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Evening Claims Adjuster Jobs (NOW HIRING)

AlphaStaffHCM

Senior Auto Claims Adjuster

Phoenix, AZ · Hybrid

$56/hr

... evening, weekend, and/or holiday work outside normal work hours. * May be assigned CAT deployment ... claims. * Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

Steadily

Sr. Liability Claims Adjuster

Overland Park, KS · On-site

$130K - $150K/yr

Steadily is hiring a Senior Liability Claims Adjuster to help manage our most complex and high ... evening, and weekend work * Request appraisals, estimates, cause & origin reports, and various ...

Steadily

Sr. Liability Claims Adjuster

Overland Park, KS · On-site

$130K - $150K/yr

Steadily is hiring a Senior Liability Claims Adjuster to help manage our most complex and high ... evening, and weekend work * Request appraisals, estimates, cause & origin reports, and various ...

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Evening Claims Adjuster information

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$64.6K

$90K

How much do evening claims adjuster jobs pay per year?

As of Aug 28, 2026, the average yearly pay for evening claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is an evening claims adjuster?

An Evening Claims Adjuster reviews and processes insurance claims during evening hours, often for auto, property, or health insurance. They assess damages, verify policy coverage, and negotiate settlements with claimants or third parties. This role may involve working independently, handling urgent claims, and communicating with customers outside regular business hours. It requires strong analytical skills, attention to detail, and knowledge of insurance policies and procedures.

What does an evening claims adjuster do during a typical work shift?

As an Evening Claims Adjuster, your shift generally starts later in the day and may extend into late evening hours to accommodate customers who need to file claims outside of standard business times. You will handle incoming calls, investigate claims, review documentation, and make coverage determinations, often coordinating with policyholders and occasionally other departments like investigators or field adjusters. While the core duties remain similar to daytime roles, you may encounter a higher volume of urgent claims or work more independently due to reduced in-office staffing during these hours. This schedule often appeals to those seeking flexibility or who excel in less traditional work environments, and can offer unique opportunities to develop problem-solving and autonomy in your decision-making.

What skills and qualifications are needed to be an evening claims adjuster?

Evening Claims Adjusters require strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, often supported by a relevant degree or claims adjusting license. Familiarity with claims management software, online documentation systems, and sometimes specialized certifications (such as AIC or state licensure) is commonly expected. Excellent communication, negotiation abilities, and the capacity to handle stressful or emotionally charged situations are key soft skills. These competencies are crucial for efficiently assessing claims, providing high-quality service to policyholders, and making fair, accurate determinations during evening shifts.

Is an evening claims adjuster a stressful job?

An evening claims adjuster often faces stress due to managing multiple claims, meeting deadlines, and handling complex or high-pressure situations. The job requires strong organizational skills and the ability to work independently during evening hours, which can contribute to stress levels for some individuals.

What hours do evening claims adjusters work?

Evening claims adjusters typically work during late afternoon and evening hours, often from around 2 or 3 PM to 10 or 11 PM, depending on the employer's schedule. They may also be required to handle after-hours or emergency claims, and some positions offer flexible or shift-based schedules to accommodate workload demands.
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Evening Claims Adjuster jobs near you

Senior Auto Claims Adjuster

Phoenix, AZ • Hybrid

AlphaStaffHCM
See more jobs at AlphaStaffHCMexternal

$56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

A client of AlphaStaffHCM™ is searching for an Senior Auto Adjuster- Non-Injury. This insurance client empowers policyholders to achieve financial security through highly competitive products, exceptional service and trusted advice.

Job Description

As a dedicated Senior Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against policyholders to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.


Client offers a flexible work environment with hybrid in the office 3 days per week eligibility after 3 months of in-office tenure, subject to leadership approval and a proven track record of independent work. This position will be based in Phoenix, AZ only. Relocation assistance is not available for this position.


For new hires starting, a signing bonus of $8,000 will be paid in one lump sum (minus applicable taxes) after 45 days of employment.

Key Responsibilities:

  • Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.
  • Negotiates liability for comparative negligence (claimant or adverse carrier).
  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.
  • Analyzes information obtained to establish compliance for regulatory requirements and settlement value.
  • Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.
  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  • Supports policyholders, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  • Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • May serve as an informal resource for team members.
  • Applies proficient knowledge of Auto Physical Damage to adjust claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Must Have Qualifications:

  • High School Diploma or General Equivalency Diploma.
  • 2 years of customer service experience.
  • 2 years of experience handling low to moderately complex auto non injury liability claims.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Experience determining auto liability coverage.
  • Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
  • Ability to organize, analyze, and effectively determine risk and appropriate response. 
  • Successful completion of a job-related assessment may be required.
  • Active Adjuster's License

Nice to Have Qualifications

  • Bachelor's degree
  • 1-2 years recent multi-vehicle claims liability to include comparative negligence
  • Guidewire Claims Center experience
  • Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C)
  • Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits
  • Arbitration/Subrogation knowledge
  • US military experience through military service or a military spouse/domestic partner

Compensation and Perks

  • Salary range: $56,000 - $80,000 - You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
  • Best-in-class benefits to support their physical, financial, and emotional wellness
  • Comprehensive medical, dental and vision plans, 401(k), pension, and life insurance
  • Parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs
  • Career path planning and continuing education to assist employees with their professional goals

Client does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Disclaimers: AlphaStaff, Inc. and the Client are equal employment opportunity employers and do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.