Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
Technical Writer
Hoboken, NJ · On-site
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
Technical Writer
Hoboken, NJ · On-site
Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. * Communicate complex technical details to audiences of ...
Reinforce training effectiveness by aligning knowledge base content, quality feedback, and observed performance trends with training objectives Quality Assurance Execution: Conduct structured quality ...
Reinforce training effectiveness by aligning knowledge base content, quality feedback, and observed performance trends with training objectives Quality Assurance Execution: Conduct structured quality ...
Test Automation Engineering Manager, Biomedical Knowledge Base, QDI
Redwood City, CA · On-site
$56.25 - $74.50/hr
You will be part of a collaborative, cross-functional team of content scientists, knowledge ... In combination with our Knowledge Base, we use semantic technologies and other computational ...
Test Automation Engineering Manager, Biomedical Knowledge Base, QDI
Redwood City, CA · On-site
$56.25 - $74.50/hr
You will be part of a collaborative, cross-functional team of content scientists, knowledge ... In combination with our Knowledge Base, we use semantic technologies and other computational ...
Provide constant communication between the internal teams and client; operate as the liaison between stakeholders/client and internal leadership to support knowledge base content creation and ...
Quick apply
Provide constant communication between the internal teams and client; operate as the liaison between stakeholders/client and internal leadership to support knowledge base content creation and ...
Test Automation Engineering Manager, Biomedical Knowledge Base, QDI
$56.25 - $74.50/hr
You will be part of a collaborative, cross-functional team of content scientists, knowledge ... In combination with our Knowledge Base, we use semantic technologies and other computational ...
Test Automation Engineering Manager, Biomedical Knowledge Base, QDI
$56.25 - $74.50/hr
You will be part of a collaborative, cross-functional team of content scientists, knowledge ... In combination with our Knowledge Base, we use semantic technologies and other computational ...
Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ... executive workflow tracking systems. * Technical Knowledge: Documented proficiency utilizing ...
Quick apply
Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ... executive workflow tracking systems. * Technical Knowledge: Documented proficiency utilizing ...
Product Marketing Manager (PMM)
Durham, NC · On-site
$148K/yr
Experience creating and managing knowledge base content or support documentation. Strong understanding of SaaS go-to-market motion and cross-functional collaboration. Proven ability to synthesize ...
Product Marketing Manager (PMM)
Durham, NC · On-site
$148K/yr
Experience creating and managing knowledge base content or support documentation. Strong understanding of SaaS go-to-market motion and cross-functional collaboration. Proven ability to synthesize ...
Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ... executive workflow tracking systems. * Technical Knowledge: Documented proficiency utilizing ...
Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ... executive workflow tracking systems. * Technical Knowledge: Documented proficiency utilizing ...
Oversees the creation and maintenance of process documentation, workflows, and knowledge base content to increase employee and manager self-service and reduce inquiry volume * Partnering with the ...
Quick apply
Oversees the creation and maintenance of process documentation, workflows, and knowledge base content to increase employee and manager self-service and reduce inquiry volume * Partnering with the ...
Level 2 Helpdesk Technician
Saint Louis, MO · On-site
$19 - $25.50/hr
Strong communication skills - must be able to speak with executive leadership Preferred (Nice to ... Experience creating and maintaining SOPs, job aids, and knowledge base content * Experience ...
Level 2 Helpdesk Technician
Saint Louis, MO · On-site
$19 - $25.50/hr
Strong communication skills - must be able to speak with executive leadership Preferred (Nice to ... Experience creating and maintaining SOPs, job aids, and knowledge base content * Experience ...
2X Content & Compliance Analyst (Remote)
Washington, DC · On-site +1
Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ... executive workflow tracking systems. * Technical Knowledge: Documented proficiency utilizing ...
2X Content & Compliance Analyst (Remote)
Washington, DC · On-site +1
Knowledge Base Upkeep: Maintain, index, and organize the central repository of Standard Operating ... executive workflow tracking systems. * Technical Knowledge: Documented proficiency utilizing ...
AI Knowledge Manager
Raleigh, NC · On-site
The AI Knowledge Manager will ensure content in Bandwidth's Support Center and internal knowledge base is accurate and current, managing the full knowledge supply chain and enhancing AI performance ...
AI Knowledge Manager
Raleigh, NC · On-site
The AI Knowledge Manager will ensure content in Bandwidth's Support Center and internal knowledge base is accurate and current, managing the full knowledge supply chain and enhancing AI performance ...
Clinical Pharmacist
$112K - $134K/yr
The role will require researching source pharmaceutical information, making detailed observations, analyzing source content and interpreting results for possible inclusion within knowledge base ...
Clinical Pharmacist
$112K - $134K/yr
The role will require researching source pharmaceutical information, making detailed observations, analyzing source content and interpreting results for possible inclusion within knowledge base ...
Document resolutions and contribute to the improvement of knowledge base content, support articles, and FAQs based on recurring issues. * Support user onboarding and basic training activities on ...
