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Executive Desktop Support Jobs in Indiana (NOW HIRING)

Neumo

Software Development Manager (On-Site)

Fort Wayne, IN · On-site

$122K - $161K/yr

Build and maintain WinForms desktop applications, including the SST client * Build and support web ... Experience working cross-functionally with product, operations, and executive stakeholders ...

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Executive Desktop Support information

See Indiana salary details

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$31

How much do executive desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for executive desktop support in Indiana is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Executive Desktop Support vs Desktop Support Specialist?

AspectExecutive Desktop SupportDesktop Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate executives, high-level officesGeneral office, multiple departments
Employer & IndustryLarge corporations, executive teamsVarious industries, IT support teams
Search & Comparison IntentRole focused on executive support, specializedGeneral desktop support, broader scope

Executive Desktop Support professionals focus on providing specialized technical assistance to high-level executives, often requiring discretion and advanced skills. Desktop Support Specialists handle a wider range of user issues across departments. While both roles require similar certifications, Executive Desktop Support emphasizes confidentiality and executive-level service, whereas Desktop Support Specialists serve a broader user base.

What are the key skills and qualifications needed to thrive as an executive desktop support specialist, and why are they important?

To thrive as an Executive Desktop Support specialist, you need deep expertise in troubleshooting hardware, software, and networking issues, along with a solid understanding of Windows and macOS environments, typically supported by relevant IT certifications like CompTIA A+ or Microsoft certifications. Familiarity with enterprise tools such as Microsoft 365, remote desktop applications, and ticketing systems is essential. Outstanding communication, discretion, and the ability to remain calm under pressure are vital soft skills for supporting high-level executives. These capabilities ensure quick, reliable technical support, maintaining productivity and confidentiality for top-level stakeholders.

What unique challenges might I face as an executive desktop support specialist compared to general IT support roles?

In an Executive Desktop Support role, you'll often support high-level executives who require prompt, discreet, and tailored assistance. This means addressing urgent technical issues with minimal disruption, ensuring confidentiality, and sometimes adapting to non-standard schedules. You'll need excellent communication skills, a proactive approach, and the ability to maintain composure under pressure, as executives may expect immediate, seamless solutions. Collaboration with other IT teams is common, especially for complex troubleshooting or ensuring secure access to sensitive information.

What is executive desktop support?

Executive Desktop Support refers to specialized IT support services provided to high-level executives within an organization. This role focuses on delivering prompt, personalized technical assistance for hardware, software, and mobile devices, often handling sensitive information and urgent requests. Executive Desktop Support professionals ensure that executives' technology needs are met efficiently, allowing them to operate smoothly and securely. They may also provide after-hours support and coordinate with other IT teams for complex issues.
What are the most commonly searched types of Desktop Support jobs in Indiana? The most popular types of Desktop Support jobs in Indiana are:
What are popular job titles related to Executive Desktop Support jobs in Indiana? For Executive Desktop Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Executive Desktop Support jobs in Indiana look for? The top searched job categories for Executive Desktop Support jobs in Indiana are:
What cities in Indiana are hiring for Executive Desktop Support jobs? Cities in Indiana with the most Executive Desktop Support job openings:
Executive Desktop Support jobs near you

Software Development Manager (On-Site)

Neumo

Fort Wayne, IN • On-site

$122K - $161K/yr

Full-time

Re-posted 12 days ago

Job description

Job Summary:

We are seeking a Software Development Manager to lead a team of 5–6 developers and 2 QA Technicians in building and maintaining software for DMV services kiosks — and you will be one of the developers. This is a true player-coach role where you spend equal time writing and reviewing code alongside your teammates as you do managing people, process, and roadmap.

This role is as much about serving your team as it is about delivering software. We are looking for a servant leader who removes obstacles, fosters growth, builds trust, and empowers developers to do their best work. You will lead by example, stay technically engaged, and create an environment where the team can thrive.

