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Etsy Manager Jobs (NOW HIRING)

Talent Programs Manager

New York, NY · On-site

$117K - $153K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... The primary focus of the Talent Programs Manager is to execute Etsy's recurring talent programs ...

Senior Audience Strategy Manager

New York, NY · On-site +1

$157K - $203K/yr

Etsy is seeking a highly motivated, creative, and analytical Senior Audience Strategy Manager to help craft and lead Etsy's audience strategy for marketing! As a high-impact Individual Contributor ...

Manager, Strategic Finance

Brooklyn, NY · On-site +1

$144K - $186K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... This is a Manager-level individual contributor role within the Finance organization, dedicated to ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... We are looking for an Engineering Manager to lead the Search Systems team at Etsy. This team owns ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... We are looking for an Engineering Manager to lead the Recommendations Retrieval team at Etsy. This ...

Etsy Engineering Manager Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... We are looking for an Engineering Manager to lead the Recommendations Retrieval team at Etsy. This ...

Manager, Strategic Finance

New York, NY · On-site

$144K - $186K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... This is a Manager-level individual contributor role within the Finance organization, dedicated to ...

Staff UX Researcher

New York, NY · On-site +1

$165K - $215K/yr

You'll work closely with product managers, designers, engineers, and alongside other researchers and data scientists to deliver insights that will craft the future of human commerce on Etsy. You're a ...

Senior Audience Strategy Manager

Brooklyn, NY · On-site +1

$157K - $203K/yr

Etsy is seeking a highly motivated, creative, and analytical Senior Audience Strategy Manager to help craft and lead Etsy's audience strategy for marketing! As a high-impact Individual Contributor ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... The Senior Program Manager, Risk & Fraud will design, lead, and continuously improve a portfolio of ...

Staff TechOps Manager

Brooklyn, NY · On-site +1

$134K - $174K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... In this role, you won't just manage tools; you will architect scalable, resilient, and automated ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... We are looking for an Engineering Manager to lead the Search Systems team at Etsy. This team owns ...

You work across People + Workplace, Finance, Accounting, Legal, and IT, and you represent Etsy's needs back to our vendor partners. This is a full-time position reporting to the Senior Manager ...

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Etsy Manager information

What is an Etsy Manager?

An Etsy Manager is responsible for overseeing and optimizing an Etsy shop's operations, including product listings, customer service, marketing, and order fulfillment. Their role often involves analyzing sales data, managing inventory, improving product visibility, and implementing strategies to increase sales. Etsy Managers may work for individual entrepreneurs, small businesses, or as part of a larger e-commerce team. Their expertise helps shop owners grow their presence and stay competitive in the Etsy marketplace.

What are some common challenges faced by an Etsy Manager when scaling an online shop?

Etsy Managers often encounter challenges related to maintaining product quality and customer service as their shop grows. Balancing increased order volume with handmade or small-batch production can be demanding, and ensuring timely communication with customers becomes critical. Additionally, managers must stay updated with Etsy’s changing policies and algorithms, which can impact shop visibility and sales. Collaborating with other team members, such as product designers or marketing specialists, is key to overcoming these hurdles and sustaining growth.

What are the key skills and qualifications needed to thrive as an Etsy Manager, and why are they important?

To thrive as an Etsy Manager, you need expertise in e-commerce operations, product listing optimization, and a solid understanding of digital marketing, alongside prior experience managing online shops. Proficiency with Etsy's seller dashboard, analytics tools, SEO plugins, and image editing software is typically required. Strong customer service, organization, and creative problem-solving are standout soft skills in this role. These skills ensure effective shop management, increased sales, and a positive buyer experience in a competitive online marketplace.

What is the difference between Etsy Manager vs Etsy Seller Support Specialist?

