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Executive Knowledge Base Content Jobs (NOW HIRING)

EBizCharge

Technical Writer I

Irvine, CA · On-site

Maintain and improve Knowledge Base content to ensure information is accurate, consistent, easy to find, and aligned with product changes. * Test and verify the AI chatbot feature to help ensure it ...

API, LLC

AI Knowledge Base Coordinator

West Lake Hills, TX · On-site

$17 - $22/hr

You have experience in Knowledge Management, Content Strategy, or Operations. You love creating order out of chaos and building processes that stay fixed. * Non-Technical but Tech-Savvy: You don't ...

Wellpath

Clinical Support Trainer

Waterbury, VT · On-site

The trainer documents support cases, identifies process improvements, and creates knowledge base content for issue resolution. They also respond to user inquiries, ensure the confidentiality of ...

4pconsultinginc

Technical Writer 1

Birmingham, AL · On-site

Write, edit, and review technical documentation, user guides, and knowledge base content for ... Executive Summaries: Translate technical concepts into clear, actionable one-pagers and executive ...

NSS

Knowledge Manager

Arlington, VA · On-site

... knowledge base. * Create, maintain documents to ensure the data is accurate and easily retrievable contributing to the effective content organization and retrieval processes within a SharePoint ...

NSS

Knowledge Manager

Arlington, VA · On-site

... knowledge base. * Create, maintain documents to ensure the data is accurate and easily retrievable contributing to the effective content organization and retrieval processes within a SharePoint ...

AAC

Technical Writer

Vienna, VA

Develops high-quality technical documentation, SOPs, user guides, training materials, and knowledge base content to support IT operations. This role ensures complex technical information is clearly ...

Redolent, Inc

Technical Writer

Dallas, TX · Remote

Primary Responsibilities Write and edit end-user and internal-user knowledge base content describing Walmart Business Services and troubleshooting processes. Collaborate with Walmart Business ...

Randall Reilly

Client Onboarding Specialist

... executive briefings, and customer meetings. * Continuously improve training content based on ... Experience writing customer-facing documentation, knowledge base content, or user guides. Specific ...

Texas Sports Academy Main

AI Quality Analyst

... knowledge base content (Markdown files, WRONG/RIGHT examples) - Run test suites to verify fixes and catch regressions - Maintain and expand the knowledge base as our program evolves This is NOT a ...

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Executive Knowledge Base Content information

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$26.5K

$93.6K

$184K

How much do executive knowledge base content jobs pay per year?

As of Jul 6, 2026, the average yearly pay for executive knowledge base content in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Executive Knowledge Base Content jobs? Cities with the most Executive Knowledge Base Content job openings:
What are the most commonly searched types of Knowledge Base Content jobs? The most popular types of Knowledge Base Content jobs are:
What states have the most Executive Knowledge Base Content jobs? States with the most job openings for Executive Knowledge Base Content jobs include:
Executive Knowledge Base Content jobs near you
Infographic showing various Executive Knowledge Base Content job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.
Technical Writer I

Technical Writer I

EBizCharge

Irvine, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees tremendous learning opportunities, career growth potential, and a dynamic work environment.
We're looking for a Technical Writer to join our Technical Publications team. In this role, you will create, maintain, and improve customer-facing and internal documentation that helps users understand, configure, and use our products successfully.
The ideal candidate is a strong writer who can turn complex product information into clear, accurate, user-focused content. Exposure to software, integrations, payments, APIs, or technical documentation is highly preferred, but not required. We are also open to candidates who are curious, detail-oriented, and able to learn complex products quickly.
This role will support product documentation, release documentation, Knowledge Base content, and validation of our AI chatbot feature.
Responsibilities
  • Create and maintain internal and external documentation for multiple audiences, including user guides, Knowledge Base articles, release notes, troubleshooting content, and process documentation.
  • Work closely with multiple teams and subject matter experts to gather and validate information.
  • Translate product behavior, workflows, configuration steps, and technical concepts into clear, practical documentation.
  • Maintain and improve Knowledge Base content to ensure information is accurate, consistent, easy to find, and aligned with product changes.
  • Test and verify the AI chatbot feature to help ensure it returns accurate, helpful, and relevant responses based on available Knowledge Base content.
  • Identify documentation gaps and recommend improvements to content structure, usability, and discoverability.
  • Follow established style guides, templates, terminology, and content standards.
  • Manage multiple documentation assignments across product releases and ongoing updates.

Qualifications
  • 1+ years of experience writing documentation, procedural materials, support content, training content, or similar materials for multiple audiences preferred.
  • Excellent writing, editing, proofreading, and communication skills.
  • Ability to explain complex information clearly and concisely.
  • Strong attention to detail and commitment to accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Positive attitude and willingness to learn new products, tools, and workflows.
  • Bachelor's degree in a relevant field preferred but not required.
  • Experience writing technical, product, software, support, training, or process documentation.
  • Exposure to software products, integrations, APIs, payment systems, implementation workflows, or similar technical environments.
  • Experience maintaining Knowledge Base content.
  • Experience testing, validating, or reviewing chatbot, AI assistant, or self-service support responses.
  • Familiarity with software release cycles or Agile/Scrum environments.
  • Working fully onsite is required.

Benefits
  • 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match.
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Type: Full-time
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.

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