Event Operations Manager Jobs in Minnesota (NOW HIRING)

Event Security Manager - Live Events
Lead the Action Behind the Scenes
Are you energized by live events, fast-paced environments, and
leading teams that deliver unforgettable experiences?
BEST Crowd Management is seeking a dynamic Event
Manager to oversee event day operations at a
major venue in Minneapolis, MN. In this role, you'll lead event
supervisors and staff, coordinate operational planning, and
ensure every event runs safely, efficiently, and seamlessly.
If you thrive in environments where no two days are the
same and enjoy being at the center of large-scale events, this
opportunity is for you.
Pay, Benefits, and Work Location:
Competitive Salary: $55,000 - $62,500 / year
Comprehensive Benefits: Enjoy health, dental, and
vision insurance, 401(k) with company match, paid
time off, and more.
Work Location: Based in Minneapolis, MN, you'll be at
the heart of our operations, ensuring security and
safety
What You'll Do
As an Event Operations Manager, you will oversee and
coordinate the execution of event operations while ensuring
exceptional client and guest experiences.
Key Responsibilities
Event Operations Leadership
Coordinate and oversee all aspects of event day
operations
Support operational planning and execution for events
at the venue
Assign and direct work tasks for Event Supervisors,
Event Staff, and Event Security
Ensure all operations meet client expectations and
BEST Crowd Management standards
Team Management
Supervise, coach, motivate, and train Event
Supervisors
Support recruiting, hiring, onboarding, licensing, and
training of event staff
Conduct performance evaluations and provide
recommendations for staff development
Assist with scheduling and workforce coordination
Client & Venue Partnership
Maintain strong relationships with venue leadership
and clients
Respond to client requests and operational needs
during events
Ensure excellent service delivery and customer
satisfaction
Safety & Incident Response
Identify and report operational issues or incidents
during events
Respond to emergencies or operational challenges as
they arise
Assist with incident reporting and investigations when
required
Communicate critical information to leadership and
client partners
Operational Excellence
Support development and implementation of Standard
Operating Procedures
Conduct on-the-job training for staff and supervisors
Ensure operational areas are organized, maintained,
and compliant with company standards
What We're Looking For
Minimum Qualifications
1-3 years of professional experience in event
operations, security, venue operations, or a related field
At least 1 year of customer service, security, or event
operations experience
Strong leadership and team management skills
Excellent communication skills (written and verbal)
Ability to make sound decisions and exercise
professional judgment in fast-paced situations
Ability to pass a background check
Preferred Experience
Event staffing or venue operations
Security operations
Law enforcement, military, or EMS background
Schedule & Availability
This role requires a flexible schedule, including:
Evenings
Weekends
Holidays
Event nights and occasional overnight operations
Candidates must be able to monitor and respond to time-
sensitive communications from clients, staff, and
leadership.
Physical Requirements
This role involves working in active event environments and may
include:
Standing or walking for extended periods (up to 10
hours)
Occasionally lifting, pushing, or pulling up to 45 lbs
Working indoors and outdoors in varying weather
conditions
Occasional climbing, bending, or working in confined
spaces
Why Join BEST Crowd Management?
BEST Crowd Management is a leader in crowd management
and event security services, supporting some of the most
exciting venues and live events across the country.
When you join BEST, you become part of a team that plays a
critical role in creating safe, memorable experiences for
thousands of fans and guests.
Lead teams
Support major events
Build a career in venue and event operations
Apply today and help bring world-class events to life in
Minneapolis.
It is the policy of BEST Crowd Management to provide equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex, national
origin, age, veteran status, or disability in accordance with
applicable federal laws. In addition, BEST Crowd Management
complies with applicable state and local laws governing
nondiscrimination in employment. This policy applies to all
terms and conditions of employment including, but not limited
to hiring, placement, assignment, promotion, termination,
layoffs, recalls, transfers, leaves of absence, compensation,
and training. It is also the policy of BEST Crowd Management
not to honor requests that employees be assigned on the basis
of sex or any other classification protected by law, unless such
request is based on a bona fide occupational qualification for
that assignment.
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