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Esis Claims Jobs (NOW HIRING)

ESIS Claims Team Leader, WC Position Summary The ESIS Claims Team Leader leads a team of claims professionals to support high-quality claim handling, strong technical file management, effective ...

Join ESIS, a leader in risk management and insurance services, where you can help support effective claims handling and contribute to positive outcomes for employees and clients. Under direct ...

ESIS Claims Team Leader, WC Position Summary The ESIS Claims Team Leader leads a team of claims professionals to support high-quality claim handling, strong technical file management, effective ...

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

A minimum of 2 years' experience in handling workers' compensation claims in California is preferred, with prior experience at ESIS or similar third-party administrators being advantageous, and/or ...

ESIS, the Risk Management Services Company of Chubb, provides claims, risk control & loss information systems to Fortune 1000 accounts. ESIS employs more than 1,500 professionals in nine regional ...

Join ESIS, a leader in risk management and insurance services, where you can help support effective claims handling and contribute to positive outcomes for employees and clients. Under direct ...

ESIS Claims Representative, WC Under direct supervision initially, performs customer service and claims functions while training to become a claims representative. Gains exposure to all facets of a ...

ESIS Claims Representative, WC Under direct supervision initially, performs customer service and claims functions while training to become a claims representative. Gains exposure to all facets of a ...

ESIS Claims Associate

Portland, OR · On-site

$18.75 - $25.25/hr

Are you ready to make a meaningful impact in the world of workers' compensation or auto & general liability claims? Join ESIS, a leader in risk management and insurance services, where your skills ...

ESIS Claims Associate

Portland, OR · On-site

$18.75 - $25.25/hr

Are you ready to make a meaningful impact in the world of workers' compensation or auto & general liability claims? Join ESIS, a leader in risk management and insurance services, where your skills ...

ESIS Claims Representative, WC Under direct supervision initially, performs customer service and claims functions while training to become a claims representative. Gains exposure to all facets of a ...

The ESIS Claim Representative, reporting to the Claims Team Leader, is responsible for investigating and resolving claims promptly, equitably, and in accordance with established best practices.

ESIS - Auto, general & liability (AGL) Claims Representative ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive ...

The ESIS Claim Representative, reporting to the Claims Team Leader, is responsible for investigating and resolving claims promptly, equitably, and in accordance with established best practices.

Under the direction of the Claims Team Leader, the ESIS Claims Specialist investigates, evaluates, and settles claims promptly, fairly, and in accordance with established best practices and company ...

The ESIS Claim Representative, reporting to the Claims Team Leader, is responsible for investigating and resolving claims promptly, equitably, and in accordance with established best practices.

The ESIS Claim Representative, reporting to the Claims Team Leader, is responsible for investigating and resolving claims promptly, equitably, and in accordance with established best practices.

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Esis Claims information

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$30.5K

$64.6K

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How much do esis claims jobs pay per year?

As of Sep 12, 2026, the average yearly pay for esis claims in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are ESIS claims?

ESIS Claims refers to the claims management services provided by ESIS, a third-party administrator (TPA) specializing in handling insurance claims for organizations. ESIS manages various types of claims, including workers’ compensation, general liability, auto liability, and property damage, on behalf of employers, insurers, and self-insured organizations. Their services involve investigating claims, coordinating with involved parties, analyzing coverage, and ensuring fair and timely settlements. ESIS aims to improve claims outcomes, reduce costs, and enhance the claims experience for both employers and claimants.

What are some common challenges faced by claims professionals at ESIS, and how can they be addressed?

Claims professionals at ESIS often encounter challenges such as managing a high volume of cases, navigating complex regulatory requirements, and ensuring timely communication with all parties. Staying organized and leveraging ESIS’s claims management technology can help streamline workflows and maintain accuracy. Building strong relationships with clients, medical providers, and internal team members is also key to resolving issues efficiently and providing excellent customer service.

What are the key skills and qualifications needed to thrive as an ESIS claims adjuster, and why are they important?

To thrive as an ESIS Claims Adjuster, you need solid knowledge of insurance policies, claims investigation, and risk management, typically supported by a bachelor's degree and relevant licensing. Familiarity with claims management software, such as Guidewire or ClaimsXPress, and industry certifications like AIC or CPCU, is highly beneficial. Strong analytical thinking, customer service, and negotiation skills help you handle complex claims and communicate effectively with all parties. These competencies ensure efficient, accurate claims processing and maintain client satisfaction in a competitive insurance environment.
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What cities are hiring for Esis Claims jobs?

Cities with the most Esis Claims job openings:

What are the most commonly searched types of Esis Claims jobs?

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What states have the most Esis Claims jobs?