AspectEtsy ManagerEtsy Seller Support Specialist
Primary RoleOversees shop operations, marketing, and team managementProvides customer support, resolves seller issues, and assists with platform questions
Required SkillsBusiness management, marketing, team leadershipCustomer service, communication, problem-solving
Work EnvironmentTypically in an office or remote management settingCustomer support centers or remote support roles
Industry UsageUsed by shops with multiple employees or large operationsUsed by individual sellers or small shop teams

The main difference is that an Etsy Manager focuses on managing shop operations and team leadership, while an Etsy Seller Support Specialist provides direct support to sellers, handling inquiries and resolving issues. Both roles require knowledge of Etsy policies, but their responsibilities and work environments differ significantly.

More about Etsy Manager jobs
What cities are hiring for Etsy Manager jobs? Cities with the most Etsy Manager job openings:
What are the most commonly searched types of Etsy jobs? The most popular types of Etsy jobs are:
What states have the most Etsy Manager jobs? States with the most job openings for Etsy Manager jobs include:
Infographic showing various Etsy Manager job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution.
Talent Programs Manager

Talent Programs Manager

Etsy

New York, NY • On-site

$117K - $153K/yr

Full-time

Posted 29 days ago


Job description

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$117,000.00 - $153,000.00

What's the role?

The primary focus of the Talent Programs Manager is to execute Etsy's recurring talent programs, which include: promotions, talent planning, annual performance reviews, feedback, development check-ins, 30,60,90-day check-ins. This person will coordinate across key functions within the People team and ensure an optimized experience for internal employees participating. Beyond performance programs, this person will occasionally flex into projects across Employee Relations, Learning & Development, or Inclusion - supporting initiatives like manager enablement, employee mobility or policy updates.

This role requires project management expertise and strong interpersonal skills; it offers the opportunity to make a meaningful impact on our employees' sense of career advancement and achievement while at Etsy.


This is a full-time position reporting to Etsy's Director, Performance Strategy. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here.

What's this team like at Etsy?

  • We are a small team, distributed across multiple time zones, who partner regularly with HRBPs, Employee Relations, Learning, DEI, People Systems, People Analytics, and Compensation.

  • We are adaptive individuals who take work from ideation to execution swiftly and with strong collaboration and communication skills.

  • We link arms in our deep care of purposeful, easeful and equitable employee experiences.

What does the day-to-day look like?

  • Developing and driving project plans through collaborating effectively across teams on timelines and deliverables.

  • Proactively identifying important gaps or risks to meeting the strategic program goals and recommending solutions.

  • Optimizing collaboration between teams to support effective information sharing, execution and decision making workflows.

  • Developing materials that foster a strong understanding of and easeful participation in programs for all end users, both internal team and employees.

  • Collecting and translating business requirements to technical requirements for People Systems teams to design solutions for performance programs.

  • Producing accurate and timely reporting of the programs' status throughout its life cycle and driving effective communication to stakeholders regarding program progress, flags and decisions to different audiences.

  • Monitor and assess the impact of the talent programs on offer and propose improvements that enhance their clarity, efficiency, and enablement of Admins' equal access to opportunity.

  • Flexing into adjacent People team priorities from time to time - partnering with Employee Relations on projects such as policy rollouts, and with Learning & Development on initiatives such as content design, program launches, or facilitation support.

  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

  • 4+ years of relevant work experience in project/program management in the HR space (2 years working on similar talent management programs - performance, employee relations, and/or learning & development is preferred)

  • Excellent interpersonal skills, both oral and written required. Communication is confident, professional, polished and also warm.

  • Stakeholder management skills, especially with stakeholders composed of both technical and non-technical members.

  • Ability to prioritize and drive multiple concurrent projects to success.

  • Ability to maintain order in times of ambiguity and changing priorities.

  • Familiarity and comfort utilizing Google Suite, Slack, performance management software (such as Workday) and project management software (such as Monday.com).

  • Consistent track record of using systems thinking to create new processes or improve existing ones to help teams focus and minimize waste.

  • Sense of strong accountability and ownership over work

  • Bonus if you have experience writing employee facing communications or developing learning materials.

  • A trust in and commitment to Etsy's vision, mission and values.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.