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Evening Call Center Jobs in Boca Raton, FL (NOW HIRING)

Synergistix

Customer Service Specialist

Sunrise, FL · On-site

$16.25 - $21.50/hr

... evening coverage and PTO coverage within the team. Qualifications: * 1-3 years of experience in customer service, call center, or contact center roles. * Strong verbal and written communication ...

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All JobsEvening Call Center JobsEvening Call Center Jobs in Boca Raton, FL

Evening Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do evening call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for evening call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What are Evening Call Center jobs?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

What Are Evening Jobs Working in a Call Center?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an Evening Call Center Representative, and why are they important?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.
More about Evening Call Center jobs
What are the most commonly searched types of Call Center jobs in Boca Raton, FL? The most popular types of Call Center jobs in Boca Raton, FL are:
What are popular job titles related to Evening Call Center jobs in Boca Raton, FL? For Evening Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Evening Call Center jobs in Boca Raton, FL look for? The top searched job categories for Evening Call Center jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Evening Call Center jobs? Cities near Boca Raton, FL with the most Evening Call Center job openings:
Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Call Center Representative

Broward County Tax Collector

Fort Lauderdale, FL • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 hours ago

Job description

Description:


The Broward Constitutional Tax Collector’s Office ensures accountability, transparency, and direct service to the residents of Broward County. Every dollar collected is managed with integrity and efficiency, strengthening public trust and delivering essential services that touch every resident’s life.



Why Join Us?


When you become part of our team, you’ll enjoy:

  • Competitive pay
  • Robust benefits package including: Florida Retirement System (FRS) participation, medical/dental/vision insurance, life insurance and legal services
  • Generous paid time off, including 14 paid holidays
  • Professional training and opportunities for career advancement
  • The reward of serving your community while building a stable career in public service



The Call Center Rep will provide direct service to clients seeking assistance through the phone with their transactional assistance.


Essential Functions


  • Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments.
  • Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports.
  • Maintains current knowledge of TCO product lines and applicable laws and procedures.


Requirements:



Qualifications and Experience


At least 60 college level credit hours and previous experience and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver’s license.


In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.


Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment


Critical Competencies for Success


  • Interpersonal Skills: Strong commitment to client service (internal and external); ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding.
  • Learning: Proactively continues growth by seeking opportunities to learn and practice new skills, puts new concepts and information to use quickly, and adapts easily to statutory changes and interpretation of procedures.
  • Teamwork: Works cooperatively with others, listens and is open to team members’ ideas, offers constructive feedback, and willingly provides assistance.
  • Critical Thinking: Ability to calculate and determine data, and make reasonable judgments about subsequent actions, ability to use a wide variety of reference materials and information, ability to perform mathematical functions including calculation of percentages, and ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances.


Work Conditions


  • Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
  • Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
  • Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.
  • Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions such as rude/irate clients.


This position requires occasional evening hours, and infrequent weekend hours.


Apply