Executive Assistant Operations Manager Jobs in Michigan

Job Description

Title: Executive Administrative Assistant                        Reports To: CEO

Department: Executive/Corporate                                 FLSA Status: Exempt

Pay Band/Salary: Exempt, $63,000-$82,000

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The North Group (TNG) is a trusted global provider of security risk management solutions, known for its holistic approach to security services and advanced risk management consulting. TNG leverages cutting edge technology and industry best practices to deliver tailored strategies that address the unique challenges facing any organization or family. From security assessments, training, monitoring to protective services, TNG can provide around the clock support to help you secure your world 24/7. Our mission is to safeguard individuals, organizations, and assets through proactive, intelligence driven solutions. 

Job Summary: 

The Executive Administrative Assistant provides high-level administrative and operational support to the CEO of The North Group. This role serves as a critical liaison between the CEO, leadership team, clients, and external partners, ensuring seamless communication and execution of priorities. This role is highly adaptable, professional, and thrives in a fast-paced, dynamic environment. This Executive Administrative Assistant acts as the organizational backbone of the leadership team managing schedules, tracking key initiatives, and ensuring accountability across multiple stakeholders while handling sensitive and confidential information with discretion.

Essential Functions: 

·       Manage the CEO’s complex calendar, including scheduling meetings, prioritizing commitments, and resolving conflicts

·       Coordinate and prepare for meetings by developing agendas, taking detailed notes, and tracking action items to completion

·       Serve as a liaison between the CEO, leadership team, clients, and external partners with professionalism and discretion

·       Drive follow-up on open tasks and initiatives across the leadership team to ensure timely execution

·       Organize and maintain confidential files, communications, and records

·       Book and manage travel arrangements, including flights, accommodations, and itineraries

·       Process expense reports and maintain accurate financial documentation on behalf of the CEO

·       Maintains internal CRM and Cloud Storage and any other company accounts by verifying, allocating, and posting data or maintain changes.

·       Assist in planning and coordinating trade shows, conferences, and company events

·       Order and maintain office supplies and support general office operations

·       Anticipate the needs of the CEO and proactively address administrative and operational challenges

·       Support internal communication flow and ensure alignment across leadership priorities

·       Other duties as assigned 

Supervisory Responsibilities:

This position does not have direct supervisory responsibility; however, this position does require the responsibility of coordination across the executive team and broader organization. The Executive Administrative Assistant acts as a central point of accountability, helping guide workflows, communication, and follow-through.

Minimum Qualifications:

·  Strong organizational and time management skills with the ability to manage multiple priorities simultaneously

·  Demonstrated ability to adapt quickly and pivot in a fast-paced, evolving environment

·  Strong problem-solving skills and a proactive mindset

·  Strong interpersonal skills with the ability to navigate varying communication styles and team dynamics

·   High level of professionalism and interpersonal skills

·   Proven ability to handle confidential and sensitive information with discretion

·   Strong written and verbal communication skills

·   Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and scheduling tools

Education & Experience 

·  Associate’s or Bachelor’s degree in Business Administration, Communications, or a related field preferred; equivalent combinations of education and experience will be considered.  

·  3–5 years of relevant experience supporting executives or leadership teams, preferably at the C-Suite level.

·  Prior customer service experience with strong professional communication skills 

Background Prerequisites:

Must undergo and meet company standards for background check, employment verification, reference checks, physical, and controlled substance testing.

Preferred Qualifications:

·  Experience in a professional services or corporate environment preferred

·  Familiarity with project management tools and task tracking systems

·  Experience coordinating corporate events, trade shows, or conferences

Working Conditions and Physical Demands

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

·   Primarily office-based environment

·   Minimal travel required (occasional support for conferences or events)

·   May require extended hours based on CEO and business needs

·   Prolonged periods of sitting at a desk and working on a computer

·  Ability to occasionally lift and carry office materials (up to 20 pounds)

·  Frequent use of standard office equipment such as computers, phones, and printers