ cloud software products and related services from after sale to go-live
  • Serve as a primary point of contact between clients and the support team during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated issues.
  • Communicate directly with the client to manage expectations, scope changes, and monitor client contributions to the project
  • Maintain documentation and record project status updates using internal tools to track progress against milestones and identify any items holding up further implementation. 
  • Provide assistance with implementation tasks including installation, configuration to meet client preferences, training, and support for the initial implementation period
  • Manage multiple/simultaneous implementation projects
  • Recognize opportunities for process improvement and provide input for proper implementation
  • May participate in special projects or other duties as assigned

Implementation Specialist Requirements:

  • Bachelor's Degree or global equivalent in a related discipline.
  • 1 to 3 years of related professional customer experience; prefer SaaS Customer Success
  • Basic planning/organizational skills and techniques
  • Basic analysis and problem solving skills
  • Excellent verbal and written communication skills including both inbound and outbound phone calls and general proficiency in business writing
  • Ability to communicate and develop relationships with all levels of the organization
  • Resourceful, flexible, adaptable and ability to work well with limited direction and oversight
  • Professional and confident presence with a consultative, customer-focused attitude
  • Strong sense of ownership and the ability to manage multiple independent projects simultaneously
  • Proven professional experience with both client/server and cloud based (SaaS) applications and services
  • Possess strong technical aptitude and experience working with enterprise-class business software solutions
  • Excellent computer skills including proficiency with Microsoft Office applications, SaaS applications, and webinar or conference/meeting applications.
  • Proven professional experience with project management, including scheduling of tasks and management of small to mid-sized projects

What makes Incident IQ different: 

  • We facilitate whole-person growth where employees can develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone's opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

Incident IQ is an Equal Opportunity Employer