ZipRecruiter

Log In

2

Full Time Flow Call Center Jobs in Boca Raton, FL

Sage Dental

Dental Call Center Representative

Boca Raton, FL · On-site

$14.75 - $18.50/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

next page

Showing results 1-20

All JobsFlow Call Center JobsFull Time Flow Call Center JobsFull Time Flow Call Center Jobs in Boca Raton, FL

Full Time Flow Call Center information

See Boca Raton, FL salary details

$28K

$60.6K

$103.9K

How much do full time flow call center jobs pay per year?

As of Sep 7, 2026, the average yearly pay for full time flow call center in Boca Raton, FL is $60,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

What are popular job titles related to Full Time Flow Call Center jobs in Boca Raton, FL?

For Full Time Flow Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Full Time Flow Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Full Time Flow Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Full Time Flow Call Center jobs?

Cities near Boca Raton, FL with the most Full Time Flow Call Center job openings:

Full Time Flow Call Center jobs near you

Call Center Manager

MV Transportation

West Palm Beach, FL • On-site

Full-time

Re-posted 22 days ago

Key responsibilities

  • Oversee all reservations, scheduling, and dispatching operations in the call center.

  • Manage and monitor customer service activities, quality assurance, and call center staff performance.

  • Coordinate trip requests, rescheduling, and act as liaison with staff union and client.

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

86th of 101 rated public transport

Job description

Overview

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities

MV Transportation is seeking aCall Center Managerto oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by company's operating contract. 

Job Responsibilities: 

  • Appropriately staff the call center. 
  • Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. 
  • Monitor and oversee all quality assurance/customer service of all call center staff. 
  • Oversee and monitor ticket store staff. 
  • Oversee passenger trip requests manually or through use of automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. 
  • Oversee when necessary rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies. 
  • Be the direct liaison for the call center staff union. 
  • Act as the direct liaison with the client for the call center and its employees. 
  • Be "on call" during all hours of the call center operations for issues/concerns. 
  • Daily/hourly monitor all system efficiencies and make adjustments when needed. 
  • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. 
  • Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay. 
  • Maintain professional demeanor and appearance. 
  • Maintain attendance within policy. 
  • Handle multiple tasks accurately and effectively. 
  • Additional responsibilities, as assigned.
Qualifications

Talent Requirements: 

  • High School diploma or equivalent. 
  • Must have Trapeze experience. 
  • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required. 
  • Strong customer service skills. 
  • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package. 
  • Knowledge of service area. 
  • Ability to read, write and speak clearly the English language - basic knowledge of Spanish may be required depending on contract location and requirements. 
  • Able to use multi-line phone system and handle multiple tasks concurrently. 
  • Ability to supervise. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment. 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

#appcast

Employment Type: FULL_TIME

What MV Transportation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply