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Virtual Call Center Agent Jobs in Boca Raton, FL

Alphabe Insight

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Call Center Agent At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through ...

Wide World BMW

BDC Call Center Agent

West Palm Beach, FL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

BDC Call Center Agent New Country Motor Car Group is hiring for important positions in our West Palm Beach, FL Customer Service Call Center. This position will include on-the-job training. Prior call ...

Limitless East Marketing

Call Center Agent

Hollywood, FL

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support positive customer experiences. This role is ideal for individuals who enjoy ...

Alphabe Insight Inc

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support positive customer experiences. This role is ideal for individuals who enjoy ...

Trophy Nissan

Service Call Center

Deerfield Beach, FL · On-site

$15 - $19.25/hr

Service Center Call Center Agent As a service center call center agent, you will be responsible to answer incoming phone calls for service appointments and repairs as well as make outbound calls to ...

Alphabe Insight Inc

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Limitless East Marketing

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Biz Voice Boost

Call Center Agent

Hollywood, FL · On-site

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Alphabe Insight Inc

Call Center Agent

Hollywood, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping ...

Draftomat

Call Center Agent

Hollywood, FL · On-site

$19 - $27/hr

Job Summary We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support. This role requires strong ...

OX Floors

Be Seen First

Call Center Agent

Deerfield Beach, FL · On-site

$18 - $20/hr

  • Medical

Call Center Telemarketing Pro- Full Time and Part Time positions Marketing/Sales- Have 2-3 years of solid call center experience and looking for a long-term opportunity with tremendous growth ...

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All JobsCall Center Agent JobsVirtual Call Center Agent JobsVirtual Call Center Agent Jobs in Boca Raton, FL

Virtual Call Center Agent information

See Boca Raton, FL salary details

$10

$16

$23

How much do virtual call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual call center agent in Boca Raton, FL is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs

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For Virtual Call Center Agent jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center Agent jobs in Boca Raton, FL look for?

The top searched job categories for Virtual Call Center Agent jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Virtual Call Center Agent jobs?

Cities near Boca Raton, FL with the most Virtual Call Center Agent job openings:

Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Boca Raton, FL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,982 per year, or $16.3 per hour.

Call Center Agent

Entertainment Travel Associates

Hollywood, FL • On-site

$13.75 - $18/hr

Other

Posted 5 days ago

Job description

  • Polished and approachable.

  • Strong communication skills.

  • Organized and dependable.

  • Enjoys working with people.

If you enjoy being the first friendly face, apply today!

Call Center Agent

Introduction:
Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you’ll support customers through professional and positive conversations.

Responsibilities:

  • Engage in clear and courteous customer conversations.

  • Provide accurate information and assistance.

  • Maintain quality and consistency in interactions.

  • Support team performance goals.

  • Uphold service standards and professionalism.

What We Offer:

  • Structured training and coaching.

  • Opportunities for growth and advancement.

  • Performance-based incentives.

  • A supportive, team-driven environment.

Apply now and build valuable experience!

Qualifications:
Qualifications

  • Confident and clear communicator.

  • Patient and solution-focused.

  • Reliable and motivated.

  • Comfortable in fast-paced environments.

Additional Information

  • Competitive salary

  • Growth opportunities within the organization

  • Professional development and skill-building support

  • Collaborative and structured work environment

  • Stable, full-time position with long-term potential

Apply