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Evening Answering Service Jobs (NOW HIRING)

Budget Rent a Car

Evening Rental Agent

Memphis, TN · On-site

$12 - $14/hr

... great customer service and sales opportunities? Join our team as an Evening Counter Agent at ... such as answering phones and photocopying - Maintain a clean, professional workspace - Assist ...

Budget Rent a Car

Evening Rental Agent

Memphis, TN · On-site

$12 - $14/hr

... great customer service and sales opportunities? Join our team as an Evening Counter Agent at ... such as answering phones and photocopying - Maintain a clean, professional workspace - Assist ...

Osage Casino

Front Desk Agent - Ponca City

Ponca City, OK · On-site

$11.25 - $14/hr

Provides telephone answering service, deliver mail and answer inquiries regarding the surrounding ... Evening and/or weekend shifts may be required. Extended hours and irregular shifts may be required.

Legend Senior Living

Evening Receptionist

Norman, OK · On-site

$14 - $18.25/hr

Greeting individuals arriving at the community, Answering the telephone and relaying messages ... Possess a knowledge of basic office skills, Be friendly, organized and service-oriented To learn ...

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Evening Answering Service information

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$12

$23

$39

How much do evening answering service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for evening answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Evening Answering Service vs Customer Service Representative?

AspectEvening Answering ServiceCustomer Service Representative
CredentialsBasic communication skills, sometimes training in call handlingHigh school diploma, customer service training often required
Work EnvironmentRemote or call center, primarily during evening hoursOffice or remote, during regular business hours
Industry UsageHealthcare, legal, emergency services, and small businessesRetail, tech, finance, and various industries

Both roles involve communication skills, but Evening Answering Service focuses on handling calls during off-hours, often with specialized training for emergencies or specific industries. Customer Service Representatives typically work during regular hours and handle a broader range of customer inquiries. The choice depends on your preferred work hours and industry focus.

What is an evening answering service?

Evening answering services are specialized call centers or teams that handle incoming phone calls for businesses after regular working hours, typically in the evening. These services ensure that customer inquiries, emergency calls, or important messages are addressed when in-house staff are unavailable. They are commonly used by medical offices, law firms, and service providers who want to maintain a professional and responsive presence outside of normal business hours. Evening answering services can also schedule appointments, take messages, and provide basic information to callers. This helps businesses improve customer satisfaction and avoid missed opportunities.

What skills and qualifications are needed to work in an evening answering service?

To thrive as an Evening Answering Service Representative, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and CRM tools is often required. Outstanding customer service, reliability, and problem-solving abilities help you excel in this role. These skills ensure prompt, accurate message handling and positive client interactions during off-hours when businesses rely on excellent remote support.

What are common challenges faced by professionals working in an evening answering service, and how can they be addressed?

Professionals in evening answering services often encounter challenges such as managing high call volumes, handling urgent or sensitive calls after standard business hours, and maintaining alertness during late shifts. To address these issues, it's important to develop strong multitasking and stress-management skills, utilize available call management technology, and establish effective communication with team members for support. Regular breaks and a comfortable work environment can also help maintain focus and energy throughout the shift.
What cities are hiring for Evening Answering Service jobs? Cities with the most Evening Answering Service job openings:
What are the most commonly searched types of Answering Service jobs? The most popular types of Answering Service jobs are:
What states have the most Evening Answering Service jobs? States with the most job openings for Evening Answering Service jobs include:
Evening Answering Service jobs near you
Infographic showing various Evening Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Client Service Representative - Health on Demand

Arnot Health System

Elmira, NY • On-site

$16 - $21.75/hr

Other

Re-posted 2 days ago

Job description

Arnot Health is seeking a reliable and customer-focused Client Service Representative to join our team. In this role, you will handle incoming and outgoing calls in our call center, support patient and community needs, manage documentation, oversee the complaint handling process, and help maintain a functional office environment. You will play a key role in ensuring excellent service and communication between patients, families, healthcare providers, and community partners.
Your Schedule

  • Part-time position, approximately 22 hours per week
  • Day/Evening rotational schedule
  • Every other weekend and various holidays required
What You'll Do
  • Answer and direct incoming calls, accurately assess caller needs, and transfer to the appropriate resources, including Health on Demand telenurses when necessary
  • Handle inbound and outbound calls for program registrations, appointment reminders, surveys, and community information requests
  • Maintain proficiency in required computer applications, including Microsoft Office Suite and clinical information systems
  • Support physician offices, patients, and outside answering services, ensuring professional communication and confidentiality in compliance with HIPAA
  • Oversee the complaint handling process, including documentation, follow-up, and report preparation
  • Track call volumes, invoices, and revenue for revenue-producing functions such as answering services and reminder programs
  • Prepare reports and maintain databases to support internal analysis and planning
  • Assist in maintaining office operations, including supplies, policy and procedure updates, and equipment oversight
  • Provide age-appropriate communication support across all patient populations
  • Demonstrate Arnot Health's commitment to patient satisfaction by delivering friendly, caring, and responsive service
What We're Looking For
  • Education: High School diploma or equivalent required
  • Experience:
    • Minimum three years of clerical experience in a hospital, healthcare, patient care, ambulatory, or medical practice setting preferred
    • Strong proficiency with computers and Microsoft Office Suite
  • Skills: Exceptional customer service, excellent verbal and written communication skills, strong listening abilities, and the ability to interact professionally with patients, families, and healthcare staff
  • Other Requirements:
    • Comfortable in a professional office environment involving frequent computer and telephone use
    • Detail-oriented, organized, and able to manage multiple responsibilities effectively

If you have outstanding communication skills, thrive in a fast-paced call center environment, and are passionate about providing excellent service to patients and the community, we encourage you to apply and join our team at Arnot Health.

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