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Full Time Flow Call Center Jobs in Boca Raton, FL

TurboDebt

Sales Representative

Fort Lauderdale, FL · On-site

Join Our Winning Team as a Call Center Sales Rockstar! Are you ready to turn conversations into ... Meet and exceed our clear metrics while enjoying a steady flow of warm leads--no cold calling here!

Miami First Remodeling

Appointment Setter

Oakland Park, FL · On-site

$15/hr (+ commission)

... Call Center Representative compensation: $15 Hourly + 0.5% Commission on sold appt + daily and weekly cash bonuses employment type: full-time experience level: no experience required job title: Call ...

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All JobsFlow Call Center JobsFull Time Flow Call Center JobsFull Time Flow Call Center Jobs in Boca Raton, FL

Full Time Flow Call Center information

See Boca Raton, FL salary details

$28K

$60.6K

$103.9K

How much do full time flow call center jobs pay per year?

As of Sep 7, 2026, the average yearly pay for full time flow call center in Boca Raton, FL is $60,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Flow Call Center vs Customer Service Representative?

AspectFull Time Flow Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, varied
Industry UsageCommon in telecommunications, finance, techCommon across retail, healthcare, services
Job FocusHandling high volume calls, technical support, salesAssisting customers, resolving issues, providing info

Full Time Flow Call Center agents typically work in high-volume, team-based call center environments, focusing on technical support or sales. Customer Service Representatives work in diverse settings, providing direct customer assistance. Both roles require similar credentials and are essential in customer-facing industries, but differ mainly in scope and environment.

What are popular job titles related to Full Time Flow Call Center jobs in Boca Raton, FL?

For Full Time Flow Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Full Time Flow Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Full Time Flow Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Full Time Flow Call Center jobs?

Cities near Boca Raton, FL with the most Full Time Flow Call Center job openings:

Full Time Flow Call Center jobs near you

Scheduler - Patient Navigation Representative for Call Center

Trinity Health

Fort Lauderdale, FL • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Day Shift
Description:
Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals!
Position Summary:
This position requires prior medical scheduling and high-volume call experience.
Holy Cross Medical Group is seeking a detail-oriented, compassionate, and customer-service-driven Call Center Representative to support our physician practices through efficient and accurate appointment scheduling. As the first point of contact for our patients, you will play a pivotal role in ensuring a positive patient experience while meeting performance goals in a fast-paced, high-volume environment.
This is a full-time position Monday - Friday, 8:00 A.M. - 5:00 P.M EST. We offer excellent benefits starting your first day of employment.
Highlights:
  • Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
  • Colleague Referral Program to earn cash and prizes
  • Unlimited career growth opportunities
  • Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday

What you will do:
  • Answer high-volume inbound calls with professionalism, empathy, and outstanding phone etiquette.
  • Schedule medical appointments across multiple specialties using electronic medical record (EMR) systems and medical office scheduling protocols.
  • Perform comprehensive patient registration, including demographic updates, insurance details, and verification of coverage and benefits.
  • Utilize medical terminology accurately during patient interactions and when communicating with clinical teams.
  • Verify insurance benefits and document eligibility to ensure accurate billing and seamless patient flow.
  • Maintain and meet call center KPIs such as call handling time, quality scores, accuracy, and service-level metrics.
  • Provide exceptional customer service by handling patient questions, concerns, and requests with courtesy and efficiency.
  • Use Microsoft 365 and other digital tools to manage daily tasks, communications, and documentation.
  • Collaborate with department management (manager, team lead, supervisor) to support patient needs and appropriate scheduling.

What you will need:
  • High school diploma required or higher level of education preferred.
  • 1-2 years of call center experience in a high-volume environment with measurable KPIs.
  • Medical office or healthcare call center experience (previous work in a medical group or large healthcare system preferred).
  • Strong knowledge of medical terminology.
  • Experience with medical appointment scheduling and patient access workflows.
  • Proficiency in patient registration processes.
  • Demonstrated ability with insurance verification of benefits (commercial, Medicare, Medicaid).
  • High level of computer literacy, including Microsoft 365 applications.
  • Excellent interpersonal communication and exceptional phone etiquette.
  • Ability to multitask in a fast-paced environment while maintaining accuracy and professionalism.
  • Experience with EMR/EHR systems (e.g., EPIC, NextGen, or similar).
  • Call Center Agent certification a plus

Working Conditions:
  • Requires long periods of sitting in a cubicle answering phones in Call Center environment.

Position Highlights and Benefits
  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
  • We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information:
  • A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
  • We are committed to providing compassionate and holistic person-centered care.

Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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