Evening Msp Help Desk Jobs in Rochester, NY (NOW HIRING)

Job Description:
Function of Position:

• Lead engaging campus tours for prospective students and their families
• Provide friendly, informative support at the Admissions Front Desk
• Staff the Information Booth, helping visitors navigate campus and answer questions
• Assist with admissions-related events and outreach activities
• Uphold a professional image by wearing the MCC polo shirt while on duty

This is a Federal Work Study position. Eligible applicants MUST have received prior approval from the Financial Aid Office. If you are unsure of your eligibility, please contact Financial Aid before applying.
Examples of Duties & Responsibilities:

• Greet and assist visitors at the Admissions Front Desk, answering questions and providing accurate information about MCC programs, services, and campus life
• Support Admissions operations, including assembling Admissions folders and stuffing Acceptance Letters for distribution
• Lead welcoming and informative campus tours for prospective students and their families
• Help set up, staff, and break down Admissions events such as Open Houses, Information Sessions, and Orientation activities etc
• Other duties as assigned

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Requirements:
Required Qualifications:

• Applicants must be Federal Work Study eligible (you can confirm your eligibility with a Financial Aid representative)
• Be currently enrolled at Monroe Community College and in good academic and judicial standing
• Demonstrate reliability and professionalism in all responsibilities
• Possess strong interpersonal and customer service skills
• Exhibit punctuality and maintain a consistent work schedule
• Reliable Transportation
• Wear the MCC polo and name tag during all work assignments to uphold a professional appearance

Preferred Qualifications:

• Previous experience in customer service, public speaking, or peer mentoring
• Familiarity with MCC's programs, services, and campus resources
• Enthusiastic, outgoing personality with a passion for helping others
• Comfort speaking to small or large groups during campus tours or events
• Willingness to work evening and weekend events as needed
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:
Pay Rate: $15.50/hour
Hours per week: Up to 20 hours/week
Non-Discrimination - https://www.monroecc.edu/diversity/notice-of-non-discrimination/
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. MCC provides equal access to the Boy Scouts and other designated youth groups.
Annual Campus Security & Fire Safety Report - https://www.monroecc.edu/fileadmin/SiteFiles/GeneralContent/depts/pstd/documents/Final_ASFSR.pdf
Application Instructions: