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Evening Msp Help Desk Jobs in Bronx, NY (NOW HIRING)

Benton Partners

Help Desk Analyst x2

Manhattan, NY · On-site

$22.50 - $30.75/hr

They used to outsource these jobs to an MSP and now bringing things in house. MUST have scripting ... help desk their whole career (i.e. a Windows engineer etc)

Mavis Tire Supply

Help Desk Dispatcher

White Plains, NY

$41K - $52K/yr

Qualifications Experience: 1-3 years of experience in an IT Help Desk, Managed Service Provider (MSP) environment, or a similar service coordination/dispatch role. Key Performance Indicators (KPIs ...

Mavis Tire Supply

Help Desk Dispatcher

White Plains, NY · On-site

$41K - $52K/yr

Qualifications Experience: 1-3 years of experience in an IT Help Desk, Managed Service Provider (MSP) environment, or a similar service coordination/dispatch role. Key Performance Indicators (KPIs ...

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How much do evening msp help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for evening msp help desk in Bronx, NY is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening MSP Help Desk technician, and why are they important?

To thrive as an Evening MSP Help Desk technician, you need a solid understanding of IT troubleshooting, networking basics, and customer service, often backed by a relevant associate degree or certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems (such as ConnectWise or ServiceNow), and common operating systems is typically required. Strong communication, patience, and problem-solving skills help distinguish top performers in this role. These skills and qualities are crucial for providing timely, effective support to clients and maintaining high satisfaction during evening hours when issues can be urgent.

What are some common challenges faced by Evening MSP Help Desk professionals, and how can they be managed?

Evening MSP Help Desk professionals often encounter unique challenges such as handling urgent after-hours support requests, managing limited on-site resources, and prioritizing issues with reduced staff. Effective communication and strong troubleshooting skills are essential in this role, as technicians must resolve issues remotely and sometimes coordinate with daytime teams for follow-up. Staying organized, documenting all actions clearly, and maintaining a calm demeanor under pressure help ensure smooth operations during evening shifts.

What are Evening MSP Help Desk jobs?

Evening MSP Help Desk jobs involve providing technical support and troubleshooting services for clients of a Managed Service Provider (MSP) during evening hours. Professionals in these roles assist with resolving IT issues, answering user queries, and ensuring system uptime outside of standard business hours. They typically handle remote support via phone, email, or ticketing systems and may escalate more complex problems to higher-level technicians. This position is ideal for individuals who prefer working non-traditional hours and have strong problem-solving skills in IT support.
What are the most commonly searched types of Msp Help Desk jobs in Bronx, NY? The most popular types of Msp Help Desk jobs in Bronx, NY are:
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What cities near Bronx, NY are hiring for Evening Msp Help Desk jobs? Cities near Bronx, NY with the most Evening Msp Help Desk job openings:
Evening Msp Help Desk jobs near you
Infographic showing various Evening Msp Help Desk job openings in Bronx, NY as of May 2026, with employment types broken down into 3% Internship, 49% Full Time, 14% Part Time, 31% Contract, and 3% Nights. Highlights an 100% Physical job distribution, with an average salary of $45,167 per year, or $21.7 per hour.

Help Desk Analyst x2

Benton Partners

Manhattan, NY • On-site

$22.50 - $30.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title

Years of experience: 2 - 4 ideally (doesn't want to see people with more than 5) Target compensation: up to 200k ideally (if someone is above this and a rockstar still send but doesn't think help desks guys will be paid that much)

Reason for vacancy: They used to outsource these jobs to an MSP and now bringing things in house.

MUST have scripting experience in both Windows and Powershell MUST have a college degree MUST come from a high stress environment (he wants a hedge fund- no banks or private equity he said.) Non compete and notice period: willing to wait up to 90 days but not more

They are mostly supporting traders who are on Windows, so no need for any Linux experience Sell of the role? It could eventually turn into a Core Infrastructure role for the firm down the line so they won't be stuck in help desk their whole career (i.e. a Windows engineer etc)

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