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Etsy Manager Jobs (NOW HIRING)

We are looking for an Engineering Manager to lead the Recommendations Retrieval team at Etsy. This team owns the core retrieval algorithms that power Etsy's recommendation surfaces, helping buyers ...

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Senior Engineering Manager

New York, NY · On-site

$239K - $311K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... In this role, you will partner closely with engineering managers, product managers, and technical ...

As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside ... We are looking for an Engineering Manager to lead the Recommendations Retrieval team at Etsy. This ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... We are looking for an Engineering Manager to lead the Recommendations Retrieval team at Etsy. This ...

... Etsy group marketplaces, both within the US and internationally. * Ensure effective risk management practices in accordance with relevant laws, regulations, and company policies. * While payments ...

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... The Senior Program Manager, Risk & Fraud will design, lead, and continuously improve a portfolio of ...

Tax manages Etsy's global tax obligations, navigating marketplace facilitator laws, withholding tax, import fees, digital services tax, and 1099 reporting - in a regulatory landscape that never stops ...

Product designers at Etsy work in a squad alongside a product manager, 4-6 engineers, a researcher and a data analyst. Together they drive their own part of the Etsy customer experience by delivering ...

Senior Director of Payments Product

New York, NY · On-site

$138K - $182K/yr

Tax manages Etsy's global tax obligations, navigating marketplace facilitator laws, withholding tax, import fees, digital services tax, and 1099 reporting - in a regulatory landscape that never stops ...

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Etsy Manager information

What is an Etsy manager?

An Etsy Manager is responsible for overseeing and optimizing an Etsy shop's operations, including product listings, customer service, marketing, and order fulfillment. Their role often involves analyzing sales data, managing inventory, improving product visibility, and implementing strategies to increase sales. Etsy Managers may work for individual entrepreneurs, small businesses, or as part of a larger e-commerce team. Their expertise helps shop owners grow their presence and stay competitive in the Etsy marketplace.

What are the key skills and qualifications needed to thrive as an Etsy manager?

To thrive as an Etsy Manager, you need expertise in e-commerce operations, product listing optimization, and a solid understanding of digital marketing, alongside prior experience managing online shops. Proficiency with Etsy's seller dashboard, analytics tools, SEO plugins, and image editing software is typically required. Strong customer service, organization, and creative problem-solving are standout soft skills in this role. These skills ensure effective shop management, increased sales, and a positive buyer experience in a competitive online marketplace.

What are some common challenges faced by an Etsy manager when scaling an online shop?

Etsy Managers often encounter challenges related to maintaining product quality and customer service as their shop grows. Balancing increased order volume with handmade or small-batch production can be demanding, and ensuring timely communication with customers becomes critical. Additionally, managers must stay updated with Etsy’s changing policies and algorithms, which can impact shop visibility and sales. Collaborating with other team members, such as product designers or marketing specialists, is key to overcoming these hurdles and sustaining growth.

What is the difference between Etsy Manager vs Etsy Seller Support Specialist?

AspectEtsy ManagerEtsy Seller Support Specialist
Primary RoleOversees shop operations, marketing, and team managementProvides customer support, resolves seller issues, and assists with platform questions
Required SkillsBusiness management, marketing, team leadershipCustomer service, communication, problem-solving
Work EnvironmentTypically in an office or remote management settingCustomer support centers or remote support roles
Industry UsageUsed by shops with multiple employees or large operationsUsed by individual sellers or small shop teams

The main difference is that an Etsy Manager focuses on managing shop operations and team leadership, while an Etsy Seller Support Specialist provides direct support to sellers, handling inquiries and resolving issues. Both roles require knowledge of Etsy policies, but their responsibilities and work environments differ significantly.

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Infographic showing various Etsy Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Engineering Manager - etsy

Polluxa, Inc.

Manhattan, NY • On-site

$150 - $200/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee , whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What's the role?

We are looking for an Engineering Manager to lead the Recommendations Retrieval team at Etsy. This team owns the core retrieval algorithms that power Etsy's recommendation surfaces, helping buyers discover unique items they'll love across the homepage, listing pages, cart, and beyond. As we invest in next-generation retrieval capabilities, you'll guide the team through scaling our candidate generation systems, modernizing our retrieval stack, and integrating machine learning to improve personalization and relevance at scale.

You will lead a talented group of engineers and applied scientists responsible for building and operating the systems that generate high-quality, personalized candidates for Etsy's recommendation models. This is a high-impact opportunity to shape the foundation of how Etsy connects buyers with the items and sellers they'll love most.

This is a full-time position reporting to the Director of Engineering, Recommendations. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here .

What's this team like at Etsy?

The Recommendations Retrieval team sits within the Recommendations organization and provides the foundational retrieval layer that powers Etsy's recommendation experiences across the marketplace. Our mission is to build fast, scalable, and intelligent candidate generation systems that surface the most relevant and personalized items for every buyer at global scale.

This team is responsible for:

Building personalized discovery experiences by owning the candidate generation and retrieval systems that power Etsy's homepage feed, listing-page recommendations, and cross-sell surfaces, with a deep focus on understanding individual buyer intent and taste.

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