A key strategic priority for this team is the migration of existing kiosk applications to Microsoft Azure Cloud. The SDM will play a central role in planning and driving that initiative while ensuring the stability and reliability of current production systems.

This position reports to the Director of Software Development and collaborates closely with the product team, technical operations, and cross-functional stakeholders.

Duties and Responsibilities:

  • Lead, mentor, and develop a team of 5–6 software engineers (of which you are one) and 2 QA Technicians, fostering a culture of accountability, collaboration, and continuous improvement
  • Act as a servant leader — prioritize removing blockers, supporting your team’s growth, and creating conditions for them to succeed
  • Conduct regular one-on-ones, provide constructive feedback, and support career development for each team member
  • Facilitate code reviews and uphold engineering standards across the team
  • Partner with the Director of Software Development to align team priorities with business goals
  • Collaborate with the product team and technical operations to plan and deliver high-quality releases
  • Write, review, and maintain production code using VB.NET and C#
  • Contribute to the design and optimization of SQL Server queries and data access patterns
  • Build and maintain WinForms desktop applications, including the SST client
  • Build and support web applications using C# / ASP.NET, including Web Forms, Web API, .NET MVC, and RESTful APIs
  • Lead the technical planning and execution of the Azure Cloud migration initiative, including Vue.js-based front-end modernization
  • Troubleshoot and resolve complex production issues across database, backend, and UI layers
  • Make architectural decisions that balance pragmatism with long-term maintainability


Education and Experience:

  • 7+ years of professional software development experience
  • 2+ years in a team lead, tech lead, or management role
  • Experience leading or contributing to cloud migration initiatives
  • Experience working in complex, multi-system or legacy-integrated environments
  • Strong hands-on experience with VB.NET and C# in production environments
  • Strong experience with SQL Server, including query optimization and performance tuning
  • Experience with SPA, .NET MVC, Web Forms, Windows Services, and WinForms application development
  • Experience with Microsoft Azure Cloud architecture and development
  • Experience working on systems where performance and reliability are critical to business operations
  • Experience leveraging modern AI-assisted development tools (e.g., Claude Code, Cursor, Microsoft Copilot)
  • Experience with UWP
  • Experience modernizing legacy systems or working in hybrid environments
  • Experience with automated testing frameworks (Selenium, Playwright)
  • Familiarity with CI/CD pipelines
  • Experience working in regulated or compliance-driven environments (e.g., PCI)
  • Experience with devices like printers and credit card readers
  • Experience working cross-functionally with product, operations, and executive stakeholders

Knowledge, Skills and Abilities:

  • Technology Stack
    • VB.NET
    • C#
    • Visual Studio 2022
    • ASP.NET – Web Forms, Web API, MVC, and RESTful Services
    • .NET Framework 4.8 & .NET Core
    • WinForms
    • Vue.js
    • Azure Cloud
    • SQL Server
  • Proven ability to balance technical contributions with people management responsibilities
  • Strong written and verbal communication skills
  • Ability to contribute meaningfully to code while also leading a team
  • Develop a strong command of the current kiosk application portfolio within the first 90 days
  • Establish trust and strong working relationships with each member of the development team
  • Actively contribute to the Azure cloud migration planning and execution
  • Independently deliver technical solutions involving VB.NET, C#, and SQL Server
  • Identify and address team process improvements that increase delivery quality and velocity
  • Serve as a reliable partner to the Director of Software Development, product team, and technical operations
  • Demonstrated servant leadership approach — you lead by serving your team, not directing from above
  • Strong coaching and mentoring skills with a genuine investment in others’ success
  • Ability to build trust, resolve conflict, and maintain team morale through challenges
  • Demonstrated understanding of system quality attributes, including:
    • Reliability
    • Scalability
    • Security
    • Maintainability


Work Environment:

  • Office setting with a moderate noise level.
  • The employee will work at an individual workstation, using a telephone and computer.


Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.