Our rapidly growing law practice is seeking a full-time Case Manager (CM). As a CM, you must be highly organized, have stellar customer service skills, and have the ability to work on a varied caseload.
Responsibilities:
- Heavy client contact and daily interaction insurance companies, and medical providers, both via phone and email.
- Order medical records from providers through a database and communicate with them during the course of treatment.
- Interact with insurance carriers and healthcare providers to secure records and bills.
- Work directly with multiple coworkers involved in the management and support of case files.
- Maintain organized case files.
- Prepare comprehensive demands with supports
- Interact with attorneys and present case synopsis when required.
Qualifications:
- Bilingual Spanish/English (preferred but not required)
- High school diploma or equivalent required;
- Minimum three (3) years prior experience as a case manager working in a law firm. (preferred)
- Case Management Software Experience (Filevine preferred)
- Ability to multitask, organize, prioritize, and handle a high volume and fast-paced environment
- Manage workload with a positive attitude and minimal supervision
- Strong written and verbal communication skills, as well as attention to detail
- Kind disposition
- Winning attitude