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Online Call Center Jobs in Boca Raton, FL (NOW HIRING)

Napleton Corporate

Call Center Representative

West Palm Beach, FL · On-site

$35K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located at Napleton's new Call Center in Palm Beach Gardens , the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the ...

NATIONAL FLOORS DIRECT INC

Call Center Manager

Boca Raton, FL · On-site

$58K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a highly motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch ...

NATIONAL FLOORS DIRECT INC

Call Center Manager

Boca Raton, FL · On-site

$58K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a highly motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch ...

Northlake CDJR

Call Center Representative

West Palm Beach, FL · On-site

$35K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Representative/Business Development Representative The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative. This is an ...

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All JobsOnline Call Center JobsOnline Call Center Jobs in Boca Raton, FL

Online Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do online call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for online call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is an online call center?

An online call center is a virtual customer service operation where agents handle customer inquiries, support requests, and other communications using internet-based tools rather than working from a physical call center location. Agents may work from home or remote offices and use software to manage calls, chats, and emails. Online call centers are commonly used by companies to provide 24/7 support, improve flexibility, and reduce overhead costs while maintaining high-quality customer service.

What are the key skills and qualifications needed to thrive as an online call center agent?

To thrive as an Online Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and live chat platforms is highly valued. Patience, active listening, and adaptability are essential soft skills that help agents handle diverse customer interactions effectively. These skills and tools are crucial for delivering efficient, high-quality support and ensuring customer satisfaction in a virtual environment.

How does an online call center agent typically collaborate with team members and supervisors?

Online call center agents usually work as part of a larger team where regular communication with supervisors and colleagues is essential. Collaboration often takes place through digital channels such as team chats, video meetings, and shared knowledge bases, allowing agents to quickly share updates, ask questions, and receive feedback. Supervisors provide ongoing support, performance reviews, and training to help agents improve their skills and resolve complex customer issues. This structure helps ensure consistent service quality and fosters a supportive, connected remote work environment.

What is the difference between Online Call Center vs Customer Service Representative?

AspectOnline Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, handling inbound/outbound calls via phone or chatOffice or remote, interacting with customers via phone, email, or chat
Industry UsageCommon in call centers, tech support, sales, and customer service sectorsWidely used across retail, telecom, banking, and service industries

Online Call Center roles focus on managing customer interactions through digital channels like phone and chat, often requiring specific technical setup. Customer Service Representatives provide support across various channels and industries. Both roles require strong communication skills and customer focus, but Online Call Center positions often emphasize remote work and technical proficiency.

Can I work at an online call center from home?

Online call center jobs are often designed to be remote, allowing employees to work from home with a computer and internet connection. These roles typically require good communication skills, a quiet workspace, and sometimes specific software or certifications. Many companies offer flexible schedules for remote call center agents.

What are the most commonly searched types of Call Center jobs in Boca Raton, FL?

The most popular types of Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Online Call Center jobs?

Cities near Boca Raton, FL with the most Online Call Center job openings:

Online Call Center jobs near you
Infographic showing various Online Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Service Call Center

Toyota of Deerfield Beach

Deerfield Beach, FL • On-site

$15 - $19.25/hr

Other

Posted 15 days ago

Job description

Service Center Call Center Agent

As a service center call center agent, you will be responsible to answer incoming phone calls for service appointments and repairs as well as make outbound calls to generate appointments for our service department. This rewarding position is full time, with hourly pay plus a commission at the end of each month based on performance. The work schedule would be five days per week, with Sundays off. We are a very busy Toyota dealership where there is always room to grow and expand with our company. Apply today online.

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