States with the most job openings for Esis Claims jobs include:

Infographic showing various Esis Claims job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

ESIS Claims Team Leader, WC

Cheektowaga, NY • On-site

Chubb
Insurance Services • 10K+ employees

Full-time

This job post has expired today. Applications are no longer accepted.


Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz


Job description


ESIS Claims Team Leader, WC
Position Summary
The ESIS Claims Team Leader leads a team of claims professionals to support high-quality claim handling, strong technical file management, effective customer service, and compliance with ESIS and client requirements. This role provides day-to-day leadership, coaching, technical guidance, and performance management while supporting operational effectiveness, loss cost control, and continuous improvement.
General Responsibilities
  • Improve the technical quality of claim files handled by the team.
  • Serve as a team facilitator by helping remove barriers and resolve issues proactively.
  • Contribute as a key member of the Claims Office Workers' Compensation Management Team.
  • Support team development, loss cost management, and customer service.
  • Promote ESIS management principles, team-building practices, and organizational values.
  • Use current claims systems and tools effectively.
  • Analyze data to identify individual and team development opportunities.
  • Assess knowledge and skill gaps and develop action plans for improvement.
  • Support and reinforce ESIS claims strategies and values.
  • Address human resources and employee relations matters appropriately.
  • Demonstrate a proactive, service-oriented approach to internal and external customers.
  • Apply strong technical knowledge of workers' compensation claim handling.
  • Provide one-on-one coaching, counseling, and performance feedback.
  • Evaluate programs, procedures, and workflows to support continuous improvement.

Specific Responsibilities
  • Review and assign new claims based on customer needs, complexity, and team workload.
  • Establish initial reserves and provide early claim direction to adjusters, as appropriate.
  • Identify and address issues involving compensability, medical management, subrogation, and related claim factors.
  • Ensure claim coding and file documentation are accurate and compliant.
  • Monitor claim diaries and follow up on system-generated and file-specific deadlines.
  • Review files at key checkpoints for investigation quality, medical management, subrogation opportunities, statutory compliance, reserve accuracy, and fraud indicators.
  • Provide direction consistent with ESIS best practices, account requirements, and carrier expectations.
  • Participate in account discussions when claim issues require escalation beyond the adjuster level.
  • Review status reports and participate in file reviews as needed.
  • Manage team performance, including attendance, file quality, service standards, and interpersonal effectiveness.
  • Ensure reserve adequacy in accordance with ESIS and carrier requirements.
  • Participate in litigation strategy discussions and support claim resolution planning.
  • Review, correct, and complete internal documents related to reserves, appeals, audits, and compliance requirements.
  • Participate in the management of catastrophic injury claims with account partners, nurses, adjusters, claim leadership, home office, and carriers.
  • Conduct quality audits and individual file reviews.
  • Provide feedback and responses to carrier, customer, and broker reviews.
  • Coordinate training for the team and office on jurisdictional, medical, procedural, carrier, and account-specific requirements.
  • Resolve elevated customer, claimant, broker, and carrier concerns.
  • Balance caseloads across the team and office to support workload equity and service standards.
  • Train new hires in all aspects of claim handling.
  • Monitor and support timely and accurate claim closure.

Qualifications
Experience & Education
  • Bachelor's degree or equivalent work experience; advanced degree preferred.
  • Strong technical knowledge and demonstrated proficiency in workers' compensation claims, preferably with at least 5 years of claims handling experience at ESIS or a similar organization.
  • Thorough knowledge of workers' compensation products, services, coverages, and applicable legal principles.
  • Knowledge of workers' compensation cost containment programs and account management practices.
  • Professional insurance designations such as AIC, ARM, AICPCU, or equivalent preferred.
  • Demonstrated ability to plan, organize, and apply effective business and people management practices.
  • Strong communication and interpersonal skills with the ability to work effectively with employees, leadership, attorneys, producers, and clients.
  • Understanding of team-building principles and the ability to apply them in daily operations.
  • Ability to evaluate programs and procedures and implement improvements.
  • Strong facilitation and leadership skills.
  • Demonstrated analytical and evaluative thinking, with the ability to use multiple data sources to support decisions.
  • Ability to build trust, maintain accountability, and support organizational strategies and values.
  • Demonstrated creativity, initiative, and self-motivation in claim handling and related functions.
  • Ability to manage competing priorities, service expectations, and resource allocation in a fast-paced environment.

Licensing Requirement
  • An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters.
  • Adjusters who do not meet the licensing requirement will not meet ESIS employment requirements for handling claims.
  • ESIS supports independent self-study time and allows up to 4 months to pass the adjuster licensing exam.

The pay range for the role is $86,000 to $124,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

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Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US