Document resolutions and contribute to the improvement of knowledge base content, support articles, and FAQs based on recurring issues. * Support user onboarding and basic training activities on ...
HR Shared Services Manager
Charlotte, NC · On-site
Oversees the creation and maintenance of process documentation, workflows, and knowledge base content to increase employee and manager self-service and reduce inquiry volume * Partnering with the ...
HR Shared Services Manager
Charlotte, NC · On-site
Oversees the creation and maintenance of process documentation, workflows, and knowledge base content to increase employee and manager self-service and reduce inquiry volume * Partnering with the ...
Customer Service Specialist (Ecommerce) (Remote)
San Francisco, CA · On-site +1
$20 - $26.25/hr
Create and refine response templates and knowledge base content * Train and improve AI responses to match brand voice * Monitor performance and suggest improvements to reduce support volume ...
Customer Service Specialist (Ecommerce) (Remote)
San Francisco, CA · On-site +1
$20 - $26.25/hr
Create and refine response templates and knowledge base content * Train and improve AI responses to match brand voice * Monitor performance and suggest improvements to reduce support volume ...
Customer Service Specialist (Ecommerce) (Remote)
San Francisco, CA · Remote
$20 - $26.50/hr
Create and refine response templates and knowledge base content * Train and improve AI responses to match brand voice * Monitor performance and suggest improvements to reduce support volume ...
Customer Service Specialist (Ecommerce) (Remote)
San Francisco, CA · Remote
$20 - $26.50/hr
Create and refine response templates and knowledge base content * Train and improve AI responses to match brand voice * Monitor performance and suggest improvements to reduce support volume ...
Clinical Pharmacist
Carmel, IN · On-site
$112K - $134K/yr
The role will require researching source pharmaceutical information, making detailed observations, analyzing source content and interpreting results for possible inclusion within knowledge base ...
Clinical Pharmacist
Carmel, IN · On-site
$112K - $134K/yr
The role will require researching source pharmaceutical information, making detailed observations, analyzing source content and interpreting results for possible inclusion within knowledge base ...
Travel & Expense Admin
Palo Alto, CA · On-site
$21.25 - $28.50/hr
Maintain policy and knowledge base content: FAQ updates in Confluence / Rovo KB, Travel & Expense Policy and Business Purchase Policy maintenance, country appendix upkeep, and changelog management.
Travel & Expense Admin
Palo Alto, CA · On-site
$21.25 - $28.50/hr
Maintain policy and knowledge base content: FAQ updates in Confluence / Rovo KB, Travel & Expense Policy and Business Purchase Policy maintenance, country appendix upkeep, and changelog management.
Executive Knowledge Base Content information
See salary details
$26.5K - $40.8K
11% of jobs
$40.8K - $55.1K
12% of jobs
$56.8K is the 25th percentile. Wages below this are outliers.
$55.1K - $69.5K
22% of jobs
The median wage is $77.4K / yr.
$69.5K - $83.8K
10% of jobs
$83.8K - $98.1K
9% of jobs
$98.1K - $112.4K
11% of jobs
$114.6K is the 75th percentile. Wages above this are outliers.
$112.4K - $126.7K
11% of jobs
$126.7K - $141K
4% of jobs
$141K - $155.4K
11% of jobs
$155.4K - $169.7K
0% of jobs
$169.7K - $184K
1% of jobs
$26.5K
$93.6K
$184K
How much do executive knowledge base content jobs pay per year?

Job description
Company Mission
At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world.
We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission.
About the Role
Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS serving small sports, fitness, and activity organizations. Additionally, the ideal candidate will help with internal technical documentation and the documentation of developer requirements in Jira. We are seeking an experienced technical writer who is passionate about our mission with strong attention to detail and a track record of efficiently delivering exceptional knowledge base content. It's a bonus if you have experience being part of scrum processes and are able to provide references who can confirm that you write incredibly clear and comprehensive Jira tickets.
Tasks, Duties, Responsibilities
- Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles.
- Communicate complex technical details to audiences of highly variable skill levels.
- Communicate complex developer requirements to our team of developers in he form of thorough and clear Jira tickets.
- Assist in creation of onboarding guides (userpilot/appcues).
- Knowledge, Skills, Competencies
- Experience in planning, leading, directing, and managing the build out of great knowledge bases for SAAS products. Please share the links to knowledge bases you have worked on including precisely what you did as part of the knowledge base build out and upkeep
- Strong ability and proficiency writing and communicating with the english language.
- Familiarity with using front-end online publishing languages including HTML, CSS, AWS preferred.
- Familiarity with using back-end online publishing languages including python, experience with django preferred but not required
- Knowledge of UI/UX terminology.
- Ability to work independently and collaboratively in a fast-paced team environment.
Benefits
- 401(k) and 401(k) matching
- Paid Time Off
- Health Reimbursement Account (HRA)
- Paid Travel Opportunities