Executive Protocol Officer Jobs in Raleigh, NC (NOW HIRING)

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

With a solid understanding of the operations, business practices, strategies, and goals of the system this position is responsible for providing executive level support to UNC Health Care System's Executive Suite (CEO's/Dean's Office and/or Executive Office). Position will be responsible for providing leadership to manage effective systems and protocols under the supervision of the Manager Executive Office and serves as the primary interface for the Executive Suite. Position typically works directly with members of Senior Leadership of the Healthcare system/School of Medicine. 

The ideal candidate will be comfortable working in a fast-paced, highly visible executive environment, managing multiple priorities and competing deadlines while exercising a high degree of discretion and professional judgment. While healthcare experience is a plus, it is not required. Preference will be given to candidates who have experience directly supporting C-suite or senior executive leaders within a medium-to-large organization, particularly those who have managed complex executive calendars, sensitive communications, high-level meetings, and multiple competing priorities. This position is designated as onsite in Chapel Hill, North Carolina and requires daily onsite presence to effectively support executive leadership and department operations.

Responsibilities:
1. Provides research and analysis to prepare briefing materials for the Executive Suite. Manages multiple tasks with competing deadlines. Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
2. Responds to routine and non-routine inquiries regarding system operations, policies, and procedures. Forward situations and issues to the appropriate staff members for resolution.
3. Performs and/or oversees a wide range of special projects or assignments that are highly sensitive or complex in nature, requiring a high level of independence and initiative in execution and implementation.
4. Makes high-level contacts of a sensitive nature regarding routine & non-routine issues internally and externally requiring a high degree of discretion and diplomacy and time sensitivity. Understands the systems goals and priorities of the executive, in order to prioritize issues according to urgency.
5. This position carries out managing each of the Search Committees that are responsible for the identification and recruitment of each new leader for the School of Medicine and Health Care System Senior Leadership (e.g. Department Charis, Center and Program Directors, and Senior Leadership for SOM/HCS).
6. For SOM only: This position provides oversight for five-year reviews that must be carried out for each senior leader within the School of Medicine (e.g. Department Chairs and Center/Program Directors).
7. Assist the Secretary to the UNC Health Care Board of Directors with the planning and preparations for the HCS Board meetings. May be assigned to one of the specific standing committees of the HCS Board as lead administrative staff, reporting to the Secretary of the UNC Health Care Board of Directors.
8. Plans, coordinates and ensures the Executive's schedule is followed and respected. Provides gatekeeper and gateway role, creating win-win situations for direct access to the Executive's time and office. Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the President, some of which may have organizational impact.
9. Prepares and edits complex presentations, charts, and other written correspondence that best depicts content of intended message to internal and external stakeholders. May supervise subordinate clerical staff.
10. May supervise subordinate clerical staff. Trains staffs on tasks and ensures they are trained for their specific roles. Coordinates job rotation and cross-training. Helps team understand performance targets and goals.

Other information:
Education Requirements:
Bachelor's degree in an appropriate discipline or equivalent.
Licensure/Certification Requirements:
No licensure or certification required.
Professional Experience Requirements:
If Bachelor's degree: Three (3) years of experience in an administrative support role and/or projects-related role.
If Associate's degree: Seven (7) years of experience in an administrative support role and/or projects-related role.
If High School or GED: Eleven (11) years of experience in an administrative support role and/or projects-related role.
Knowledge/Skills/and Abilities Requirements:
Advanced proficiency in Microsoft PowerPoint, Excel, and Word preferred.

Legal Employer: STATE

Entity: Shared Services

Organization Unit: UNC HCS Administration

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $28.87 - $41.50 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.