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Er Patient Registration Representative Jobs in Raleigh, NC

Wake Radiology

Patient Service Representative

Raleigh, NC · On-site

$17 - $21.75/hr

Patient Services Representative (Full-Time) Are you someone who enjoys variety, meeting new people ... Register patients, verify demographics, and assist with the check-in process. * Answer questions ...

Allergy Partners

Patient Service Representative

Cary, NC · On-site

$20 - $21/hr

Patient Service Representative Reports To: Practice Manager Join a team that cares for your ... Job Summary With a customer service orientation--register patients, answer the telephone, prepare ...

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Er Patient Registration Representative information

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How much do er patient registration representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for er patient registration representative in Raleigh, NC is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.12 per hour, depending on experience, location, and employer.

What is an ER Patient Registration Representative?

ER Patient Registration Representatives are administrative professionals who work in the emergency room (ER) of hospitals or healthcare facilities. Their primary responsibility is to register patients who arrive for emergency care, gather personal and insurance information, verify patient identities, and ensure that all necessary documentation is completed accurately and efficiently. They play a crucial role in facilitating communication between patients, medical staff, and insurance providers, often acting as the first point of contact in high-stress situations. Strong organizational, communication, and customer service skills are essential for this role. Additionally, they must maintain patient confidentiality and adhere to healthcare regulations.

What are the key skills and qualifications needed to thrive as an ER Patient Registration Representative?

To thrive as an ER Patient Registration Representative, you need strong organizational skills, attention to detail, and familiarity with healthcare registration processes, typically supported by a high school diploma or equivalent. Proficiency with hospital information systems (HIS), electronic health records (EHRs), and patient management software is commonly required. Excellent communication, empathy, and the ability to remain calm under pressure are vital soft skills for effective patient interactions. These skills ensure accurate patient data collection, enhance patient experience, and contribute to efficient emergency department operations.

What are some common challenges faced by ER Patient Registration Representatives and how can they be managed?

ER Patient Registration Representatives often encounter high-pressure situations, such as handling multiple patients during busy periods and dealing with distressed or anxious individuals. Balancing accuracy in data entry with maintaining compassion and professionalism is key. Effective communication, time management, and the ability to remain calm under stress are essential for success in this role. Many organizations provide training and support systems to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Er Patient Registration Representative vs Emergency Room Medical Assistant?

AspectEr Patient Registration RepresentativeEmergency Room Medical Assistant
CredentialsHigh school diploma; some roles may require certification in patient registration or healthcare administrationHigh school diploma; certification in medical assisting often preferred
Work EnvironmentHospital front desk, patient registration areaEmergency room, assisting medical staff with patient care
Employer & IndustryHospitals, clinics, healthcare facilitiesHospitals, urgent care centers, emergency departments
Common Search/ComparisonPatient registration, front desk, hospital clerkER assistant, medical assistant in ER

While both roles are vital in emergency healthcare settings, the Er Patient Registration Representative primarily handles patient check-in, insurance verification, and administrative tasks. In contrast, the Emergency Room Medical Assistant supports clinical staff with patient care and medical procedures. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What are popular job titles related to Er Patient Registration Representative jobs in Raleigh, NC?

For Er Patient Registration Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Er Patient Registration Representative jobs in Raleigh, NC look for?

The top searched job categories for Er Patient Registration Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Er Patient Registration Representative jobs?

Cities near Raleigh, NC with the most Er Patient Registration Representative job openings:

Er Patient Registration Representative jobs near you
Infographic showing various Er Patient Registration Representative job openings in Raleigh, NC as of September 2026, with employment types broken down into 5% As Needed, 80% Full Time, 10% Part Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $41,855 per year, or $20.1 per hour.

Patient Service Representative

Chapel Hill, NC • On-site

Piedmont Health
51 - 200 employees
Learn more about Piedmont Healthexternal

$16.43 - $19.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

About Piedmont Health Services
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Patient Service Representative
Department - Case Manager
Reports to - Center Manager
Benefits -
  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • Paid Holidays
  • CME (Continuing Medical Education)

About Position: The Patient Service Representative - Medical and Dental is responsible to successfully check in medical, dental, and behavioral health patients when they arrive and assure completion of their registration process.
  • Work Location: FLOAT Staff (ALL PHS Sites As Needed)
  • Work Schedule: Monday - Friday 8:00 am - 5:00 pm

Duties/ Responsibilities -
The Patient Service Representative (PSR) will schedule patient appointments for our medical and/or dental sites, and complete required documentation prior to patients leaving our healthcare centers. The PSR will coordinate with Center Managers to correct denied claims to minimize our error rate, and ensure patient data is accurate and complete. This position must comply with local, state, federal, industry, and regulatory standards. The PSR must demonstrate an understanding of the HIPAA Privacy Rule and release of medical information, and possess the ability to work independently to process complex patient claims and authorization issues. This position requires excellent customer service skills and the incumbent must be an effective communicator.
Qualifications -
  • Knowledge of two software databases, Dentrix and Athena
  • Strong analytical, critical thinking, and organizational skills
  • Must be punctual and extremely reliable
  • Able to quickly learn and adapt to new processes and ideas
  • Excellent interpersonal, verbal and written communication skills
  • Detail-oriented with exceptional time management skills
  • Able to work in a fast-paced environment
  • Must be accurate and efficient in data entry
  • Able to identify and understand issues and problems
  • Able to handle sensitive and confidential information
  • Experience with Microsoft Outlook
  • Able to work with minimal supervision, problem solve in a high stress environment, and interact positively with all internal and external customers
  • Able to determine work priorities
  • Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Education/Experience: High school diploma or equivalent. 1 to 2 years of experience providing customer service in a healthcare organization, preferred. Experience with patient access (scheduling, registration, insurance verification), preferred;
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.
Pay Range: $17.66/Hourly - $23.74/Hourly (commensurate with years of experience)
EEO STATEMENT
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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