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From Home Call Center Jobs in Boca Raton, FL (NOW HIRING)

OX Floors

Call Center Agent

Deerfield Beach, FL · On-site

$14.50 - $19/hr

The Call Center Agent is responsible for calling warm, pre-generated customer leads -- no cold calling -- to confirm interest and schedule in-home consultations for our outside sales team. This is a ...

OX Floors

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Call Center Agent

Deerfield Beach, FL · On-site

$18 - $20/hr

Position Summary The Call Center Agent is responsible for calling warm, pre-generated customer leads -- no cold calling -- to confirm interest and schedule in-home consultations for our outside sales ...

CCG of South Florida

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Call Center Receptionist

Coral Springs, FL · On-site

$1.2K - $1.4K/yr

The Call Center Receptionist handles incoming and outgoing calls, responds to customer inquiries and making appointments, and routes calls to the appropriate departments. The role requires excellent ...

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All JobsCall Center JobsFrom Home Call Center JobsFrom Home Call Center Jobs in Boca Raton, FL

From Home Call Center information

See Boca Raton, FL salary details

$10

$16

$23

How much do from home call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for from home call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between From Home Call Center vs Customer Service Representative?

AspectFrom Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required SkillsCommunication, problem-solving, computer skillsCommunication, patience, product knowledge
Common CertificationsNone required, but customer service or call center training helpfulNone required, on-the-job training often provided
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support

Both roles involve assisting customers, but From Home Call Center positions are specifically remote, often requiring familiarity with call center software. Customer Service Representatives may work in-office or remotely, with similar skill requirements. The main difference lies in the work setting, with the call center role emphasizing remote work as a key feature.

What are the key skills and qualifications needed to thrive as a from home call center representative?

To thrive as a From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet connectivity are essential technical requirements. Patience, active listening, and resilience help representatives build rapport and handle challenging customer interactions effectively. These skills and qualities ensure excellent customer service, efficient issue resolution, and maintain company reputation in a remote work environment.

What is a from home call center job?

A work from home call center job involves handling customer service, sales, or technical support tasks remotely, usually via phone, chat, or email. Employees use a computer, a reliable internet connection, and sometimes a headset to communicate with customers from their own home. These jobs often require strong communication skills, problem-solving abilities, and sometimes familiarity with specific software or products. Work schedules can be flexible or fixed, depending on the employer. Many companies provide training and support for remote call center agents.

What are some common challenges faced by remote call center agents, and how can they be managed?

Remote call center agents often face challenges such as maintaining focus in a home environment, managing time effectively, and handling technical issues without on-site IT support. To overcome these, it's essential to set up a dedicated, distraction-free workspace, establish a consistent daily routine, and stay proactive with technical troubleshooting. Additionally, agents benefit from regularly communicating with their team and supervisors through virtual meetings and chats to stay connected and supported.
What are the most commonly searched types of Call Center jobs in Boca Raton, FL? The most popular types of Call Center jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for From Home Call Center jobs? Cities near Boca Raton, FL with the most From Home Call Center job openings:
From Home Call Center jobs near you
Infographic showing various From Home Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Call Center Agent

OX Floors

Deerfield Beach, FL • On-site

$14.50 - $19/hr

Other

Posted 8 days ago

Job description

Job Description

Job Description

** Job Title:** Call Center Agent/Manager

** Location:** Stuart, FL (in-office)

** Company:** OX Floors

** About Us**
OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners across Florida and Texas. We're expanding rapidly and looking for motivated Call Center Agents to join our Stuart, FL team.

** Position Summary**
The Call Center Agent is responsible for calling warm, pre-generated customer leads — no cold calling — to confirm interest and schedule in-home consultations for our outside sales team. This is a high-volume, appointment-setting role ideal for someone who is personable, coachable, and comfortable on the phone.

** Key Responsibilities**

  • Call warm inbound/pre-generated leads to confirm interest in a free consultation
  • Follow call scripts and best practices to qualify and convert leads into scheduled appointments
  • Schedule qualified appointments for outside sales representatives
  • Accurately log call outcomes and appointment details in the CRM
  • Meet or exceed daily and weekly dial and appointment-setting targets
  • Maintain a professional, friendly, and consistent phone presence
  • Participate in ongoing coaching and training to improve conversion rates

** Qualifications**

  • Prior call center, appointment-setting, or customer service experience preferred but not required
  • Strong verbal communication skills and a clear, friendly phone voice
  • Comfortable with a high volume of outbound calls to warm leads
  • Basic computer skills; ability to learn CRM/dialer software
  • Reliable, coachable, and goal-oriented
  • High school diploma or equivalent

** Schedule**

  • Full-time and part-time shifts available
  • Call center operates Monday through Sunday — flexible scheduling, including weekend availability
  • In-office position at our Stuart, FL call center

** Compensation**

  • Base hourly rate plus performance-based bonuses for scheduled/issued appointments

** What We Offer**

  • Paid training
  • Clear path for growth into other roles
  • Fast-paced, high-energy team environment

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