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Etsy Manager Jobs (NOW HIRING)

Staff UX Researcher

Brooklyn, NY · On-site +1

$165K - $215K/yr

You'll work closely with product managers, designers, engineers, and alongside other researchers and data scientists to deliver insights that will craft the future of human commerce on Etsy. You're a ...

Senior Software Engineer I, APPT

Brooklyn, NY · On-site +1

$164K - $193K/yr

You will have the opportunity to contribute directly to Etsy's goals and growth alongside mobile engineers and business partners. This is a full-time position reporting to the Engineering Manager of ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... A proven track record of successfully collaborating with engineers, leaders, and product managers ...

Data Scientist, Product Analytics

Brooklyn, NY · On-site +1

$124K - $160K/yr

... management, and to the community What does the day-to-day look like? * Partner closely with the Search team to shape how millions of buyers discover Etsy-crafting a browsing experience that surfaces ...

Acting as an internal and external-facing representative of Etsy and our talent acquisition team. * Ensuring hiring manager and team preparedness during the interview process and that interviews are ...

Director Engineering, Internal IT

Brooklyn, NY · On-site +1

$274K - $356K/yr

You will lead managers and senior ICs, set the strategic direction for your functional area, and serve as a key voice for the Internal IT function across Etsy's broader Engineering organization. This ...

You will lead managers and senior ICs, set the strategic direction for your functional area, and serve as a key voice for the Internal IT function across Etsy's broader Engineering organization. This ...

Senior Software Engineer I, APPT

New York, NY · On-site +1

$164K - $193K/yr

You will have the opportunity to contribute directly to Etsy's goals and growth alongside mobile engineers and business partners. This is a full-time position reporting to the Engineering Manager of ...

... management, and to the community What does the day-to-day look like? * Partner closely with the Search team to shape how millions of buyers discover Etsy-crafting a browsing experience that surfaces ...

Senior HR Business Partner

New York, NY · On-site

$149K - $193K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... manage up when it matters. * Use predictive people data and insights to inform talent and ...

... Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * 3+ years of experience in fraud prevention or risk management, ideally within e ...

... Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * 3+ years of experience in fraud prevention or risk management, ideally within e ...

Senior Compensation Analyst

New York, NY · On-site

$117K - $153K/yr

... managing stakeholders as a trusted advisor. What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we ...

Director, Design Operations

New York, NY · On-site

$235K - $305K/yr

... at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * 10+ years of experience in design operations, program management, or chief-of ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... Have the ability to work independently, and to manage projects from conception to completion, often ...

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Etsy Manager information

What is an Etsy Manager?

An Etsy Manager is responsible for overseeing and optimizing an Etsy shop's operations, including product listings, customer service, marketing, and order fulfillment. Their role often involves analyzing sales data, managing inventory, improving product visibility, and implementing strategies to increase sales. Etsy Managers may work for individual entrepreneurs, small businesses, or as part of a larger e-commerce team. Their expertise helps shop owners grow their presence and stay competitive in the Etsy marketplace.

What are some common challenges faced by an Etsy Manager when scaling an online shop?

Etsy Managers often encounter challenges related to maintaining product quality and customer service as their shop grows. Balancing increased order volume with handmade or small-batch production can be demanding, and ensuring timely communication with customers becomes critical. Additionally, managers must stay updated with Etsy’s changing policies and algorithms, which can impact shop visibility and sales. Collaborating with other team members, such as product designers or marketing specialists, is key to overcoming these hurdles and sustaining growth.

What are the key skills and qualifications needed to thrive as an Etsy Manager, and why are they important?

To thrive as an Etsy Manager, you need expertise in e-commerce operations, product listing optimization, and a solid understanding of digital marketing, alongside prior experience managing online shops. Proficiency with Etsy's seller dashboard, analytics tools, SEO plugins, and image editing software is typically required. Strong customer service, organization, and creative problem-solving are standout soft skills in this role. These skills ensure effective shop management, increased sales, and a positive buyer experience in a competitive online marketplace.

What is the difference between Etsy Manager vs Etsy Seller Support Specialist?

AspectEtsy ManagerEtsy Seller Support Specialist
Primary RoleOversees shop operations, marketing, and team managementProvides customer support, resolves seller issues, and assists with platform questions
Required SkillsBusiness management, marketing, team leadershipCustomer service, communication, problem-solving
Work EnvironmentTypically in an office or remote management settingCustomer support centers or remote support roles
Industry UsageUsed by shops with multiple employees or large operationsUsed by individual sellers or small shop teams

The main difference is that an Etsy Manager focuses on managing shop operations and team leadership, while an Etsy Seller Support Specialist provides direct support to sellers, handling inquiries and resolving issues. Both roles require knowledge of Etsy policies, but their responsibilities and work environments differ significantly.

More about Etsy Manager jobs
What cities are hiring for Etsy Manager jobs? Cities with the most Etsy Manager job openings:
What are the most commonly searched types of Etsy jobs? The most popular types of Etsy jobs are:
What states have the most Etsy Manager jobs? States with the most job openings for Etsy Manager jobs include:
Infographic showing various Etsy Manager job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution.
Senior Applied Scientist I, Recommendations Ranking

Senior Applied Scientist I, Recommendations Ranking

Etsy

New York, NY • On-site, Remote

$183K - $216K/yr

Full-time

Posted 10 days ago


Job description

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$183,000.00 - $216,000.00

What's the role?

We are looking for a passionate and talented Applied Machine Learning Scientist to join our Recommendation Ranking team. Our team develops Machine Learning models to understand buyers, personalize, and rank recommendations across Etsy.com and the Etsy app. As an Applied Scientist, you will work closely with Software Engineers to improve the shopping experience for 90+ million buyers. We are looking for individuals who are product & technology driven, and are passionate about making ML innovations in areas such as: Ranking, Reinforcement Learning, LLM and Deep Learning!

This is a full-time position reporting to the Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.

What does the day-to-day look like?

  • Work closely with software engineers, data scientists, product managers, and designers to set the future technical direction of Etsy's recommendation system

  • Push the state of the art and apply the latest advances in ML to improve buyer and seller experiences on Etsy such as:

    • Build user models that allow us to better understand the unique interests, tastes, and shopping mission of Etsy's buyers.

    • Develop models that target Etsy-specific problems, including but not limited to personalized ranking, multi-objective optimization, diversity constraints etc.

    • Design foresight and intent prediction models that anticipate future buyer needs, predict lifecycle transitions.

    • Improve feed reactivity and freshness, ensuring recommendations adapt quickly to user actions, emerging trends and seasonal shifts.

  • Prototype, optimize, and productionize large-scale ML models that help deliver key results

  • Conduct experiments (A/B testing etc.) to validate the effectiveness of ML models and pipelines

  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

  • You have a successful track record of applying machine learning techniques in addressing real-world problems.

  • You have experience with / working in one of the following fields: deep learning, multi-modal learning, reinforcement learning etc.

  • You have hands-on experience in training, deploying, monitoring, debugging and iterating on production machine learning systems in search, recommendation, and/or ads systems.

  • You have production experience developing large-scale machine learning systems in Python, Scala, PyTorch, TensorFlow or similar languages.

  • You write understandable and testable code. You have the ability to write and manipulate data at a large scale and you have an eye towards maintainability.

  • An M.S. or Ph.D. degree in Computer Science or related engineering fields with at least two years of practical machine learning experience


Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.